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Catalogue Retailing
What is Catalogue
Retailing?
In simple terms, retailers who mail
catalogues to their customers and
maintain showrooms where samples
of the products for sale are displayed
is known as catalogue retailing.
Customers can choose a product
given in catalogue and order the
same through telephone, mail or any
other way as preferred by the retailer.
2
Advantages of Catalogue
Retailing
Advantages of Catalogue Retailing
▪ Easy to reach
hundreds and
thousands of
potential customers
just by sending one
mail.
▪ Low risk of failure of
the business. A
catalogue business
grows slowly. In this way,
as a retailer, you can
start your business by
making little investment
in the beginning.
▪ Better cash flow as
buyers is required to pay
in advance if they want
to buy something.
Hence, you don’t need
to worry about your
money getting stuck.
4
Advantages of Catalogue Retailing
▪ Better control over
advertising
expenses as you are
spending your
money to advertise
to only targeted
customers rather
than advertising to
the mass population.
▪ Return on Investment
(ROI). With catalogue
marketing, you can
keep checking on the
Return on Investment.
▪ Increases brand visibility
and awareness. Whether
you decide to mail your
catalogue to a wide array
of prospects or a targeted
list of customers, putting a
catalogue in the mail will
get your brand some
amount of visibility no
matter what.
5
Advantages of Catalogue Retailing
▪ Helps establish
brand voice and
style Since
catalogues are
longer form print
pieces, you have
more space to
express your brand
through words and
images.
▪ New launches of the
brand/product cannot
be available on the
stores but can be
available on the
catalogues of the
brand.
▪ The customers can place
orders on the phone,
online, and through the
mail. So no matter what
way a customer prefers to
order, your item is being
sold.
6
Disadvantages of Catalogue
Retailing
Disadvantages of Catalogue Retailing
▪ Buyer cannot touch and feel
the product. Catalog marketing
business is always at a
disadvantage when it comes to
comparing with brick and mortar
businesses. Because in a store, a
buyer can try and physically see
the products before buying it,
which is not possible when you
sell products using catalogs.
▪ Collecting database is difficult.
The degree of success of
catalogue marketing depends on
the accuracy of the database,
and how descriptive the
database is about target
customers. Collecting such
information is a difficult and time
consuming task.
8
Disadvantages of Catalogue Retailing
▪ Product offerings may
be easily copied by
competitors, because of
which catalogue
marketers must look for
other means of
differentiation.
▪ Catalog businesses
grow slowly because
sellers are required to
win the trust of their
customers to convert
them into loyal
customers.
▪ Low response rate.
People are less
responsive to catalog
marketing because of
the availability of
different shopping
platforms.
9
Disadvantages of Catalogue Retailing
▪ You require excellent
writing skills to write
details about the
products. A poorly
written catalog will
create a negative
image of your
products.
▪ In catalogue retailing, wide
distribution of catalogues
is essential. Colorful
catalogues are expensive
and are to be printed in
advance. Supplementary
catalogues will have to be
issued to announce price
changes and new offers.
▪ Selling via
catalogue does
have a lot of initial
expense.
10
Presented By-
Anushka Arora
Apoorva Agarwal
Arushi Agarwal
Arpit Sharma
Asmita Chauhan
Diksha Sharma
Disha Patel
11

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Catalogue retailing

  • 2. What is Catalogue Retailing? In simple terms, retailers who mail catalogues to their customers and maintain showrooms where samples of the products for sale are displayed is known as catalogue retailing. Customers can choose a product given in catalogue and order the same through telephone, mail or any other way as preferred by the retailer. 2
  • 4. Advantages of Catalogue Retailing ▪ Easy to reach hundreds and thousands of potential customers just by sending one mail. ▪ Low risk of failure of the business. A catalogue business grows slowly. In this way, as a retailer, you can start your business by making little investment in the beginning. ▪ Better cash flow as buyers is required to pay in advance if they want to buy something. Hence, you don’t need to worry about your money getting stuck. 4
  • 5. Advantages of Catalogue Retailing ▪ Better control over advertising expenses as you are spending your money to advertise to only targeted customers rather than advertising to the mass population. ▪ Return on Investment (ROI). With catalogue marketing, you can keep checking on the Return on Investment. ▪ Increases brand visibility and awareness. Whether you decide to mail your catalogue to a wide array of prospects or a targeted list of customers, putting a catalogue in the mail will get your brand some amount of visibility no matter what. 5
  • 6. Advantages of Catalogue Retailing ▪ Helps establish brand voice and style Since catalogues are longer form print pieces, you have more space to express your brand through words and images. ▪ New launches of the brand/product cannot be available on the stores but can be available on the catalogues of the brand. ▪ The customers can place orders on the phone, online, and through the mail. So no matter what way a customer prefers to order, your item is being sold. 6
  • 8. Disadvantages of Catalogue Retailing ▪ Buyer cannot touch and feel the product. Catalog marketing business is always at a disadvantage when it comes to comparing with brick and mortar businesses. Because in a store, a buyer can try and physically see the products before buying it, which is not possible when you sell products using catalogs. ▪ Collecting database is difficult. The degree of success of catalogue marketing depends on the accuracy of the database, and how descriptive the database is about target customers. Collecting such information is a difficult and time consuming task. 8
  • 9. Disadvantages of Catalogue Retailing ▪ Product offerings may be easily copied by competitors, because of which catalogue marketers must look for other means of differentiation. ▪ Catalog businesses grow slowly because sellers are required to win the trust of their customers to convert them into loyal customers. ▪ Low response rate. People are less responsive to catalog marketing because of the availability of different shopping platforms. 9
  • 10. Disadvantages of Catalogue Retailing ▪ You require excellent writing skills to write details about the products. A poorly written catalog will create a negative image of your products. ▪ In catalogue retailing, wide distribution of catalogues is essential. Colorful catalogues are expensive and are to be printed in advance. Supplementary catalogues will have to be issued to announce price changes and new offers. ▪ Selling via catalogue does have a lot of initial expense. 10
  • 11. Presented By- Anushka Arora Apoorva Agarwal Arushi Agarwal Arpit Sharma Asmita Chauhan Diksha Sharma Disha Patel 11