General Motors outsourced the development of a bodyshop management software called CARRMAN to address limitations in exchanging information between parties like insurers, dealers, drivers, and car owners. The software provides functionality to support day-to-day processes, enables open exchange of information on a multi-lingual Windows platform. It manages customer, vehicle, and damage file information, and supports activities like surveyor follow-up, document scanning, communication logging, productivity analysis, invoicing and more. The conclusion is that all parties can now efficiently exchange information on repaired vehicles.