SlideShare a Scribd company logo
CatchABus
Marketing plan for
Android
App
Index
1.Executive Summary
2. Situation Analysis
3. Goal
4. Strategy
5. Tactics
6.Implementation
“CatchABus " is an app that serves the primary purpose of
simplifying access to commute services within the megacities
at anytime and from anywhere. The app will essentially be
a great tool for all people, but could be leveraged
especially by the working people and students who need to
commute on a daily basis. The app is an extension of the
idea of the “OneBusAway” app ( currently highly used by
residents of Washington in the US) However, “CatchABus”
app has more advanced features and user friendly interface
which enhances usability.
Situation
Analysis
Core Competencies
•Vision
•Quality Assessment
• Innovation and Technology
•24*7 Customer Service
•Low work force
•Absence of big competitor
Strategic Assets
As the idea is new to the market it will face less competition.
A lot of people commute by bus hence they will be using the app
for hassle free travelling.
Increased use of smart phones and mobile data means more
people using the app.
Apart from downloading the app there is no further investment
from the customer.
Market Positioning
A significant population in megacities still use buses
as their primary mode of transport.
The features of this app will attract them as this will
make their travelling easier and hassle free.
The need of such an app in regular life will be the
biggest factor of its promotion.
Moreover the positive mouth of word and its
additional features will help it to build a holding
position in the market.
Strengths
•Strong technological background.
•User friendly Interface
•24*7 Customer Service
•Real time information
•Wide range of customer base
Opportunities
•Strategic alliances, partnerships
•Availability in mega citites.
•Untapped mobile users
•Innovation an technology development
Threats
•Competitiors providing more features.
•This concept is new to the market
•Collaboration with Bus Agencies
•Strong competition
•Competitors new products and innovation
Weaknesses
•Mobile data pack required.
•Services maynot be available in rural areas
•Smartphone Required
•Internet Knowledge Required
•Negative perception about online
transaction
S W
TO
Market Needs And Wants
A large number of people use bus as their mode of transport.
They don’t have any idea about the time of the arrival of their bus
in case its running late.
Also they don’t know when is the next bus,in case they miss one.
CatchABus app answers to the needs of the customers and provides
all the solution.
It shows the bus time arrival, your next bus, alternative bus.
It provides a lot of more sophisticated features for hassle free
commuting
What makes it stand
out?
“CatchABus” app
makes travelling by
bus hassle free. The
use friendly interface
helps in the using the
app at ease. The
advanced features
like provide
alternative routes,
booking seats in
advance etc gives it a
competitive edge in
the market.
Points Of Parity Points of Difference
1.Showing real time information
of the bus.
1. Suggesting alternate route in
case of traffic.
2. Showing the time interval
between next bus.
2.Showing ETA to destination.
3.Bookmarking frequently and
currently used routes.
3.Booking seats in advance.
4.Providing shortest route to
destination.
5. Providing information in case of
break journey.
Commuters who need to know in how much time bus is going to
arrive to their current location.
Commuters who may directly need information about a particular
bus.
Customers who are not regular may require information of all the
buses and their timings to their desired location.
People who are new to city can find out buses to their preferred
destination.
The main goal of the company is to simplifying and
easing commute services throughout the states for
all citizens.
To provide a user friendly interface which will help
in using in the app.
To reach out to a wide range of customers.
Brand building of the company.
Customers
Company
Collaborators
Competitors
Context
The Five C’s Of Marketing
Commuters who need to know in how much
time bus is going to arrive to their
current location.
Commuters who may directly need
information about a particular bus.
Customers who are not regular may
require information of all the buses and
their timings to their desired location.
People who are new to city can find out
buses to their preferred destination.
The key
Collaborators are
the Bus service
providers and
agencies which
provide
customers with
the real time
information
about the buses.
Our company’s key stakeholders are our customer
base and the bus service providers.
 Our company will play the role of bridging the gap
between the various transportation vendors and the
people who travel.
The companies strategic unit is autonomous leaded
by an entire separate team which shall continuously
assess the market strategies.
Improve the quality and services of the product.
The new entry of the
product with same features
will eventually create
potential competitors.
Initially the competitors in
the Google App store like
Kolkata CTC, Hyderabad RTC
will surely try to add up
more features, try to
overcome their drawbacks
and to reach out to a wider
range of customers.
Gaining a huge
customer base, by
designing easy to
use mobile
application that
makes your travel
easier , planned
and hassle free.
Enhance reliability
by providing 24*7 ,
with accuracy
speed and clarity.
