The document provides an implementation readiness checklist for Service Mapping on the ServiceNow platform. It outlines 6 key steps to prepare for a Service Mapping implementation: 1) Confirm prerequisites, 2) Define vision, objectives and success measures, 3) Assess team readiness, 4) Create governance structure, 5) Plan organizational change management, and 6) Plan for implementation design. Each step provides detailed actions and considerations to ensure a successful implementation. The checklist is intended to help organizations prepare for and expedite the planning phase of a Service Mapping rollout.
Azure Arc offers simplified management, faster app development, and consistent Azure services. Easily organize, govern, and secure Windows, Linux, SQL Server, and Kubernetes clusters across data centers, the edge, and multicloud environments right from Azure. Architect, design, and build cloud-native apps anywhere without sacrificing central visibility and control. Get Azure innovation and cloud benefits by deploying consistent Azure data, application, and machine learning services on any infrastructure.
Gain central visibility, operations, and compliance
Centrally manage a wide range of resources including Windows and Linux servers, SQL server, Kubernetes clusters, and Azure services.
Establish central visibility in the Azure portal and enable multi-environment search with Azure Resource Graph.
Meet governance and compliance standards for apps, infrastructure, and data with Azure Policy.
Delegate access and manage security policies for resources using role-based access control (RBAC) and Azure Lighthouse.
Organize and inventory assets through a variety of Azure scopes, such as management groups, subscriptions, resource groups, and tags.
Learn more about hybrid and multicloud management in the Microsoft Cloud Adoption Framework for Azure.
Agile Integration with APIs and Containers Workshop Nicole Maselli
The document provides an agenda for a Red Hat Agile Integration workshop. The agenda includes sessions on agile integration concepts and use cases, hands-on developer demos, and labs on contract-first API development. Participants can choose between an API design and management track or an API development and security track. The workshop aims to provide an introduction to agile integration using Red Hat products like OpenShift, Fuse, 3scale, Apicurio and Microcks.
The document provides an agenda for an ITIL4 and ServiceNow overview presentation. It includes introductions of the presenter, Mario Vivas. It then provides overviews of ITIL4, focusing on its practices and dimensions of service management. It discusses the ServiceNow platform and its key product lines and applications for incident management, problem management, change management, service catalog, knowledge management and demonstrations. The presentation aims to highlight ITIL4 guiding principles and how ServiceNow supports various ITSM processes and practices through its applications and integrations.
This document provides an overview and demonstration of WebMethods Integration Cloud for hybrid integration. It discusses trends driving hybrid integration, such as the proliferation of SaaS applications and overloaded integration teams. It then reviews hybrid integration options using WebMethods Integration Cloud and the Integration Server. New features in the October 2015 release are highlighted. The document concludes with a demonstration of building simple integration flows in the cloud and hybrid integration scenarios using connectors, Amazon SQS, and connecting on-premise systems with Integration Cloud.
SAP Fiori is a new user experience for SAP applications that provides 300+ role-based apps for various business functions on desktops, smartphones, and tablets, and is built using SAP UI5. It includes transactional apps, fact sheets, and analytical apps that run on SAP NetWeaver Gateway and either an SAP HANA or other database, with fact sheets and analytical apps requiring HANA. SAP Fiori aims to provide a simple, responsive, and seamless experience across devices.
ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT service relationships across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes, and consolidate legacy systems. Using our extensible platform, our customers create custom applications and evolve the IT service model to service domains inside and outside the enterprise.
Application Management Service OfferingsGss America
GSS America extends support for Application Development and Maintenance initiatives and helps customers focus on their strategic priorities. The cost effective AMS solutions from GSS ensures that customers achieve significant savings on running their business operations, so that they can channel these savings towards new product development initiatives that contribute to additional revenue generation.
Azure Arc offers simplified management, faster app development, and consistent Azure services. Easily organize, govern, and secure Windows, Linux, SQL Server, and Kubernetes clusters across data centers, the edge, and multicloud environments right from Azure. Architect, design, and build cloud-native apps anywhere without sacrificing central visibility and control. Get Azure innovation and cloud benefits by deploying consistent Azure data, application, and machine learning services on any infrastructure.
Gain central visibility, operations, and compliance
Centrally manage a wide range of resources including Windows and Linux servers, SQL server, Kubernetes clusters, and Azure services.
Establish central visibility in the Azure portal and enable multi-environment search with Azure Resource Graph.
