Chapter 10 of the PMBOK 6th edition focuses on project communication management, detailing the process of monitoring and controlling communications throughout the project lifecycle to meet stakeholder information needs. It outlines inputs, tools, techniques, and outputs related to monitoring communications, emphasizing the importance of optimal information flow and the use of data analysis, expert judgment, and interpersonal skills. Key outputs include updates to project management plans, project documents, and the generation of change requests as needed.

1. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Chapter 10 –
Project Communication Management
PMP
Trainer: Anand BobadePMBOK 6th Edition, 2019, All rights reserved.
Monitor
Communication
SIXTH EDITION

2. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
10.3 Monitor Communications
L : Lesson
Monitor Communication Definition
Plan Communication Management ITTO
Stakeholder engagement matrix
Observation conversation
PMIS
Review

3. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Plan Communication
Manage
Communication
Monitor
Communication
Project communication Management processes
P E MC

4. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Process of monitoring & controlling communications throughout the entire project
life cycle to ensure the information needs of the project stakeholders are met.
Monitor Communications
The key benefit of this process is that it ensures an optimal
information flow among all communication participants.
Optimal information flow
Project lifecycle
Stakeholders needsmonitoring & controlling
communications

5. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications -> ITTO
Expert Judgment
Data analysis
Project Management
Information system
Interpersonal and team skills
Meetings
Work performance
information
Change requests
PMP updates
Project document
updates
Inputs Tools & Techniques Outputs
Project Management
Plan
Project documents
Work Performance
reports
Enterprise environmental
factors
Organizational process
assets

6. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications->Input
Project Management
Plan
Project documents
Work Performance
reports
Enterprise
environmental factors
Organizational
process assets

7. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project documents
Monitor Communications->Input -> Project documents
Issue log
Lessons learned
register
Project
Communication
Following Project documents will provide key input.

8. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project
Management Plan
Monitor Communications->Input -> Project Management Plan
Resource Management
plan
Communication
Management plan
Following subsidiary plans will provide key input.

9. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Organizational
process assets
Reports templates; Policies , standards procedures
Specific communication technology available; Allowed communication media
Record retention policies, Security requirements
Monitor Communications->Input -> OPA

10. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications->Tools & Techniques
Expert Judgment Data analysis
Project Management
Information system
Interpersonal and
team skills
Meetings

11. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Project Management
Information system
Provides set of standard tools for PM to capture, store & distribute information (Cost,
schedule, progress and performance)
Also, helps in Reports consolidation & Reports distribution.
Ex: Microsoft
Project
Table
reporting
Spread sheet
analysis
Presentation
Monitor Communications->T&T->PMIS

12. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Data analysis
Monitor Communications->T&T-> Data analysis
Stakeholder
engagement matrix
Following Data analysis techniques will be used:

13. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications->T&T-> Interpersonal and team skills
Observation
conversation
Interpersonal and
team skills
Following Interpersonal and team skills will be used:

14. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications-> Output
Work performance
information
Change requests PMP updates
Project document
updates

15. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications-> Output -> PMP updates
PMP updates
Stakeholder engagement
plan
Communication
Management plan
Following subsidiary plans may get updated.

16. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communications-> Output -> Project document updates
Project document
updates
Issue log
Lessons learned
register
Stakeholder Register
Following Project documents may get updated.

17. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Work performance
information
This performance data typically provides status & progress information
Monitor Communications-> Output -> Work performance information

18. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Change requests
This process often results in the need for adjustment, action and intervention.
As a result Change request will be raised, which is processed through Perform Integrated
Change Control Process
Monitor Communications-> Output -> Change requests

19. PMBOK 6 - All rights reserved; By: Anand Bobade (nmbobade@gmail.com)
Monitor Communication -> Review
Monitor Communication Definition
Plan Communication Management ITTO
Stakeholder engagement matrix
Observation conversation
PMIS