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CAREER DEVELOPMENT 
PRESENT BY: 
SAJAD NAZARI 
10-1
Learning Objectives 
After studying this chapter, you should be able to: 
1. Define career development and summarize its major 
objectives. 
2. Name the three entities required to provide input for a 
successful career development program and briefly 
describe their respective responsibilities. 
3. Describe the steps involved in implementing a career 
development program. 
4. Define career pathing and career self-management. 
5. List several myths employees hold related to career 
planning and advancement. 
10-2
Learning Objectives (cont.) 
6. List several myths management holds related to career 
development. 
7. Define a career plateau and a plateaued employee. 
8. Describe the four principal career categories. 
9. Explain the concept of a career lattice. 
10.Distinguish between dual-career couples and dual-earner 
couples. 
11.Define outplacement. 
12.Explain what the glass ceiling is. 
13.List some of the online career development resources 
that are available today. 
10-3
Career Development 
• Career development 
– An ongoing, formalized effort by an 
organization that focuses on developing and 
enriching the organization’s human resources 
in light of both the employees’ and the 
organization’s needs. 
10-4
Why is Career Development 
Necessary? 
• To meet the immediate and future human 
resource needs of the organization on a 
timely basis. 
• To better inform the organization and the 
individual about potential career paths 
within the organization. 
10-5
Why is Career Development 
Necessary? 
• To utilize existing human resource 
programs to the fullest by integrating the 
activities that select, assign, develop, and 
manage individual careers with the 
organization’s plans 
10-6
Career Planning 
• Career planning 
– Process by which an 
individual formulates 
career goals and 
develops a plan for 
reaching those goals. 
10-7
Who is Responsible for Career 
Development? 
Organization 
Employee 
Employee’s immediate 
manager 
10-8
Organization’s Responsibilities 
• Entity having primary responsibility for instigating 
and ensuring that career development takes 
place 
• Responsible for developing and communicating 
career options within the organization to the 
employee 
• Should carefully advise an employee concerning 
possible career paths to achieve that 
employee’s career goals 
10-9
Employee’s Responsibilities 
• Primary responsibility for preparing 
individual career plans rests with individual 
employees 
• Only individual knows what he really wants 
out of a career, and desires vary 
appreciably from person to person 
• Requires a conscious effort on the part of 
the employee 
10-10
Manager’s Responsibilities 
• Manager should serve as a catalyst and 
sounding board 
• Manager should show an employee how 
to go about the process and then help 
employee evaluate conclusions 
10-11
Implementing Career Development 
Four basic steps at the individual level: 
• Individual’s assessment of his or her abilities, 
interests, and career goals 
• Organization’s assessment of the individual’s 
abilities and potentials 
• Communication of career options and 
opportunities within the organization 
• Career counseling to set realistic goals and 
plans for their accomplishment 
10-12
Career Planning Roles at Corning, Inc. 
10-13
Individual Assessment 
• Vision statement 
– A concise statement of career goals in 
measurable terms. 
• Effective vision statements are concise and 
they are stated in measurable 
terms 
10-14
Assessment by the Organization 
• Most frequently used source has been the 
performance appraisal process 
• Assessment centers can also be an excellent 
source of information 
• Other potential sources include personnel 
records reflecting information such as 
education and previous work experience 
10-15
Career Pathing 
• Career pathing 
– A technique that addresses the specifics of 
progressing from one job to another in an 
organization 
– sequence of developmental activities 
involving informal and formal education, 
training, and job experiences that help make 
an individual capable of holding more 
advanced jobs. 
10-16
Career Self-Management 
• Career self-management 
– The ability to keep up with the changes that 
occur within the organization and industry and 
to prepare for the future. 
10-17
Career Self-Management 
• Emphasizes the need of individual 
employees to keep learning because jobs 
that are held today may evolve into 
something different tomorrow or may simply 
disappear entirely. 
• Involves identifying and obtaining new skills 
and competencies that allow the employee to 
move to a new position. 