Meet governance and compliance standards for apps, infrastructure, and data with Azure Policy.
Delegate access and manage security policies for resources using role-based access control (RBAC) and Azure Lighthouse.
Organize and inventory assets through a variety of Azure scopes, such as management groups, subscriptions, resource groups, and tags.
Learn more about hybrid and multicloud management in the Microsoft Cloud Adoption Framework for Azure.
Agile Integration with APIs and Containers Workshop Nicole Maselli
The document provides an agenda for a Red Hat Agile Integration workshop. The agenda includes sessions on agile integration concepts and use cases, hands-on developer demos, and labs on contract-first API development. Participants can choose between an API design and management track or an API development and security track. The workshop aims to provide an introduction to agile integration using Red Hat products like OpenShift, Fuse, 3scale, Apicurio and Microcks.
The document provides an agenda for an ITIL4 and ServiceNow overview presentation. It includes introductions of the presenter, Mario Vivas. It then provides overviews of ITIL4, focusing on its practices and dimensions of service management. It discusses the ServiceNow platform and its key product lines and applications for incident management, problem management, change management, service catalog, knowledge management and demonstrations. The presentation aims to highlight ITIL4 guiding principles and how ServiceNow supports various ITSM processes and practices through its applications and integrations.
This document provides an overview and demonstration of WebMethods Integration Cloud for hybrid integration. It discusses trends driving hybrid integration, such as the proliferation of SaaS applications and overloaded integration teams. It then reviews hybrid integration options using WebMethods Integration Cloud and the Integration Server. New features in the October 2015 release are highlighted. The document concludes with a demonstration of building simple integration flows in the cloud and hybrid integration scenarios using connectors, Amazon SQS, and connecting on-premise systems with Integration Cloud.
SAP Fiori is a new user experience for SAP applications that provides 300+ role-based apps for various business functions on desktops, smartphones, and tablets, and is built using SAP UI5. It includes transactional apps, fact sheets, and analytical apps that run on SAP NetWeaver Gateway and either an SAP HANA or other database, with fact sheets and analytical apps requiring HANA. SAP Fiori aims to provide a simple, responsive, and seamless experience across devices.
ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT service relationships across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes, and consolidate legacy systems. Using our extensible platform, our customers create custom applications and evolve the IT service model to service domains inside and outside the enterprise.
Application Management Service OfferingsGss America
GSS America extends support for Application Development and Maintenance initiatives and helps customers focus on their strategic priorities. The cost effective AMS solutions from GSS ensures that customers achieve significant savings on running their business operations, so that they can channel these savings towards new product development initiatives that contribute to additional revenue generation.
SAP Business Technology Platform (BTP), an integrated suite of SAP technology solutions – helps enterprises translate data into meaningful business value. The platform consists of an integrated portfolio of solutions for database and data management, application development and integration, analytics, and intelligent technologies. This presentation encapsulates different aspects of BTP and what it means for businesses.
Extentia® is a global technology and services firm that helps clients transform and realize their digital strategies. With a unique Experience Centric Transformation approach, our ground-breaking solutions are in the space of mobile, cloud, and design. Our team is differentiated by an emphasis on excellent design skills that they bring to every project. Focused on enterprise mobility, cloud computing, and user experiences, we strive to accomplish and surpass their customers’ business goals. Our inclusive work environment and culture inspire team members to be innovative and creative and to provide clients with an exceptional partnership experience.
Expand your digital horizons with us. We will help you transform your business and surpass your goals.
Write to us at inquiries@extentia.com
The document outlines the incident resolution process which includes: 1) identification and logging of incidents by end users, super users, or IVL IT, 2) classification and initial diagnosis of incidents by super users and prioritization as P1/P2, 3) initiation of a bridge with stakeholders for P1/P2 incidents by Accenture teams, and 4) investigation, resolution, and closure of incidents through collaboration between super users, site IT, IVL teams, and Accenture teams.
Azure Sentinel is a cloud-native security information and event management (SIEM) and security orchestration, automation and response (SOAR) solution that uses built-in machine learning to detect threats and allows security teams to automate responses. It collects security data from across an organization, including Microsoft 365 data for free. Azure Sentinel is scalable and has no infrastructure costs, with customers only paying for resources used. It integrates with existing security tools and data sources.
