Lori Rodriguez has over 15 years of experience in healthcare and customer service roles. She has worked as a medical assistant, receptionist, dispatcher, hospital admissions clerk, and medical records clerk. Her skills include clinical procedures like injections, EKGs, and blood draws as well as office skills like medical coding, charting, and scheduling. She has a background in various electronic medical record systems and office software. Her education includes an Associate's degree and certification as a medical assistant and phlebotomist.

1. LoriRodriguez
(512) 699-0744 • lorikan2@yahoo.com • 1575 Tanglewood Ln C210 Escondido, CA 92029
Medical Assistant
Experienced medical professional with strong communication skills, 10 years of experience in the medical field and
over 15 years of customer service experience working directly with the public. Excel in team leading, problem
solving, decision-making, and supervising front desk operations.
Skills Profile
Clinical: Ace Wrap Technique, Urinalysis, Venipuncture (Butterfly, Syringe, Vacutainer), Capillary
Puncture,6 & 12 Lead EKG, EKG Mounting & Evaluation, Vital Signs, Triage Trained, ID,SC,
IM Injections, Ear & Eye Irrigation, Glucose Testing, Strep Test,Type & Screen, Blood Cultures,
CPR,First Aid
Office: FAX, ICD9/ CPT Coding, Insurance Verification, Medical Terminology, Patient Charting &
Scheduling
Applications: Medisoft, Word, Excel, PowerPoint, Access,eMedsys
Professional Experience
Medical Assistant: FERTILITY SPECIALIST MEDICAL GROUP:San Diego CA (8/19-present)
● Room patients, draw blood, take patient vials and patient history
● Assist physician with medical procedures and patient education
Receptionist: TORREY PINES ORTHOPEDIC GROUP:San Diego CA (6/15 to 8/16)
• Answer multi phone lines while checking in patients and scheduling patient appointments
• Call new patients to schedule and input new patient information into system
Dispatcher: TOWIZARD:Oceanside CA (06/14 to 06/15)
• Answered multi phone lines
• Dispatched drivers and regulated their schedules
• Gave information, directions and data entry
Admissions Generalist: AUSTIN LAKESHOSPITAL:Austin TX (11/09 to 09/12)
• Admit and discharge patients, verify insurance, answer multi phone lines and take patients information for
admission
• Fill in as unit clerk or mental health tech when needed
Admissions Clerk: NORTHWEST HILLS SURGICALHOSPITAL: Austin TX (07/09 to 01/10)
• Completed pre-Registration and maintained daily Census information
• Answered multi line phones, directed calls, and answered patients questions, created charts
Scheduler/ Medical Records/ Phlebotomist: VICTORIA CANCER CARECENTER:Victoria TX (08/08 to 8/09)
• Drew blood frequently
• Checked-out patients, scheduled appointments, scheduled (MRI,CT's,CXR), labs ext., entered orders for
radiology, lab work and gave instructions to patients
• Referred patients to different doctors, MDAnderson, Baylor and many others
• Roomed patients, took weight, temperature and vitals, audited charts for next day visits, filled medical

2. records daily, tracked and receive medical records requested by physician
• Faxed medical records and doctor's dictation to associated physicians, assisted with answering phones,
patient questions and taking messages
Medical Records Clerk: BRACKENRIDGE HOSPITAL/Austin TX ROI (06/05 to 09/08)
• Searched medical files for lawyers, doctors and patients. Copied and prepare records for mailing or faxing
documentation to customer, created invoices for billing or prepayment, followed-up to insure payment
received, monitored front desk. Answered multi-line phones, verified authorization is HIPPA compliant
Education
Associate in General Studies: PALOMAR COLLEGE, San Marcos,CA (Completed 01/2015)
Associate in University Studies & Social Sciences: PALOMAR COLLEGE,San Marcos,CA (Completed 01/2015)
Medical Assistant Program: SOUTHERN CAREERS INSTITUTE,Austin, TX (Completed 11/2010)
Phlebotomy Certification: VICTORIA COLLEGE, Victoria, TX (Completed 02/2009)