10-18
Career Counseling – Suggestions for 
Managers 
1. Recognize the limits of career counseling 
2. Respect confidentiality 
3. Establish a relationship 
4. Listen effectively 
5. Consider alternatives 
6. Seek and share information 
7. Assist with goal definition and planning 
10-19
Career-Related Myths – Held by 
Employees 
1. There is always room for one more person at 
the top 
– Contradicts the fact that structures of the 
overwhelming majority of today’s organizations 
have fewer positions available as one 
progresses up the organization 
2. The key to success is being in the right place at 
the right time 
– A person, through careful design, can affect 
rather than merely accept the future 
10-20
Career-Related Myths – Held by 
Employees 
3. Good subordinates make good superiors 
– Based on belief that those employees who are 
the best performers in their current jobs should 
be the ones who are promoted 
4. Career development and planning are 
functions of human resource personnel 
– Ultimate responsibility for career development 
and planning belongs to the individual 
10-21
Career-Related Myths – Held by 
Employees 
5. All good things come to those who work 
long, hard hours 
– Results of spending 10 to 12 hours a day trying to 
impress managers and move rapidly in the 
organization often have little relationship to the 
individual’s long-range career growth 
10-22
Career-Related Myths – Held by 
Employees 
6. Rapid advancement along a career path is 
largely a function of the kind of manager one 
has 
– Provides a ready-made excuse for failure – Easy 
and convenient to blame failures on one’s 
manager 
10-23
Career-Related Myths – Held by 
Employees 
7. The way to get ahead is to determine your 
weaknesses and then work hard to correct 
them 
– The secret is to first capitalize on one’s 
strengths and then try to improve deficiencies in 
other areas 
8. Always do your best, regardless of the task 
– Those tasks and jobs that rank high in 
importance in achieving one’s career goals 
should receive the individual’s best effort 
10-24
Career-Related Myths – Held by 
Employees 
9. It is wise to keep home life and work life 
separated 
– Spouses must understand basic factors that 
weigh in any career decisions 
10.The grass is always greener on the other 
side of the fence 
– Regardless of career path the individual follows, 
another one always seems a little more 
attractive 
10-25
Career-Related Myths – Held by 
Managers 
1. Career development will raise expectations 
– Should bring employees’ aspirations into the 
open and match their skills, interests, and goals 
with opportunities that are realistically available. 
2. We will be overwhelmed with requests 
– Employees will expect organization to provide 
them with a multitude of career opportunities 
10-26
Career-Related Myths – Held by 
Managers 
3. Managers will not be able to cope 
– While coaching and counseling should be an 
important part of any manager’s job, the key to 
career development and planning is to place the 
responsibility primarily on the employee 
4. We do not have the necessary systems in 
place 
– Many organizations have implemented 
successful programs with few formal 
mechanisms beyond basic requirement of 
providing employees with effective career-planning 
tools 
10-27
Dealing With Career Plateaus 
• Career plateau 
– Point in an individual’s career where likelihood 
of an additional promotion is very low 
• Takes place when an employee reaches a 
position from which she or he is not likely to 
be promoted further 
10-28
Dealing With Career Plateaus 
Learners 
Stars 
Solid citizens 
Deadwood 
10-29
Dealing With Career Plateaus 
• Learners 
– Individuals with high 
potential for 
advancement who are 
performing below 
standard 
• Stars 
– Individuals presently 
doing outstanding 
work and having a full 
potential for continued 
advancement; these 
people are on fast-track 
career paths 
10-30
Dealing With Career Plateaus 
• Solid citizens 
– Individuals whose 
present performance 
is satisfactory but 
whose chance for 
future advancement is 
small; make up the 
bulk of the employees 
in most organizations 
• Deadwood 
– Individuals whose 
present performance 
has fallen to an 
unsatisfactory level; 
they have little 
potential for 
advancement 
10-31
Managing the Plateauing Process 
1. Prevent plateauees from becoming 
ineffective 
2. Integrate relevant career-related 
information systems 
3. Manage ineffective plateauees and 
frustrated employees more effectively 
10-32
Classifying Managerial Careers 
10-33
Rehabilitating Ineffective Plateauees 