Application modernization involves transitioning existing applications to new approaches on the cloud to achieve business outcomes like speed to market, rapid innovation, flexibility and cost savings. It accelerates digital transformations by improving developer productivity through adoption of cloud native architectures and containerization, and increases operational efficiency through automation and DevOps practices. IBM's application modernization approach provides prescriptive guidance, increased agility, reduced risk, and turnkey benefits through tools, accelerators and expertise to help modernize applications quickly and safely.
The document discusses the AWS Cloud Adoption Framework (CAF) which provides guidance for organizations to develop a cloud adoption strategy and roadmap. The CAF includes 7 perspectives - People, Process, Security, Maturity, Platform, Operations, Business. It describes typical first steps such as skills assessment, foundational services setup, and application portfolio assessment. Key elements for a successful cloud adoption journey are also outlined such as executive sponsorship, experimentation principles, a cloud center of excellence, and an adoption roadmap aligned to business needs.
The document discusses a roundtable on Solution Architecture training and CITA-A certification. It provides an overview of the training modules which cover topics like business technology strategy, solution architecture, lifecycles, success metrics, stakeholders, and describing solutions. The training aims to help participants understand the solution architect role and gain skills across software, infrastructure, information, and business domains. It also discusses how solution architects balance conflicting priorities and connect with other architects in an organization.
Extend SAP S/4HANA to deliver real-time intelligent processesSAP Technology
Organizations are facing challenges with complex data landscapes that limit their ability to gain insights and act with agility. SAP's Business Technology Platform helps address these challenges by enabling organizations to connect and share all their data, deliver real-time insights, and build intelligent apps and processes. The platform includes solutions for data management, analytics, application development and integration, as well as intelligent technologies. It provides the tools and capabilities to transform data into business value and realize an intelligent enterprise.
This session is for RPA Developers Business Analysts, and/or Data Analysts looking to learn how to call UiPath robots from within Alteryx Designer, or to extend your UiPath workflows into the Alteryx analytics platform. You'll learn key concepts and understand the specific steps needed to make UiPath and Alteryx work seamlessly together, and see real-world examples of combined solutions in action. The session will be conducted by experts from both Alteryx and UiPath, who will be glad to answer questions and discuss lessons learned while working with both platforms hands-on.
During the meetup we'll cover:
How UiPath and Alteryx integrate
How to interact with Alteryx data using UiPath robots
How to trigger a UiPath robot and take action from within Alteryx Designer
How to bring in data from websites, mainframes, and other data sources that have no APIs
Example use cases and demos
ServiceNow application provides leadership experience, expertise, training and certification for ServiceNow customers. Along with a broad ecosystem of partners, certified consultants ServiceNow help ensure that customers always have access to the resources they need - when they need them - time-to-value of the acceleration.Using the methodology of implementation startnow , a methodology provided by thousands of successful experience with professional service implementations, use the best practices and expertise in the field to conduct implementations, train users, provide preparation services and optimize production configurations to successfully transform IT.Utilizing the ServiceNow implementation and professional services in conjunction with the partner ecosystem you are guaranteed success implementing the platform
also provide homepage properties,UI properties,xml Impact,transform script analyzing scripts with partners.Introduction to SMTP and POP mail servers,Email notifications,SLA Properties,Create Read, Write and Create ACL on table and field level.Debugging ACL,Debugging Business Rule,Introduction to web services,Introduction to scheduled jobs.
ServiceNow® IT Service Management (ITSM) provides a modern service management solution in the cloud. ServiceNow’s system of action allows you to consolidate tools, transform the way you deliver services, and improve the customer experience.
The Ideal Approach to Application Modernization; Which Way to the Cloud?Codit
Determine your best way to modernize your organization’s applications with Microsoft Azure.
Want to know more? Don't hesitate to download our White Paper 'Making the Move to Application Modernization; Your Compass to Cloud Native': http://bit.ly/39XylZp
This document discusses managed IT services provided by GSS America. It outlines various challenges faced by organizations including budget constraints, lack of skills, and regulatory compliance issues. GSS provides a range of managed services including infrastructure management, application management, and service delivery frameworks. Case studies demonstrate how GSS has helped clients through dedicated support teams, standard operating procedures, and optimized costs while ensuring quality of service and end user satisfaction.
This document discusses establishing governance for Microsoft Power Platform environments and assets. It recommends establishing an environment strategy, setting up data loss prevention policies, leveraging built-in activity logs and analytics, installing a Center of Excellence starter kit, welcoming new users and identifying champions, and establishing automated audit processes. The presentation also demonstrates restricting connector usage and provides information on Dynamics 365 and Power Platform communities for support.
