Christina Contino has over 30 years of experience as a senior executive assistant, most recently working as the senior executive assistant to the EVP at CareFirst Blue Cross Blue Shield since 2010. She provides comprehensive administrative and organizational support, including scheduling meetings, assembling materials, coordinating travel, and assisting the CEO. Prior to her current role, she served as the executive assistant to the SVP from 2006 to 2010 and as an administrative assistant to the director from 1996 to 2006, gaining experience at increasing levels of responsibility at CareFirst.

1. Resume of Christina Contino • christinacontino21@gmail.com Page 1
CHRISTINA CONTINO
902 B Martell Court• Bel Air, MD 21014
(410) 652-6347 • christinacontino21@gmail.com
An experienced Senior Executive Assistant with over 30 years of administrative, organizational, and computer
technology skills. Offer a wide breadth of organizational abilities while working in an extremely demanding and fast
paced environment meticulously, timely and professionally with attention to detail. Proactive approach to providing
administrative support to Executive Level Management, Senior Vice Presidents, Senior Directors, and backup to the
assistant to the CEO as needed; thereby contributing to the Company’s growth and success.
PROFESSIONAL EXPERIENCE
CareFirst Blue Cross Blue Shield, Baltimore, MD
Senior Executive Assistant to EVP
2010 – Present
- Comprehensive scheduling of all EVP meetings and correspondence to maximize the effectiveness and efficiency
of the EVPs time; including organizing meetings for internal groups as well as with Board Leaders, clients and
vendors.
- Assemble and review of meeting materials. including logistics and appointment coordination and confirmation
- Liaison and backup to CEO assistant, maintaining highly confidential files and correspondence; including support
of other administrative staff as needed.
- Prioritizing and focusing on multiple critical initiatives at one time. Responsible for maximizing the effectiveness
and efficiency of the EVP’s time.
- Coordinated budgets, salary planning, reporting, high level presentations and organizational charts
- Processing invoices and EVP Expense Reports.
- Prepared travel and expense reports and monitored reimbursement.
- Support and manage a variety of special projects: brochures, seminars and special events planning. Manage
events at onsite and offsite locations, including travel, food, logistics, audio visual needs, clean up and set up.
- Organize and facilitate office moves, relocations and equipment requests.
- Track attendance and vacation schedules of management staff insuring departmental coverage.
CareFirst Blue Cross Blue Shield, Baltimore, MD
Executive Assistant to SVP
2006 – 2010
- Provided full range of administrative support and secretarial services including preparation of high level
presentations; scheduling and organizing meetings for internal groups as well as with clients and vendors to
maximize SVP’s time. Assembly and review of meeting materials.
- Coordinated complex domestic and international travel for senior executives. Prepared expense reports and
monitored reimbursements.
- Created and implemented procedures to track professional services and confidentiality agreements. Reports and
spread sheets.
- Supervised administrative staff, providing guidance and direction on a daily basis; scheduling and organizing
meetings.
- Organized and facilitated office moves, relocations and equipment requests. Oversaw departmental purchasing.
- Support of special projects: Budgets, salary planning, seminars and special events planning.

2. Resume of Christina Contino • christinacontino21@gmail.com Page 2
CareFirst Blue Cross Blue Shield, Baltimore, MD
Administrative Assistant to the Director
1996 - 2006
- Responsible for maximizing the effectiveness and efficiency of the Director and support staff’s time.
- Management and scheduling of daily calendars, including coordinating activities and outside events. Assembly and
review of meeting materials.
- Scheduled and organized meetings for internal groups as well as Liaison to administrative support staff, clients
and vendors.
- Coordination and support for extensive domestic and international travel management. Travel itineraries and
transportation schedules. Preparation of monthly expense reports.
- Facilitation of office moves. Responsible for office supply requisition and expense reconciliation. Departmental
purchases.
- Budget and Salary planning organizational charts, high level presentations.
- Organization and distribution of weekly internal reports.
SUMMARY OF QUALIFICATIONS
- Excellent communication, writing and editing skills. - Astute problem solving capabilities.
- Work independently and as part of a team.
- Outstanding team player, exceptional work ethic.
- Conscientious, cost and quality conscious.
- Prioritize assignments effectively.
- Outstanding organizational skills.
- Self-starter with flexibility and versatility.
- Event planning, coordination and administration.
- Reporting, including Board Meetings presentations.
- Preparation/analysis and review of departmental
budgets. Salary planning
- Well respected among peers and industry
professionals.
- Highly motivated, self-starter, detail oriented and
ability to multi-task.
- Tact, diplomacy and sensitivity to respect
confidential information.
- Proactive approach to responsibilities and
exceptional time-management abilities.
- Schedule meetings, travel and conference calls.
- Maximize effectiveness and efficiency to minimize
interruptions to management.
- Ordering & maintenance of office supplies and
equipment.
- Professional attitude coupled with the ability to use
judgement and discretion.
- Extensive experience in working with all levels of
management. Networking.
- Excellent phone manners.
- Strong office administration and computer skills.
- Expenses.
TECHNICAL PROFICIENCEIES
Strong office administration and computer skills; including PeopleSoft, Mail and Microsoft Exchange/Outlook,
Microsoft Office Microsoft Word, PowerPoint, Visio and Excel (multiple versions), Microsoft Publisher, Lync,
Internet Explorer, Netscape, Google, Wunderlist, Lotus Notes, Typing/Keyboarding (70 – 100 wpm) and Oracle.