• Job knowledge 
– Plateaued employees have usually been in 
the job for quite some time and have 
amassed considerable job knowledge 
• Organizational knowledge 
– Plateaued employees not only know their jobs 
but also know the organization 
10-34
Rehabilitating Ineffective Plateauees 
• Loyalty 
– Plateaued employees are usually not job-hoppers 
but often have demonstrated above-average 
loyalty to the organization 
• Concern for the well-being of 
plateauees 
– If the organization were to terminate all 
plateaued employees, this could have a 
disastrous impact on other employees 
10-35
Possibilities of Rehabilitating Ineffective 
Plateauees 
1. Provide alternate means of recognition 
2. Develop new ways to make their current 
jobs more satisfying 
3. Effect revitalization through reassignment 
4. Utilize reality-based self-development 
programs 
5. Change managerial attitudes toward 
plateaued employees 
10-36
Career Lattice 
• Career lattice 
– employees moving at any angle, heading from 
side to side, supporting organizational goals 
while getting their career goals met at the 
same time 
– approach allows employees to move to 
different projects and locations across an 
organization rather than only through higher 
ladder-like levels. 
10-37
The Impact Of Dual-Employed Couples 
• With dual-career couples 
– Both members are highly committed to their 
careers 
– They view their employment as part of a 
career path involving progressively more 
responsibility, power, and financial 
remuneration 
10-38
The Impact Of Dual-Employed Couples 
• A geographical move for one member 
creates an obvious problem for the couple 
and their respective organizations 
• Other potential problems of dual-employed 
couples include 
– Need for child care 
– Balancing time schedules 
– Emotional stresses 
10-39
Single Parent Employees 
• Single-parent employees have needs and 
requirements that are different from those 
of families that have one parent at home. 
• Proactive corporate programs include 
– Child and elder care, Flexible work 
scheduling, Job sharing, Part-time work, 
Telecommuting, Parental leave, Personal time 
10-40
Outplacement 
• Outplacement 
– Benefit provided by an employer to help an 
employee leave the organization and get a job 
someplace else. 
10-41
Outplacement Services 
Skill assessment 
Establishment of 
new career 
objectives 
Résumé 
preparation 
Interview training 
Generation of job 
interviews 
Training for those 
who notify 
terminated 
employees 
Office support 
Spouse 
involvement 
Individual 
psychological 
counseling 
10-42
Breaking the Glass Ceiling 
• Glass ceiling 
– Refers to invisible, yet real or perceived, 
barriers found in many organizational 
structures that appear to stymie executive 
advancement opportunities of women and 
minorities 
10-43
Breaking the Glass Ceiling 
Common practices that contribute to the 
creation of a glass ceiling: 
• Word-of-mouth recruiting 
• Inadequate access to developmental 
opportunities for women and minorities 
• Lack of responsibility among senior 
management for equal employment opportunity 
efforts 
10-44
Breaking the Glass Ceiling 
• Demonstrate commitment 
• Hold line managers accountable for progress 
by including diversity in all strategic business 
plans 
• Use affirmative action as a tool to ensure that 
all qualified individuals compete based on 
ability and merit 
10-45
Career Development Online 
• Information about employment trends and job 
opportunities 
• Self-assessment tools that employees can use 
to determine which types of jobs they might best 
pursue 
• Links to online employment resources such as 
job listings and career development information 
• Individual online job counseling, including advice 
on preparing for interviews 
10-46
Five Stages 
• Self-Assessment 
• Research 
• Decision-Making 
• Networks and Contacts 
• Work 
10-47
Stage 1: Self-Assessment 
• Personality 
• Values 
• Skills 
• Career interests 
• Knowledge and learning style 
• Self-employment 
10-48
Stage 2: Research 
• Career trends 
• Information search 
• Information interviews 
• Job shadowing 
• Gaining experience 
10-49
Stage 3: Decision-Making 
• Career objectives 
• Personal objectives 
• Lifelong learning 
• Goal setting 
10-50
SMART Goal Setting 
• Specific 
• Measurable 
• Action oriented 
• Realistic 
• Time framed 
10-51
Stage 4: Networks & Contacts 
• Work search 
• Resumes and letters 
• Interviews 
10-52
Stage 5: Work 
• Offers and acceptance 
• Success at work 
10-53
Reference: 
HUMAN RESOURCE MANAGEMENT 
LLOYD, BYARS – LESLIE, W. RUE 
CHAPTER 10 
54