The document discusses an SAP R/3 implementation presentation. It covers the purpose and key components of the implementation, which includes multiple sites and countries. It then discusses various topics including the implementation methodology, technical infrastructure, program approach, and challenges of organizational change required for the implementation.
Modern IT Service Management Transformation - ITIL IndonesiaEryk Budi Pratama
Presented at Online ITIL Indonesia Webinar #5.
Content:
> Setting up the context
> Understanding holistic IT Management point of view
> IT Service Management Transformation
> Key Performance Indicator (KPI)
> IT Service Catalogue
> IT Sourcing
> Agile Incident Management
This document summarizes a presentation about mastering Azure Monitor. It introduces Azure Monitor and its components, including metrics, logs, dashboards, alerts, and workbooks. It provides a brief history of how Azure Monitor was developed. It also explains the different data sources that can be monitored like the Azure platform, Application Insights, and Log Analytics. The presentation encourages attendees to navigate the "maze" of Azure Monitor and provides resources to help learn more, including an upcoming virtual event and blog post series on monitoring.
The document discusses SAP's S/4HANA and the intelligent enterprise. It describes how S/4HANA differs from legacy ERP systems in its use of in-memory computing, simplified data models, real-time analytics, and machine learning capabilities. Customers that have implemented S/4HANA report benefits like reduced IT costs, improved processes, and better business insights. The document also outlines new innovations in S/4HANA like reimagined business processes, predictive analytics, and how SAP Leonardo can be used to build intelligent apps on top of S/4HANA.
Cloud Migration, Application Modernization, and Security Tom Laszewski
As AWS continues to expand, enterprise customers are looking to our partner ecosystem to assist in migrating their workloads to the cloud. This session describes the challenges, lessons learned and best practices for large scale application migrations. We will use real examples from our consulting partners and AWS Professional Services to illustrate how to move workloads to the cloud while modernizing the associated applications to take advantage of AWS’ unique benefits. We will also dive into how to use an array of AWS services and features to improve a customer’s security posture as they are migrating and once they are up and running in the cloud
Prov International - Our Service-Now ITOM Delivery CapabilitiesSonny Nnamchi (Ph.D)
ProV International , Inc (www.provintl.com) is a global IT solution provider, and a Service-now Business Partner with very strong ITOM services delivery capabilities that can assist your organization meet or exceed your ITOM tools deployment and custom integration needs using our Service-now implementation best practices. Our dedicated IT Operations Management (ITOM) team has the required knowledge (Certifications / Accreditations) and hands-on experience needed to ensure your ITOM projects is delivered successfully. This Presentation attempts to capture some of our capabilities and best practices in this regard.To learn more about how we can help you best deliver and support a new or existing ITOM tools investment, you can contact us at info@provintl.com.
This document provides guidance on migrating from a legacy ITSM system to ServiceNow. It outlines 7 key steps for the migration process: 1) Assessing readiness, 2) Establishing governance and change management planning, 3) Discovering core data and assets, 4) Designing, building and testing workflows, 5) Initiating change management activities, 6) Planning go-live, and 7) Measuring success and making adjustments. For each step, it provides best practices and recommendations informed by ServiceNow's experience with thousands of migrations. The goal is to help customers succeed in their migration by ensuring proper planning, limiting customization, engaging experts, and following proven methodologies.
This document provides guidance on migrating from a legacy ITSM system to ServiceNow. It outlines 7 key steps for a successful migration: 1) assessing readiness, 2) establishing governance and change management planning, 3) discovering core data and service assets, 4) designing, building and testing ITSM workflows, 5) initiating change management activities, 6) planning go-live, and 7) measuring success and making adjustments. For each step, it provides best practices and recommendations informed by ServiceNow's experience with thousands of migrations. Executive sponsorship, proper governance, and engagement of all stakeholders are emphasized as critical success factors.
SAP Business Technology Platform (BTP), an integrated suite of SAP technology solutions – helps enterprises translate data into meaningful business value. The platform consists of an integrated portfolio of solutions for database and data management, application development and integration, analytics, and intelligent technologies. This presentation encapsulates different aspects of BTP and what it means for businesses.
Extentia® is a global technology and services firm that helps clients transform and realize their digital strategies. With a unique Experience Centric Transformation approach, our ground-breaking solutions are in the space of mobile, cloud, and design. Our team is differentiated by an emphasis on excellent design skills that they bring to every project. Focused on enterprise mobility, cloud computing, and user experiences, we strive to accomplish and surpass their customers’ business goals. Our inclusive work environment and culture inspire team members to be innovative and creative and to provide clients with an exceptional partnership experience.
