This document discusses the challenges of digital transformation in museums. It outlines different types of digital mediation used in museums including timelines, design, consultation, narrative and generative interaction, personalization, gamification, augmentation, and contribution. It also discusses new frontiers for museums like artificial intelligence, virtual and augmented reality, and the internet of things. The document notes that visitors expect knowledge and want to build knowledge quickly. It argues that museums must innovate sustainably and transparently to meet visitor expectations in the digital age.

1. Challenging the digital transformation
in museums
Milan, July 4th, 2016
Ragazza che fotografa
Michelangelo Pistoletto
Picture : Jean-Pierre Dalbera

2. TIMELINE OF DIGITAL MEDIATION
source : reciproque – CreaTIC IDEFI

3. DESIGNING DIGITAL MEDIATION
source : reciproque – CreaTIC IDEFI

4. Consultation
Chambre Sonore, MEG

5. Interaction Generative
Timeline of Art History, The Met

6. Interaction Narrative
Lupicatule, musée du Louvre

7. Personnalization
TourGuide, SFMoMA

8. Gamification
Art Lab, MoMa

9. Gamification
Moonbase Alpha, Nasa

10. Contribution
ArtDetective, ArtUK

11. Augmentation
Taull 1123

12. OUTCOMES OF DIGITAL MEDIATION
source : reciproque – CreaTIC IDEFI
DISCOVER COLLECT
IMMERSESHARE

13. NEW FRONTIER
Artificial Intelligence
Virtual Reality / Augmented Reality
Contribution graph
Internet of Things
source : google blog

14. VISITORS ARE IMPATIENT
Visitors are looking for knowledge and are looking for
building knowledge
Museums are cooperative factory
Hacking the museum

15. NEW DIGITAL FORGE

16. BUILD SUSTAINABLE
Innovation is not progress : The commons
(inter)action : engagement is not audience
Digital transformation is sometimes not relevant

17. TRANSPARENCY RULES
Personnal data
Code is Law
Think Life cycle

18. Thank you
Stéphane Bezombes
@reciproque