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Career Development

  • 1. CAREER DEVELOPMENT PRESENT BY: SAJAD NAZARI 10-1
  • 2. Learning Objectives After studying this chapter, you should be able to: 1. Define career development and summarize its major objectives. 2. Name the three entities required to provide input for a successful career development program and briefly describe their respective responsibilities. 3. Describe the steps involved in implementing a career development program. 4. Define career pathing and career self-management. 5. List several myths employees hold related to career planning and advancement. 10-2
  • 3. Learning Objectives (cont.) 6. List several myths management holds related to career development. 7. Define a career plateau and a plateaued employee. 8. Describe the four principal career categories. 9. Explain the concept of a career lattice. 10.Distinguish between dual-career couples and dual-earner couples. 11.Define outplacement. 12.Explain what the glass ceiling is. 13.List some of the online career development resources that are available today. 10-3
  • 4. Career Development • Career development – An ongoing, formalized effort by an organization that focuses on developing and enriching the organization’s human resources in light of both the employees’ and the organization’s needs. 10-4
  • 5. Why is Career Development Necessary? • To meet the immediate and future human resource needs of the organization on a timely basis. • To better inform the organization and the individual about potential career paths within the organization. 10-5
  • 6. Why is Career Development Necessary? • To utilize existing human resource programs to the fullest by integrating the activities that select, assign, develop, and manage individual careers with the organization’s plans 10-6
  • 7. Career Planning • Career planning – Process by which an individual formulates career goals and develops a plan for reaching those goals. 10-7
  • 8. Who is Responsible for Career Development? Organization Employee Employee’s immediate manager 10-8
  • 9. Organization’s Responsibilities • Entity having primary responsibility for instigating and ensuring that career development takes place • Responsible for developing and communicating career options within the organization to the employee • Should carefully advise an employee concerning possible career paths to achieve that employee’s career goals 10-9
  • 10. Employee’s Responsibilities • Primary responsibility for preparing individual career plans rests with individual employees • Only individual knows what he really wants out of a career, and desires vary appreciably from person to person • Requires a conscious effort on the part of the employee 10-10
  • 11. Manager’s Responsibilities • Manager should serve as a catalyst and sounding board • Manager should show an employee how to go about the process and then help employee evaluate conclusions 10-11
  • 12. Implementing Career Development Four basic steps at the individual level: • Individual’s assessment of his or her abilities, interests, and career goals • Organization’s assessment of the individual’s abilities and potentials • Communication of career options and opportunities within the organization • Career counseling to set realistic goals and plans for their accomplishment 10-12
  • 13. Career Planning Roles at Corning, Inc. 10-13
  • 14. Individual Assessment • Vision statement – A concise statement of career goals in measurable terms. • Effective vision statements are concise and they are stated in measurable terms 10-14
  • 15. Assessment by the Organization • Most frequently used source has been the performance appraisal process • Assessment centers can also be an excellent source of information • Other potential sources include personnel records reflecting information such as education and previous work experience 10-15
  • 16. Career Pathing • Career pathing – A technique that addresses the specifics of progressing from one job to another in an organization – sequence of developmental activities involving informal and formal education, training, and job experiences that help make an individual capable of holding more advanced jobs. 10-16
  • 17. Career Self-Management • Career self-management – The ability to keep up with the changes that occur within the organization and industry and to prepare for the future. 10-17
  • 18. Career Self-Management • Emphasizes the need of individual employees to keep learning because jobs that are held today may evolve into something different tomorrow or may simply disappear entirely. • Involves identifying and obtaining new skills and competencies that allow the employee to move to a new position. 10-18