We want to obtain a
loyal customer base
by providing the
best possible
product and
services. We first
shall try to attract
the younger
generations as they
have accessibility to
smart phones. The
reviews of the
customer will be of
greatest importance.
Collaborator Value
The main collaborator
of this app are the Bus
Service Providers and
the Bus Agencies of
the major cities who
will provide with the
real time information
about the bus which
the customers will feel
convenient to use.
They will review and
rate their app as a
good one which will
increase the App value.
Also, their positive
mouth of word will help
in brand building
Company Value
The company value is
to create a user
friendly interface with
variety of features for
the ease of using the
app by all segments of
its targeted customer
and thus building brand
image in their domain.
This will strengthen the
position of
“CatchABus” in the
Indian online market.
Tactics
1. Provides a GPS enabled map that helps to track your current location
with several bus icons near your location.
2. You can click on any relevant bus icon and it will show you the
number, route and destination.
3. It shows real-time status on arrival and departure time.
4. It also shows the time intervals between corresponding bus arrivals.
5. List all recently used routes taken/bus numbers and also allows you
to bookmark the bus numbers.
The different service
characters are as
follows:
Showing in how much time a
specific bus reaches one’s
current location.
Providing alternative routes in
case of traffic in a specific
route.
Provide the shortest route to
the preferred destination
Provide alternative buses to
the desired destination in case
an individual misses one.
Provide facilities to bookmark
frequently or recently used
routes.
Booking seats in advance.
CatchABus
Making Travelling Easy
Earning reputation
and reliability of the
customer by offering
them services
through the means
of an application that
is smart and user
friendly. As a brand
we promise to
deliver the best we
can in all
circumstances.
Free version of the app will
provide the feature of showing real
time information about the bus.
Premium version of the app will
provide all the additional features .
The premium amount is calculated
keeping in mind the following
considerations law of the land
,economical strategies of marketing
and advertising ,a small team,
quality of the product.
 The price of the app was fixed at
$1.5 owing to the fact that we need
to invest hugely on the data centers
for storing chunks of data the
application is relatively low priced.
Incentives are provided
to gather more number of
customers.
So customers who refer
the app to someone else
gets incentives while
buying the premium
version of the app.
Also incentives can be
provided based on booking
amount and frequency.
Communication
The various way of
communicating the app to
the consumers are:
Building a microsite
Building a teaser
website
Starting a blog
Sharing product video
in YouTube
Pitching to app review
websites
Positive mouth of word
Creating a Facebook
group
Google play store, ios
app stores and such
app stores provided by
various manufacturers
will be used to
distribute the app.
The app is compatible
with mostly all devices
and the customer can
choose their provider
for downloading this
app.
Infrastructure
We are like minded people with the
perception to challenge the limits.
Our business consists of people who are
ready to devote them to this purpose.
Innovation is the prime thing we seek.
We feel that the growth of an individual as a
person is utmost important for the growth of
the company.
Process
We aim at developing a very user
friendly interface and smooth
application.
 For this we need initial
investment to collaborate with data
centers as we will need some
smooth and good servers to store
this huge data.
Initially we are trying to
implement it in one or two mega
cities and issue the app in a beta
mode.
After reviews we shall improve
the app and expand it gradually.
Schedule
We have decided to launch our app on a beta mode for
few megacities like Kolkata Mumbai and Hyderabad.
With small server space and restricting our app download
to 1000 and giving them for free so as to test the app.
 Also the implementation will be done for selected routes.
To this version we shall add features on a regular basis
and continuously take reviews from the users.
After a decided period of 1 to 2 months we will make an
alliance with popular data centers because this time the data
will be huge and launch the app in full scale .
 After a decided period of 1 to 2 months we will make an
alliance with popular data centers because this time the data
will be huge and launch the app in full scale .
We expect to cover 72 cities by a span of 3 years. This
phase will also be involved with advertising our apps, through tv
channels, newspaper and popular tech magazines.
Quality assessment and
progress measurement are
the primary pillars to the
long run of our
organization. A forum will
be there where we shall be
open to suggestion and
discussion . The
parameters to be judged
by us as a metric are, the
download of app, the
reviews of app, our
turnover and customer
satisfaction.
Developing a website along with launching of the
app to promote the app, and to guide users on the
useful features of the app.
The icon , tagline should be catchy so as to convey
the purpose of the app.
Tagging with advertisement groups to ensure that
the product is well marketed.
Get featured on popular tech magazines , websites
as one of the most beneficial app.
