Shirrelle Hill is a medical administrative professional with over 10 years of experience in medical billing, coding, and data entry. She is proficient in medical terminology, HIPAA regulations, MS Office, and various medical billing software programs. Her experience includes positions as a billing analyst, data entry clerk, payroll clerk, credentialing coordinator, medical records coder, workers compensation biller, medical claims assistant, and customer service representative. She has a certificate as a Medical Administrative Assistant from Lincoln Technical Institute and a certificate in Medical Billing Proficiency from Community College of Philadelphia.

1. SHIRELLE N. HILL
5521 WESTFORD ROAD PHILADELPHIA, PA 19120
H :( 215)329-6750 M :( 215)450-9113 snhill1@live.com
Summary
MedicalAdministrativeProfessionalexperienced inmedicalbilling,completingaccuratedata entry of
pertinentmedicalinformationregardinginsuranceclaims;proficientwith recording,organizing,and filing
patientmedicalrecords.Fluentin HIPAA, claimforms,customized healthcaresoftware,MS Office,and Medical
Terminology.
Skills
Medical Terminology Microsoft Office 2010 Scanning
Privacy Regulations HIPAA Copying
Anatomy & Physiology HCPCS Level II NaviNet
Timely Filing Limits Next Gen HCFA Forms
CAQH Data Entry Typing 50 wpm
ElectronicBilling ICD-9 CPT
Pathlinks Millennium Insurance
ExplanationofBenefits ProblemSolving Analysis
RemittanceAdvices ComputerLiteracy Filing
Critical Thinking Faxing Email
Seibel ReimbursementMethods ThirdParty Billing
UB-04Forms HumanDisease&Treatment MHS
3M Coding/Reimbursement ICD-10 GEMs
Experience
Billing Analyst, 07/2014-11/2014 Philadelphia, PA
CONTEMPORARY STAFFING SOLUTIONS/INDEPENDENCEBLUECROSS
 Demonstrated analytical and problem solving skills with thorough research and investigation of customer
inquiries.
 Resolved and clarified issues with patient accounts by collaborating with Customer Service Representatives and
other departments.
 Exceeded customer service satisfaction levels at 90% or above by providing resolutions in a timely manner.
Data Entry Clerk, 09/2013-02/2014 Horsham, PA
MANPOWER STAFFING/TELERX
 Viewed and prepped scanned images to be keyedfor verificationand processing.
 Entered data in specific data fields forsubsequent entry using keyboards.
 Compared data with source documents to detect or correct any errors.
 Sorted, archived,and filed records of officeactivities,business transactions, and other activities.
Payroll Clerk, 9/2012-01/2013
Philadelphia, PA
CONTEMPORARY STAFFING SOLUTIONS /LIBERTY RESOURCES
 Completed employment verification forms forgovernment agencies as requested.
 Compiled and entered employee data fromtime sheets for each bi-weekly pay period.
 Distributed and mailed employee paychecksand statements of earnings and deductions.
Credentialing Coordinator, 04/2012-08/2012 Philadelphia,PA
CONTEMPORARY STAFFING SOLUTIONS/KEYSTONEMERCY HEALTH PLAN
 Processed provider files for credentialing with data entry and document attaching.
 Submitted requests to credentialing contacts via phone, email, or fax.
 Acquired provider licensure, certification, and education by navigation of websites.
 Received scores of 90% or better on audits resulting in deadlines being met ahead of schedule.

2. Medical Records Coder, 12/2011-03/2012 Philadelphia, PA
PROTOCALL STAFFING /PHILADELPHIA NURSINGHOME
 Accurately entered diagnosis codes and patient information into billing software.
 Recorded and filed patient data and medical records.
 Interpreted and abstracted Physician Progress Notes to apply appropriate ICD-9 codes.
 Resolved or clarified codes or diagnoses with conflicting, missing, or unclear information by consulting with
doctors or physician assistants.
Workers Compensation Biller, 12/2009-06/2010 King of Prussia, PA
CONTEMPORARY STAFFINGSOLUTIONS/MEDRISK
 Carefully reviewed medical records for accuracy and completion as required by insurance companies.
 Reviewed diagnostic and procedural terminology for consistency with acceptable medical services.
 Analyzed proper medical codes on claims consistent to services performed for correct payment to providers.
Medical Claims Assistant, 06/2008-12/2008 Plymouth Meeting, PA
UNITRINDIRECTAUTOINSURANCE
 Investigated and researched medical claims for discrepancies or incomplete data.
 Transmitted claims to assigned adjustors for payment or further investigation.
 Communicated with department staff and supervisors to resolve billing issues in the billing system.
 Accomplished monthly goals by accurately and timely processing over 300+ bills per day.
Customer Service Representative, 10/2007-02/2008 Fort Washington, PA
SPHERIONSTAFFING /AARP
 Providedappropriate information in response to customer inquiries regarding policy information and
healthcare coverage.
 Communicated with healthcare providers regarding status of submitted claims.
 Kept records of customer transactions by documenting details of inquiries, complaints, or comments, as wellas
actions taken.
 Properly directed inbound calls in phone queues to improve call flow.
Medical Data Entry Clerk, 02/2007-04/2007 Conshohocken, PA
MERCY HEALTH SYSTEM(Temporary)
 Entered data, such as demographic characteristics, diagnostic procedures, or treatment into computer.
 Input proper ICD-9 and CPT codes for services rendered by medical providers to minimize claim errors along
with correct charges for proper billing procedures.
 Generated electronic medical records and medical claims for submission to insurance companies.
Education
LINCOLN TECHNICAL INSTITUTE 01/2006-08/2006
Medical Administrative Assistant, Certificate
 Graduated with 3.98 GPA
COMMUNITY COLLEGEOFPHILADELPHIA 09/2013-06/2015
 Medical Billing Proficiency, Certificate