  • 19. Career Counseling – Suggestions for Managers 1. Recognize the limits of career counseling 2. Respect confidentiality 3. Establish a relationship 4. Listen effectively 5. Consider alternatives 6. Seek and share information 7. Assist with goal definition and planning 10-19
  • 20. Career-Related Myths – Held by Employees 1. There is always room for one more person at the top – Contradicts the fact that structures of the overwhelming majority of today’s organizations have fewer positions available as one progresses up the organization 2. The key to success is being in the right place at the right time – A person, through careful design, can affect rather than merely accept the future 10-20
  • 21. Career-Related Myths – Held by Employees 3. Good subordinates make good superiors – Based on belief that those employees who are the best performers in their current jobs should be the ones who are promoted 4. Career development and planning are functions of human resource personnel – Ultimate responsibility for career development and planning belongs to the individual 10-21
  • 22. Career-Related Myths – Held by Employees 5. All good things come to those who work long, hard hours – Results of spending 10 to 12 hours a day trying to impress managers and move rapidly in the organization often have little relationship to the individual’s long-range career growth 10-22
  • 23. Career-Related Myths – Held by Employees 6. Rapid advancement along a career path is largely a function of the kind of manager one has – Provides a ready-made excuse for failure – Easy and convenient to blame failures on one’s manager 10-23
  • 24. Career-Related Myths – Held by Employees 7. The way to get ahead is to determine your weaknesses and then work hard to correct them – The secret is to first capitalize on one’s strengths and then try to improve deficiencies in other areas 8. Always do your best, regardless of the task – Those tasks and jobs that rank high in importance in achieving one’s career goals should receive the individual’s best effort 10-24
  • 25. Career-Related Myths – Held by Employees 9. It is wise to keep home life and work life separated – Spouses must understand basic factors that weigh in any career decisions 10.The grass is always greener on the other side of the fence – Regardless of career path the individual follows, another one always seems a little more attractive 10-25
  • 26. Career-Related Myths – Held by Managers 1. Career development will raise expectations – Should bring employees’ aspirations into the open and match their skills, interests, and goals with opportunities that are realistically available. 2. We will be overwhelmed with requests – Employees will expect organization to provide them with a multitude of career opportunities 10-26
  • 27. Career-Related Myths – Held by Managers 3. Managers will not be able to cope – While coaching and counseling should be an important part of any manager’s job, the key to career development and planning is to place the responsibility primarily on the employee 4. We do not have the necessary systems in place – Many organizations have implemented successful programs with few formal mechanisms beyond basic requirement of providing employees with effective career-planning tools 10-27
  • 28. Dealing With Career Plateaus • Career plateau – Point in an individual’s career where likelihood of an additional promotion is very low • Takes place when an employee reaches a position from which she or he is not likely to be promoted further 10-28
  • 29. Dealing With Career Plateaus Learners Stars Solid citizens Deadwood 10-29
  • 30. Dealing With Career Plateaus • Learners – Individuals with high potential for advancement who are performing below standard • Stars – Individuals presently doing outstanding work and having a full potential for continued advancement; these people are on fast-track career paths 10-30
  • 31. Dealing With Career Plateaus • Solid citizens – Individuals whose present performance is satisfactory but whose chance for future advancement is small; make up the bulk of the employees in most organizations • Deadwood – Individuals whose present performance has fallen to an unsatisfactory level; they have little potential for advancement 10-31
  • 32. Managing the Plateauing Process 1. Prevent plateauees from becoming ineffective 2. Integrate relevant career-related information systems 3. Manage ineffective plateauees and frustrated employees more effectively 10-32