Executive Summary
Situation Analysis
Goal
Strategy
Tactics
Implementation
Performance Evaluation
Exhibit
Thank You
DISCLAIMER
Created by Shirsha Chakraborty, Institute of
Engineering and Management Kolkata, During the
marketing internship by Prof. Sameer Mathur,
IIM Lucknow.

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CatchABus

  • 3. Index 1.Executive Summary 2. Situation Analysis 3. Goal 4. Strategy 5. Tactics 6.Implementation
  • 4.
  • 5. “CatchABus " is an app that serves the primary purpose of simplifying access to commute services within the megacities at anytime and from anywhere. The app will essentially be a great tool for all people, but could be leveraged especially by the working people and students who need to commute on a daily basis. The app is an extension of the idea of the “OneBusAway” app ( currently highly used by residents of Washington in the US) However, “CatchABus” app has more advanced features and user friendly interface which enhances usability.
  • 7.
  • 8. Core Competencies •Vision •Quality Assessment • Innovation and Technology •24*7 Customer Service •Low work force •Absence of big competitor
  • 9. Strategic Assets As the idea is new to the market it will face less competition. A lot of people commute by bus hence they will be using the app for hassle free travelling. Increased use of smart phones and mobile data means more people using the app. Apart from downloading the app there is no further investment from the customer.
  • 10. Market Positioning A significant population in megacities still use buses as their primary mode of transport. The features of this app will attract them as this will make their travelling easier and hassle free. The need of such an app in regular life will be the biggest factor of its promotion. Moreover the positive mouth of word and its additional features will help it to build a holding position in the market.
  • 11.
  • 12. Strengths •Strong technological background. •User friendly Interface •24*7 Customer Service •Real time information •Wide range of customer base Opportunities •Strategic alliances, partnerships •Availability in mega citites. •Untapped mobile users •Innovation an technology development Threats •Competitiors providing more features. •This concept is new to the market •Collaboration with Bus Agencies •Strong competition •Competitors new products and innovation Weaknesses •Mobile data pack required. •Services maynot be available in rural areas •Smartphone Required •Internet Knowledge Required •Negative perception about online transaction S W TO
  • 13. Market Needs And Wants A large number of people use bus as their mode of transport. They don’t have any idea about the time of the arrival of their bus in case its running late. Also they don’t know when is the next bus,in case they miss one. CatchABus app answers to the needs of the customers and provides all the solution. It shows the bus time arrival, your next bus, alternative bus. It provides a lot of more sophisticated features for hassle free commuting
  • 14. What makes it stand out? “CatchABus” app makes travelling by bus hassle free. The use friendly interface helps in the using the app at ease. The advanced features like provide alternative routes, booking seats in advance etc gives it a competitive edge in the market.
  • 15. Points Of Parity Points of Difference 1.Showing real time information of the bus. 1. Suggesting alternate route in case of traffic. 2. Showing the time interval between next bus. 2.Showing ETA to destination. 3.Bookmarking frequently and currently used routes. 3.Booking seats in advance. 4.Providing shortest route to destination. 5. Providing information in case of break journey.
  • 16.
  • 17. Commuters who need to know in how much time bus is going to arrive to their current location. Commuters who may directly need information about a particular bus. Customers who are not regular may require information of all the buses and their timings to their desired location. People who are new to city can find out buses to their preferred destination.
  • 18.
  • 19. The main goal of the company is to simplifying and easing commute services throughout the states for all citizens. To provide a user friendly interface which will help in using in the app. To reach out to a wide range of customers. Brand building of the company.
  • 20.
  • 21.
  • 23.
  • 24. Commuters who need to know in how much time bus is going to arrive to their current location. Commuters who may directly need information about a particular bus. Customers who are not regular may require information of all the buses and their timings to their desired location. People who are new to city can find out buses to their preferred destination.
  • 25.
  • 26. The key Collaborators are the Bus service providers and agencies which provide customers with the real time information about the buses.
  • 27.
  • 28. Our company’s key stakeholders are our customer base and the bus service providers.  Our company will play the role of bridging the gap between the various transportation vendors and the people who travel. The companies strategic unit is autonomous leaded by an entire separate team which shall continuously assess the market strategies. Improve the quality and services of the product.
  • 29.
  • 30. The new entry of the product with same features will eventually create potential competitors. Initially the competitors in the Google App store like Kolkata CTC, Hyderabad RTC will surely try to add up more features, try to overcome their drawbacks and to reach out to a wider range of customers.
  • 31.
  • 32. Gaining a huge customer base, by designing easy to use mobile application that makes your travel easier , planned and hassle free. Enhance reliability by providing 24*7 , with accuracy speed and clarity.