Expand your digital horizons with us. We will help you transform your business and surpass your goals.
Write to us at inquiries@extentia.com
The document outlines the incident resolution process which includes: 1) identification and logging of incidents by end users, super users, or IVL IT, 2) classification and initial diagnosis of incidents by super users and prioritization as P1/P2, 3) initiation of a bridge with stakeholders for P1/P2 incidents by Accenture teams, and 4) investigation, resolution, and closure of incidents through collaboration between super users, site IT, IVL teams, and Accenture teams.
Azure Sentinel is a cloud-native security information and event management (SIEM) and security orchestration, automation and response (SOAR) solution that uses built-in machine learning to detect threats and allows security teams to automate responses. It collects security data from across an organization, including Microsoft 365 data for free. Azure Sentinel is scalable and has no infrastructure costs, with customers only paying for resources used. It integrates with existing security tools and data sources.
Application modernization involves transitioning existing applications to new approaches on the cloud to achieve business outcomes like speed to market, rapid innovation, flexibility and cost savings. It accelerates digital transformations by improving developer productivity through adoption of cloud native architectures and containerization, and increases operational efficiency through automation and DevOps practices. IBM's application modernization approach provides prescriptive guidance, increased agility, reduced risk, and turnkey benefits through tools, accelerators and expertise to help modernize applications quickly and safely.
The document discusses the AWS Cloud Adoption Framework (CAF) which provides guidance for organizations to develop a cloud adoption strategy and roadmap. The CAF includes 7 perspectives - People, Process, Security, Maturity, Platform, Operations, Business. It describes typical first steps such as skills assessment, foundational services setup, and application portfolio assessment. Key elements for a successful cloud adoption journey are also outlined such as executive sponsorship, experimentation principles, a cloud center of excellence, and an adoption roadmap aligned to business needs.
The document discusses a roundtable on Solution Architecture training and CITA-A certification. It provides an overview of the training modules which cover topics like business technology strategy, solution architecture, lifecycles, success metrics, stakeholders, and describing solutions. The training aims to help participants understand the solution architect role and gain skills across software, infrastructure, information, and business domains. It also discusses how solution architects balance conflicting priorities and connect with other architects in an organization.
Extend SAP S/4HANA to deliver real-time intelligent processesSAP Technology
Organizations are facing challenges with complex data landscapes that limit their ability to gain insights and act with agility. SAP's Business Technology Platform helps address these challenges by enabling organizations to connect and share all their data, deliver real-time insights, and build intelligent apps and processes. The platform includes solutions for data management, analytics, application development and integration, as well as intelligent technologies. It provides the tools and capabilities to transform data into business value and realize an intelligent enterprise.
This session is for RPA Developers Business Analysts, and/or Data Analysts looking to learn how to call UiPath robots from within Alteryx Designer, or to extend your UiPath workflows into the Alteryx analytics platform. You'll learn key concepts and understand the specific steps needed to make UiPath and Alteryx work seamlessly together, and see real-world examples of combined solutions in action. The session will be conducted by experts from both Alteryx and UiPath, who will be glad to answer questions and discuss lessons learned while working with both platforms hands-on.
During the meetup we'll cover:
How UiPath and Alteryx integrate
How to interact with Alteryx data using UiPath robots
How to trigger a UiPath robot and take action from within Alteryx Designer
How to bring in data from websites, mainframes, and other data sources that have no APIs
Example use cases and demos
ServiceNow application provides leadership experience, expertise, training and certification for ServiceNow customers. Along with a broad ecosystem of partners, certified consultants ServiceNow help ensure that customers always have access to the resources they need - when they need them - time-to-value of the acceleration.Using the methodology of implementation startnow , a methodology provided by thousands of successful experience with professional service implementations, use the best practices and expertise in the field to conduct implementations, train users, provide preparation services and optimize production configurations to successfully transform IT.Utilizing the ServiceNow implementation and professional services in conjunction with the partner ecosystem you are guaranteed success implementing the platform
also provide homepage properties,UI properties,xml Impact,transform script analyzing scripts with partners.Introduction to SMTP and POP mail servers,Email notifications,SLA Properties,Create Read, Write and Create ACL on table and field level.Debugging ACL,Debugging Business Rule,Introduction to web services,Introduction to scheduled jobs.
