This document is a resume for Melodie C. Gonzalez. She is seeking a permanent position in healthcare administration where she can utilize her 15 years of clinical and administrative experience in the medical field. She has a bachelor's degree in health service administration. Her experience includes work as a medical assistant, medical biller, and collections specialist. She is bilingual, organized, and skilled in areas such as taking vitals, assisting physicians, making appointments, and processing medical billing and insurance claims.

1. Melodie C. Gonzalez
171 W. 57th St. New York, NY 10019− 646-713-5339/203-863-3196 –
melodie.gonzalez@ynhh.org
To obtain a permanent position where I can utilize my clinical and administrative skills in
the medical field to benefit both patient care andcompany profit.
Objective
& Skills
I am a bilingual Registered Medical Assistant with a strongbackgroundin patientcare
and medical terminology. I possess a Bachelor’s Degree in Health Service Administration
and I am looking to obtain a permanent position as a healthcare administrator where I
can utilize my clinical and administrative skills that I have acquiredover the last fifteen
years in the medical field to benefit patient care. I am organized, detail oriented and
efficient, I lov e beinga part ofa team, and enjoy people and buildingrelationships/trust.
I know how an office runs, and I know the rolls and the duties ofthose in the office. I
understandwhat is importantto doctors when it comes to treatingpatients, I also know
about insurances andcoverage, andam able to manage multiple duties/accounts.
Experience Medical Assistant
9/21/2014-Present
NEMG Pulmonary
Greenwich, CT
Took/and recordedpatient vitals.
Assistedphysician with patient needs inside exam room.
Called in prescriptions.
Pre-certified all patient non-invasive andinvasive cardiology and nuclear procedures.
Called patient’s with results as per physician’s orders.
Kept my exam rooms clean, stockedandextremely organized.
Checked patient’s inwhen they arrivedto their appointment, andbooked any
appointments necessary.
Scanned documents into Epic
Createdorder, refills,and documentation into EMR.
Medical Assistant
2003-2007 and 8/1/2014-9/11/2014
Columbia Doctors Medical Group (FormerlyCardiologyConsultants of Westchester)
White Plains, NY
Took/and recorded patient vitals.
Performed Electrocardiograms.
Performed v enipuncture.
Assisted physician with patientneeds inside exam room.
Called in prescriptions.
Pre-certified all patient non-invasive andinvasive cardiology and nuclear procedures.
Set patients up withholter -monitors and event recorders.
Called patient’s with results as per physician’s orders.

2. Kept my exam rooms clean, stocked and extremely organized.
Checked patient’s in whenthey arrivedto their appointment, andbooked any
appointments necessary.
Medical Biller (Temp)
4/1/14-6/25/14
Columbia University Medical Center/New York Orthopedics Hospital Association, P.C.
New York, NY
Posting payments to patientaccounts.
Editingcharge transactions for charge release.
Appropriately and correctly identified errors and re-filed denied/rejectedclaims.
Appeal incorrect refund request from insurance companies.
Collections Specialist
2002-03/2009-11
Orthopedic &NeurosurgerySpecialist, Billing Department,
Greenwich, CT
Thoroughly inv estigatedpast due invoices and minimizednumber ofunpaid accounts.
Assigned additional diagnosis codes based on specific clinical findings in support of
existingdiagnosis.
Examined diagnosis codes for accuracy, completeness, specificity, and appropriateness
accordingto serv ices rendered.
Accurately entered procedure codes, diagnosis codes and patient information into
billingsoftware.
Acquired insurance authorizations for procedures and tests ordered by the attending
physician.
Acted as a liaison between the business department, billers, and third party payers in
resolv ingbillingand reimbursement accuracy.
Analyzed and interpreted patient medical and surgical records to determine billable
serv ices.
Interpreted medical reports to apply appropriate ICD-9, CPT-4 andHCPCScodes.
Thoroughly rev iewedremittance codes from EOB’s/AR’s.
Evaluated the accuracy of prov ider charges, including dates of services, procedures,
lev el ofcare, location and patient information.
Appropriately and correctly identified errors and re-filed denied/rejectedclaims.
Posted payments to patient accounts.
Education Bachelor’s in Health Service Administration
Keiser University, Fort Lauderdale, FL
October 2013
Dean’s List & Honor Roll
Software: EPIC, IDX, Medisoft, Medical Manager and Microsoft Programs.
References References are av ailable on request.