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CHANGE
MANAGEMENT
FLORENCE F. A. OBONYO HAWA
MPH, BSC KRN,KRM,KRCHN(PB)
CHANGE
“Nothing is so painful to the human mind
as a great and sudden change.”
Mary Wollstonecraft Shelley, Frankenstein
CONTENT
• Concept of change management
• Kurt Lewins theory
• John Kotters 8 step model
CONCEPT OF CHANGE
Think of a change you have experienced
a) why did you resist the change?
b) what did others do to support you?
CHANGE MANAGEMENT
Change management is a structured approach to shifting / transitioning individuals
or teams from a current state to a desired future state
Organizations and individuals need to update their practices to maintain durability.
The prospects are usually quite intimidating
RESISTANCE TO CHANGE
• It is the unwillingness to adapt to altered or new circumstances . It can be covert
or overt, organized, or individual.
www.balancecareers.com
• Organizations or individuals may resist change to avoid leaving their comfort
zone
RESISTANCE TO CHANGE
Employees may
resist change due
to:
fear of unknown or
other threats
Kurt Lewin suggests 3
steps to reduce
resistance:
•Unfreezing existing practices
and ideas.
•Change
•Refreezing establish new
norms and standard practices
KURT LEWIN’S THEORY
• The group leader may due to pressure, create minimum resistance from the
forces which want to maintain the status quo. Thus tension from the need to
implement the new change becomes overwhelming This leads to unfreezing
• Change is then introduced
• Refreezing involves putting in place the new and better strategies of doing the
same job. This will include training workers to acquire new knowledge, skills and
attitudes
DR. JOHN KOTTERS 8 STEPS MODEL
Step1- Create a feeling that change is needed and a sense of urgency.
Assess any potential threats that could arise in the near or distant future. changes in technology or market demand for
your products
Step 2 – Form a powerful coalition .You will need allies and stakeholders. Having other visible members of staff united
behind your vision sends a powerful message and helps spread support.
Step 3 – Create and sell the vision for change. Develop a mission statement which should be frequently recited
Step 4 – Communicate the desirable future
KOTTERS 8 STEP MODEL
Step 5 – Empower the entire group and identify committed people. Remove any
obstacles and facilitate the change
Step 6 – Note and celebrate short term goals
Step 7 –Be optimistic , do not give up
Step 8 – Reward and reinforce the change making it part of the corporate culture
This Photo by Unknown Author is
licensed under CC BY-NC
CHANGE MANAGEMENT ( KOTTERS MODEL)
STEP 1
Step 2
•Create a feeling that change is needed
•Create a sense of urgency
Step 2 and 3
•Create a vision which inspires
•Communicate he vision clearly
Step 5
•Remove obstacles
•Involve those who may oppose
STEP 5
• build a critical mass of committed
people
• Step 6: plan for easy wins and
celebrate success
• Step 7 don’t declare victory too
soon- keep reinforcing the new
values
MAINTAINING THE CHANGE
Implementing change management in any organization requires visible signposts
for communicating information to new employees
They help to cement new ideas .
Create , print and distribute articles, leaflets and banners for the transformation you
want to take place.

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Change management Kotter and Lewin

  • 1. CHANGE MANAGEMENT FLORENCE F. A. OBONYO HAWA MPH, BSC KRN,KRM,KRCHN(PB)
  • 2. CHANGE “Nothing is so painful to the human mind as a great and sudden change.” Mary Wollstonecraft Shelley, Frankenstein
  • 3. CONTENT • Concept of change management • Kurt Lewins theory • John Kotters 8 step model
  • 4. CONCEPT OF CHANGE Think of a change you have experienced a) why did you resist the change? b) what did others do to support you?
  • 5. CHANGE MANAGEMENT Change management is a structured approach to shifting / transitioning individuals or teams from a current state to a desired future state Organizations and individuals need to update their practices to maintain durability. The prospects are usually quite intimidating
  • 6. RESISTANCE TO CHANGE • It is the unwillingness to adapt to altered or new circumstances . It can be covert or overt, organized, or individual. www.balancecareers.com • Organizations or individuals may resist change to avoid leaving their comfort zone
  • 7. RESISTANCE TO CHANGE Employees may resist change due to: fear of unknown or other threats Kurt Lewin suggests 3 steps to reduce resistance: •Unfreezing existing practices and ideas. •Change •Refreezing establish new norms and standard practices
  • 8. KURT LEWIN’S THEORY • The group leader may due to pressure, create minimum resistance from the forces which want to maintain the status quo. Thus tension from the need to implement the new change becomes overwhelming This leads to unfreezing • Change is then introduced • Refreezing involves putting in place the new and better strategies of doing the same job. This will include training workers to acquire new knowledge, skills and attitudes
  • 9. DR. JOHN KOTTERS 8 STEPS MODEL Step1- Create a feeling that change is needed and a sense of urgency. Assess any potential threats that could arise in the near or distant future. changes in technology or market demand for your products Step 2 – Form a powerful coalition .You will need allies and stakeholders. Having other visible members of staff united behind your vision sends a powerful message and helps spread support. Step 3 – Create and sell the vision for change. Develop a mission statement which should be frequently recited Step 4 – Communicate the desirable future
  • 10. KOTTERS 8 STEP MODEL Step 5 – Empower the entire group and identify committed people. Remove any obstacles and facilitate the change Step 6 – Note and celebrate short term goals Step 7 –Be optimistic , do not give up Step 8 – Reward and reinforce the change making it part of the corporate culture This Photo by Unknown Author is licensed under CC BY-NC
  • 11. CHANGE MANAGEMENT ( KOTTERS MODEL) STEP 1 Step 2 •Create a feeling that change is needed •Create a sense of urgency Step 2 and 3 •Create a vision which inspires •Communicate he vision clearly Step 5 •Remove obstacles •Involve those who may oppose STEP 5 • build a critical mass of committed people • Step 6: plan for easy wins and celebrate success • Step 7 don’t declare victory too soon- keep reinforcing the new values
  • 12. MAINTAINING THE CHANGE Implementing change management in any organization requires visible signposts for communicating information to new employees They help to cement new ideas . Create , print and distribute articles, leaflets and banners for the transformation you want to take place.