ServiceNow® IT Service Management (ITSM) provides a modern service management solution in the cloud. ServiceNow’s system of action allows you to consolidate tools, transform the way you deliver services, and improve the customer experience.
The Ideal Approach to Application Modernization; Which Way to the Cloud?Codit
Determine your best way to modernize your organization’s applications with Microsoft Azure.
Want to know more? Don't hesitate to download our White Paper 'Making the Move to Application Modernization; Your Compass to Cloud Native': http://bit.ly/39XylZp
This document discusses managed IT services provided by GSS America. It outlines various challenges faced by organizations including budget constraints, lack of skills, and regulatory compliance issues. GSS provides a range of managed services including infrastructure management, application management, and service delivery frameworks. Case studies demonstrate how GSS has helped clients through dedicated support teams, standard operating procedures, and optimized costs while ensuring quality of service and end user satisfaction.
This document discusses establishing governance for Microsoft Power Platform environments and assets. It recommends establishing an environment strategy, setting up data loss prevention policies, leveraging built-in activity logs and analytics, installing a Center of Excellence starter kit, welcoming new users and identifying champions, and establishing automated audit processes. The presentation also demonstrates restricting connector usage and provides information on Dynamics 365 and Power Platform communities for support.
The document discusses an SAP R/3 implementation presentation. It covers the purpose and key components of the implementation, which includes multiple sites and countries. It then discusses various topics including the implementation methodology, technical infrastructure, program approach, and challenges of organizational change required for the implementation.
Modern IT Service Management Transformation - ITIL IndonesiaEryk Budi Pratama
Presented at Online ITIL Indonesia Webinar #5.
Content:
> Setting up the context
> Understanding holistic IT Management point of view
> IT Service Management Transformation
> Key Performance Indicator (KPI)
> IT Service Catalogue
> IT Sourcing
> Agile Incident Management
This document summarizes a presentation about mastering Azure Monitor. It introduces Azure Monitor and its components, including metrics, logs, dashboards, alerts, and workbooks. It provides a brief history of how Azure Monitor was developed. It also explains the different data sources that can be monitored like the Azure platform, Application Insights, and Log Analytics. The presentation encourages attendees to navigate the "maze" of Azure Monitor and provides resources to help learn more, including an upcoming virtual event and blog post series on monitoring.
The document discusses SAP's S/4HANA and the intelligent enterprise. It describes how S/4HANA differs from legacy ERP systems in its use of in-memory computing, simplified data models, real-time analytics, and machine learning capabilities. Customers that have implemented S/4HANA report benefits like reduced IT costs, improved processes, and better business insights. The document also outlines new innovations in S/4HANA like reimagined business processes, predictive analytics, and how SAP Leonardo can be used to build intelligent apps on top of S/4HANA.
Cloud Migration, Application Modernization, and Security Tom Laszewski
As AWS continues to expand, enterprise customers are looking to our partner ecosystem to assist in migrating their workloads to the cloud. This session describes the challenges, lessons learned and best practices for large scale application migrations. We will use real examples from our consulting partners and AWS Professional Services to illustrate how to move workloads to the cloud while modernizing the associated applications to take advantage of AWS’ unique benefits. We will also dive into how to use an array of AWS services and features to improve a customer’s security posture as they are migrating and once they are up and running in the cloud
Prov International - Our Service-Now ITOM Delivery CapabilitiesSonny Nnamchi (Ph.D)
ProV International , Inc (www.provintl.com) is a global IT solution provider, and a Service-now Business Partner with very strong ITOM services delivery capabilities that can assist your organization meet or exceed your ITOM tools deployment and custom integration needs using our Service-now implementation best practices. Our dedicated IT Operations Management (ITOM) team has the required knowledge (Certifications / Accreditations) and hands-on experience needed to ensure your ITOM projects is delivered successfully. This Presentation attempts to capture some of our capabilities and best practices in this regard.To learn more about how we can help you best deliver and support a new or existing ITOM tools investment, you can contact us at info@provintl.com.
This document provides guidance on migrating from a legacy ITSM system to ServiceNow. It outlines 7 key steps for the migration process: 1) Assessing readiness, 2) Establishing governance and change management planning, 3) Discovering core data and assets, 4) Designing, building and testing workflows, 5) Initiating change management activities, 6) Planning go-live, and 7) Measuring success and making adjustments. For each step, it provides best practices and recommendations informed by ServiceNow's experience with thousands of migrations. The goal is to help customers succeed in their migration by ensuring proper planning, limiting customization, engaging experts, and following proven methodologies.