  • 34. Rehabilitating Ineffective Plateauees • Job knowledge – Plateaued employees have usually been in the job for quite some time and have amassed considerable job knowledge • Organizational knowledge – Plateaued employees not only know their jobs but also know the organization 10-34
  • 35. Rehabilitating Ineffective Plateauees • Loyalty – Plateaued employees are usually not job-hoppers but often have demonstrated above-average loyalty to the organization • Concern for the well-being of plateauees – If the organization were to terminate all plateaued employees, this could have a disastrous impact on other employees 10-35
  • 36. Possibilities of Rehabilitating Ineffective Plateauees 1. Provide alternate means of recognition 2. Develop new ways to make their current jobs more satisfying 3. Effect revitalization through reassignment 4. Utilize reality-based self-development programs 5. Change managerial attitudes toward plateaued employees 10-36
  • 37. Career Lattice • Career lattice – employees moving at any angle, heading from side to side, supporting organizational goals while getting their career goals met at the same time – approach allows employees to move to different projects and locations across an organization rather than only through higher ladder-like levels. 10-37
  • 38. The Impact Of Dual-Employed Couples • With dual-career couples – Both members are highly committed to their careers – They view their employment as part of a career path involving progressively more responsibility, power, and financial remuneration 10-38
  • 39. The Impact Of Dual-Employed Couples • A geographical move for one member creates an obvious problem for the couple and their respective organizations • Other potential problems of dual-employed couples include – Need for child care – Balancing time schedules – Emotional stresses 10-39
  • 40. Single Parent Employees • Single-parent employees have needs and requirements that are different from those of families that have one parent at home. • Proactive corporate programs include – Child and elder care, Flexible work scheduling, Job sharing, Part-time work, Telecommuting, Parental leave, Personal time 10-40
  • 41. Outplacement • Outplacement – Benefit provided by an employer to help an employee leave the organization and get a job someplace else. 10-41
  • 42. Outplacement Services Skill assessment Establishment of new career objectives Résumé preparation Interview training Generation of job interviews Training for those who notify terminated employees Office support Spouse involvement Individual psychological counseling 10-42
  • 43. Breaking the Glass Ceiling • Glass ceiling – Refers to invisible, yet real or perceived, barriers found in many organizational structures that appear to stymie executive advancement opportunities of women and minorities 10-43
  • 44. Breaking the Glass Ceiling Common practices that contribute to the creation of a glass ceiling: • Word-of-mouth recruiting • Inadequate access to developmental opportunities for women and minorities • Lack of responsibility among senior management for equal employment opportunity efforts 10-44
  • 45. Breaking the Glass Ceiling • Demonstrate commitment • Hold line managers accountable for progress by including diversity in all strategic business plans • Use affirmative action as a tool to ensure that all qualified individuals compete based on ability and merit 10-45
  • 46. Career Development Online • Information about employment trends and job opportunities • Self-assessment tools that employees can use to determine which types of jobs they might best pursue • Links to online employment resources such as job listings and career development information • Individual online job counseling, including advice on preparing for interviews 10-46
  • 47. Five Stages • Self-Assessment • Research • Decision-Making • Networks and Contacts • Work 10-47
  • 48. Stage 1: Self-Assessment • Personality • Values • Skills • Career interests • Knowledge and learning style • Self-employment 10-48
  • 49. Stage 2: Research • Career trends • Information search • Information interviews • Job shadowing • Gaining experience 10-49
  • 50. Stage 3: Decision-Making • Career objectives • Personal objectives • Lifelong learning • Goal setting 10-50
  • 51. SMART Goal Setting • Specific • Measurable • Action oriented • Realistic • Time framed 10-51
  • 52. Stage 4: Networks & Contacts • Work search • Resumes and letters • Interviews 10-52
  • 53. Stage 5: Work • Offers and acceptance • Success at work 10-53
  • 54. Reference: HUMAN RESOURCE MANAGEMENT LLOYD, BYARS – LESLIE, W. RUE CHAPTER 10 54