This document discusses best practices for cleaning and sanitizing operations in food safety. It explains that cleaning is the physical removal of soil while sanitizing reduces microorganisms to safe levels. Effective cleaning involves using a detergent, loosening and dispersing soil, and rinsing. Key factors that affect cleaning include type of soil, water quality, detergent/cleaner used, water temperature, contact time, and concentration. Common cleaning methods are soaking, spraying, clean-in-place systems, and abrasives. The document also covers sanitizing with heat or chemicals like chlorine, and factors that impact their effectiveness.