The document discusses factors that influence organizational change. It presents two models - McKinsey 7S model for factors that affect the organization, and Kotter's 8-Step Change Model for factors that affect how organizations change. Kotter's model outlines 8 steps for successful organizational change including creating urgency, forming a coalition, developing a vision, communicating the vision, empowering action, creating short-term wins, building on changes, and anchoring new approaches in the culture.