This document provides guidance on migrating from a legacy ITSM system to ServiceNow. It outlines 7 key steps for a successful migration: 1) assessing readiness, 2) establishing governance and change management planning, 3) discovering core data and service assets, 4) designing, building and testing ITSM workflows, 5) initiating change management activities, 6) planning go-live, and 7) measuring success and making adjustments. For each step, it provides best practices and recommendations informed by ServiceNow's experience with thousands of migrations. Executive sponsorship, proper governance, and engagement of all stakeholders are emphasized as critical success factors.
The document provides guidance on implementing ServiceNow Vulnerability Response (VR). It outlines key steps including setting a VR vision and desired outcomes, assessing team readiness, choosing an implementation partner, planning the implementation through designing and testing workflows, initiating organizational change management activities, planning go-live, and measuring success. The guidance recommends evaluating current VR processes, implementing ServiceNow VR using the Now Create methodology, and establishing governance structures for implementation and ongoing management of the VR program. The goal is to help organizations quickly realize value from ServiceNow VR by automating vulnerability prioritization, connecting security and IT teams, and providing real-time visibility into vulnerabilities.
6 Steps to Confirm Successful Workday DeploymentZaranTech LLC
Workday HCM Training & Certification provided Online from USA industry expert trainers with real time project experience
Workday HCM Tutorial for Beginners | Learn Workday HCM Online | Workday HCM training - This is a video recording of a Live Webinar presentation by our Sr. SAP Solution Architect and trainer who is also a Manager in handling SAP Implementation projects.
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ServiceNow Implementation process and impact on growing business.pdfAelum Consulting
ServiceNow implementation can significantly contribute to business growth by streamlining operations, enhancing efficiency, and fostering innovation. Through a well-executed implementation, organizations can leverage ServiceNow's robust platform to automate workflows, centralize processes, and improve collaboration across departments. This leads to increased productivity as employees can focus on higher-value tasks rather than manual, time-consuming activities.
Best Practices for Successful ServiceNow Implementation with DxSherpa Technol...DxSherpaTechnologies
Unlock the full potential of ServiceNow with DxSherpa Technologies! Discover proven strategies for a seamless ServiceNow implementation journey. From customization to integration, our expert insights ensure optimal performance. Elevate your business with the power of ServiceNow and DxSherpa. Your success story begins here.
SAP Solution Manager is a central platform for implementing, operating, monitoring, and supporting SAP solutions. It provides tools, content, and access to SAP services to optimize management of SAP solutions, ensure reliability, efficient operations, ease implementation and upgrades, and enable continuous improvement. Key benefits include more reliable IT solutions, reduced costs of implementation and operations, and faster return on investment. It supports the Accelerated SAP methodology and features such as solution monitoring, a service desk, and change request management to help manage the productive environment.
This document provides a summary of Deepti Debnath's professional experience. She has over 7 years of experience in software quality assurance. She is currently working as a Manager at Citi Corp since June 2015. Previously, she worked as an Associate QA at Principal Financial Group from May 2008 to May 2015. She has extensive experience in testing using tools like Jira, Quality Centre, and Mantis. She has worked on projects in the banking and insurance domains using agile and waterfall methodologies.
This document provides an implementation checklist for organizations adopting a new ERP application. It outlines key steps for planning and managing the project including identifying goals, budget, timeline and required resources. The project team should scope the work, analyze business processes, conduct training and test the system through piloting. Documentation and data migration are also essential to achieving a successful implementation.
Saurabh Chawla has over 21 years of experience in IT project delivery, management, and service operations. He has led teams and managed projects for clients in various industries, such as insurance, banking, telecommunications, and electronics. His responsibilities have included resource management, budgeting, requirements gathering, quality assurance, and client management.
Looking to keep your website development costs in check? Check out our latest blog post for expert tips and strategies to control expenses. https://techonefive.com/saving-money-on-website-development-expert-insights/
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here
https://flevy.com/browse/business-document/itil-process-assessment--service-design-xls-3668
DOCUMENT DESCRIPTION
This Excel spreadsheet system with approx. 400 Questions allows you to conduct a Assessment of ITIL v3 Service Design processes:
1 Design Coordination
2 Service Catalogue Management
3 Service Level Management
4 Supplier Management
5 Availability Management
6 Capacity Management
7 IT Service Continuity Management
8 Information Security Management
Assessment highlights areas that require particular attention and gives you idea on process maturity. It can also be used as a benchmarking mechanism and a boost in creating continual improvement culture for your ITSM / ITIL processes.