  • 33.
  • 34.
  • 35. We want to obtain a loyal customer base by providing the best possible product and services. We first shall try to attract the younger generations as they have accessibility to smart phones. The reviews of the customer will be of greatest importance.
  • 37. The main collaborator of this app are the Bus Service Providers and the Bus Agencies of the major cities who will provide with the real time information about the bus which the customers will feel convenient to use. They will review and rate their app as a good one which will increase the App value. Also, their positive mouth of word will help in brand building
  • 39. The company value is to create a user friendly interface with variety of features for the ease of using the app by all segments of its targeted customer and thus building brand image in their domain. This will strengthen the position of “CatchABus” in the Indian online market.
  • 41.
  • 42.
  • 43. 1. Provides a GPS enabled map that helps to track your current location with several bus icons near your location. 2. You can click on any relevant bus icon and it will show you the number, route and destination. 3. It shows real-time status on arrival and departure time. 4. It also shows the time intervals between corresponding bus arrivals. 5. List all recently used routes taken/bus numbers and also allows you to bookmark the bus numbers.
  • 44.
  • 45. The different service characters are as follows: Showing in how much time a specific bus reaches one’s current location. Providing alternative routes in case of traffic in a specific route. Provide the shortest route to the preferred destination Provide alternative buses to the desired destination in case an individual misses one. Provide facilities to bookmark frequently or recently used routes. Booking seats in advance.
  • 46.
  • 47. CatchABus Making Travelling Easy Earning reputation and reliability of the customer by offering them services through the means of an application that is smart and user friendly. As a brand we promise to deliver the best we can in all circumstances.
  • 48.
  • 49. Free version of the app will provide the feature of showing real time information about the bus. Premium version of the app will provide all the additional features . The premium amount is calculated keeping in mind the following considerations law of the land ,economical strategies of marketing and advertising ,a small team, quality of the product.  The price of the app was fixed at $1.5 owing to the fact that we need to invest hugely on the data centers for storing chunks of data the application is relatively low priced.
  • 50.
  • 51. Incentives are provided to gather more number of customers. So customers who refer the app to someone else gets incentives while buying the premium version of the app. Also incentives can be provided based on booking amount and frequency.
  • 53. The various way of communicating the app to the consumers are: Building a microsite Building a teaser website Starting a blog Sharing product video in YouTube Pitching to app review websites Positive mouth of word Creating a Facebook group
  • 54.
  • 55. Google play store, ios app stores and such app stores provided by various manufacturers will be used to distribute the app. The app is compatible with mostly all devices and the customer can choose their provider for downloading this app.
  • 56.
  • 58. We are like minded people with the perception to challenge the limits. Our business consists of people who are ready to devote them to this purpose. Innovation is the prime thing we seek. We feel that the growth of an individual as a person is utmost important for the growth of the company.
  • 60. We aim at developing a very user friendly interface and smooth application.  For this we need initial investment to collaborate with data centers as we will need some smooth and good servers to store this huge data. Initially we are trying to implement it in one or two mega cities and issue the app in a beta mode. After reviews we shall improve the app and expand it gradually.
  • 62. We have decided to launch our app on a beta mode for few megacities like Kolkata Mumbai and Hyderabad. With small server space and restricting our app download to 1000 and giving them for free so as to test the app.  Also the implementation will be done for selected routes. To this version we shall add features on a regular basis and continuously take reviews from the users.
  • 63. After a decided period of 1 to 2 months we will make an alliance with popular data centers because this time the data will be huge and launch the app in full scale .  After a decided period of 1 to 2 months we will make an alliance with popular data centers because this time the data will be huge and launch the app in full scale . We expect to cover 72 cities by a span of 3 years. This phase will also be involved with advertising our apps, through tv channels, newspaper and popular tech magazines.
  • 64.
  • 65. Quality assessment and progress measurement are the primary pillars to the long run of our organization. A forum will be there where we shall be open to suggestion and discussion . The parameters to be judged by us as a metric are, the download of app, the reviews of app, our turnover and customer satisfaction.
  • 66.
  • 67. Developing a website along with launching of the app to promote the app, and to guide users on the useful features of the app. The icon , tagline should be catchy so as to convey the purpose of the app. Tagging with advertisement groups to ensure that the product is well marketed. Get featured on popular tech magazines , websites as one of the most beneficial app.
  • 70. DISCLAIMER Created by Shirsha Chakraborty, Institute of Engineering and Management Kolkata, During the marketing internship by Prof. Sameer Mathur, IIM Lucknow.