The assessment is based on Process maturity framework (PMF), (as recommended in ITIL Service Design book). Maturity rating levels are:
Level 1: Initial
Level 2: Repeatable
Level 3: Defined
(Level 3 +: Deployed )
Level 4: Managed
Level 5: Optimizing
The use of the PMF in the assessment of service management processes relies on an appreciation of the IT organization growth model. At the process level, assessment covered following groups of questions regarding process attributes to establish process maturity:
1. Process performance (outcomes achieved)
2. Performance Management ( activities performed)
3. Work product management ( inputs/outputs)
4. Process Definition ( roles documentation)
5. Process deployment( accepted, performed)
6. Process Measurement
7. Process control
8. Process innovation
9. Process optimisation
The document discusses SAP's AcceleratedSAP methodology for implementing SAP solutions. It describes the five phases of the methodology - Project Preparation, Business Blueprint, Realization, Final Preparation, and Go Live & Support. Each phase has specific goals and deliverables aimed at successfully implementing SAP and achieving business benefits. The methodology provides structure, guidance, and tools to help projects be on time, on budget and deliver business goals.
Critical steps in Determining Your Value Stream Management SolutionDevOps.com
The document provides an overview of steps for determining a Value Stream Management (VSM) solution for an organization. It begins with an introduction of the speakers and outlines the webinar goals of explaining the comprehensive process for selecting a VSM solution. The webinar then details each step, including understanding why the steps are important, how solutions are determined through activities like future state mapping and return on investment analysis, and the expected outcome of team alignment around a recommended solution.
Asset finance system project initiation 101. “Selecting and implementing a new asset finance system? In the second of three articles, we go back to basics to take a look at what you need to consider at the start of your project to give yourself the best chance of success.” This has necessarily been a brief look at Project Initiation. We welcome comments and would be happy to help you get your project off to a good start.
The document discusses the Scaled Agile Framework (SAFe). It provides an overview of the key aspects of SAFe including:
- The Team, Program, Value Stream, and Portfolio levels which describe the structure for agile teams, programs, large solutions, and organization-wide alignment.
- The Foundation which establishes principles, mindsets, and roles to support SAFe implementation.
- The Spanning Palette which contains roles, artifacts, and practices that can be used across levels.
- An overview of roles, activities, and practices at the Team and Program levels such as iterations, program increments, and continuous delivery.
A clear explanation on how Project Management and Process Management tools helps a company in automating its processes and helps in increasing efficiency.
“Selecting and implementing a new asset finance system? In the second of three articles, we go back to basics to take a look at what you need to consider at the start of your project to give yourself the best chance of success.”
This has necessarily been a brief look at Project Initiation. We welcome comments and would be happy to help you get your project off to a good start.
Using DevOps' Intelligent Insights to Deliver Greater Business ValueCognizant
By applying DevOps - with its real-time analytics - to the software development lifecycle, IT can deliver greater business value in velocity, quality and many other measures.
The document outlines the 6 phases of the SAP ASAP 8 implementation methodology: project preparation, business blueprint, realization, final preparation, go-live and support, and operate. It then describes the role of an SAP functional consultant in more detail, including evaluating business requirements, configuring the system, documentation, testing, training, and support. The consultant is responsible for transforming requirements into logical and technical models, customizing the system, and ensuring the new processes work as intended.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
ServiceNow customers aspire to exceptional business outcomes. They expect not only great products, but prescriptive guidance and insight to accelerate their journey to value. ServiceNow’s Best Practice Center of Excellence delivers this guidance through our Customer Success Center, a free resource available to all our customers and partners.
On the CSC, you’ll find best practices answering top customer questions on a range of topics from how to define your strategic roadmap to tactical questions like how to assess CMDB health. We comprehensively answer technical and management questions, whether you want to know how to manage customization or how to build your ServiceNow team. No matter what your role is, you’ll find resources that save you time and money.
We create these insights by working with ServiceNow experts from customers, partners, and our own teams. Think of these resources as the collective advice of the ServiceNow ecosystem, extending the power to your team. Customers like you are using these practical, actionable resources to save time and give them decision-making confidence.
I invite you visit the Customer Success Center today. Let’s make a plan on how you and your team can use it on your journey.