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DATA COLLECTION
SOURCES OF INFORMATION
Primary Source
•Data is collected by
researcher himself
•Data is gathered
through questionnaire,
interviews,
observations etc.
Secondary Source
•Data collected,
compiled or
written by other
researchers eg. books,
journals, newspapers
•Any reference must
be acknowledged
Primary Source
• Autobiographies
– An autobiography is when you write a
story or book about yourself.
• Example: Nelson Mandela wrote his
autobiography about events in his life
called “Long Walk to Freedom: The
Autobiography of Nelson Mandela.
This is a primary document because
he wrote his first hand experiences.
Primary Source
• Speeches are considered Primary
Sources.
▫ Examples of Speeches:
 Abraham Lincoln’s
“Gettysburg Address”
 Martin Luther King’s “I Have
a Dream”
 All of the President’s
Inauguration Speeches.
Primary Source
• Letters are considered primary
documents.
▫ Example: Soldiers during wars
wrote to their families about war
events they experienced. Those
letters are considered primary
sources.
▫ See example of Civil War
Letters
Secondary Source
• Biography
▫ Example: A biography is
when you write about
another person’s life.
Alice Fleming wrote a
biography on the life of
Martin Luther King Jr.
This is a secondary
document. It was written
about him after he died.
Primary or Secondary Sources?
• Newspaper and Magazine articles can be a
primary or secondary sources.
– If the article was written at the time
something happened, then it is a
primary source.
– Example: The articles written on
Barack Obama’s inauguration in 2009
are primary sources.
– However, if a reporter in 2009 wrote
about George Washington’s
inauguration using information written
by someone else (1789), that would be
a secondary source.
Secondary Source
• Think about it like this….
• If I tell you something, I am
the primary source. If you
tell someone else what I told
you, you are the secondary
source.
Secondary Source
• encyclopedias, history books (textbooks), etc.
are all secondary sources because they were
written “after” the these events occurred.
METHODS USED
TO COLLECT
PRIMARY SOURCE DATA
1. Interviews
2. Questionnaires
3. Survey
4. Experimentation
5. Case Study
6. Observation
Effective way
of gathering
information
INTERVIEW
Involves verbal
and non-verbal
communications
Can be conducted
face to face, by telephone,
online or through mail
The most common
data collection instrument
Survey
Questionnaire
Useful to collect
quantitative and qualitative
information
Should contain 3 elements:
1. Introduction – to explain the objectives
2. Instructions – must be clear, simple language & short
3. User-friendly – avoid difficult or ambiguous questions
2 Basic Types of survey
questions:
1. Open-ended Questions
– Free-response
(Text Open End)
– Fill-in relevant
information
2. Close-ended Questions
A closed-ended question is a
question format that limits
respondents with a list of
answer choices from which
they must choose to answer
the question. Commonly these
type of questions are in the
form of multiple choices .
Observe verbal &
non-verbal communication,
surrounding atmosphere,
culture & situation
Observations
Need to keep
particular records of
the observations
Can be done through discussions,
observations of habits, customs,
review of documentation,
experiments

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Business Research Method Data Collection

  • 2. SOURCES OF INFORMATION Primary Source •Data is collected by researcher himself •Data is gathered through questionnaire, interviews, observations etc. Secondary Source •Data collected, compiled or written by other researchers eg. books, journals, newspapers •Any reference must be acknowledged
  • 3.
  • 4. Primary Source • Autobiographies – An autobiography is when you write a story or book about yourself. • Example: Nelson Mandela wrote his autobiography about events in his life called “Long Walk to Freedom: The Autobiography of Nelson Mandela. This is a primary document because he wrote his first hand experiences.
  • 5. Primary Source • Speeches are considered Primary Sources. ▫ Examples of Speeches:  Abraham Lincoln’s “Gettysburg Address”  Martin Luther King’s “I Have a Dream”  All of the President’s Inauguration Speeches.
  • 6. Primary Source • Letters are considered primary documents. ▫ Example: Soldiers during wars wrote to their families about war events they experienced. Those letters are considered primary sources. ▫ See example of Civil War Letters
  • 7. Secondary Source • Biography ▫ Example: A biography is when you write about another person’s life. Alice Fleming wrote a biography on the life of Martin Luther King Jr. This is a secondary document. It was written about him after he died.
  • 8. Primary or Secondary Sources? • Newspaper and Magazine articles can be a primary or secondary sources. – If the article was written at the time something happened, then it is a primary source. – Example: The articles written on Barack Obama’s inauguration in 2009 are primary sources. – However, if a reporter in 2009 wrote about George Washington’s inauguration using information written by someone else (1789), that would be a secondary source.
  • 9. Secondary Source • Think about it like this…. • If I tell you something, I am the primary source. If you tell someone else what I told you, you are the secondary source.
  • 10. Secondary Source • encyclopedias, history books (textbooks), etc. are all secondary sources because they were written “after” the these events occurred.
  • 11. METHODS USED TO COLLECT PRIMARY SOURCE DATA 1. Interviews 2. Questionnaires 3. Survey 4. Experimentation 5. Case Study 6. Observation
  • 12. Effective way of gathering information INTERVIEW Involves verbal and non-verbal communications Can be conducted face to face, by telephone, online or through mail
  • 13. The most common data collection instrument Survey Questionnaire Useful to collect quantitative and qualitative information Should contain 3 elements: 1. Introduction – to explain the objectives 2. Instructions – must be clear, simple language & short 3. User-friendly – avoid difficult or ambiguous questions
  • 14. 2 Basic Types of survey questions: 1. Open-ended Questions – Free-response (Text Open End) – Fill-in relevant information 2. Close-ended Questions A closed-ended question is a question format that limits respondents with a list of answer choices from which they must choose to answer the question. Commonly these type of questions are in the form of multiple choices .
  • 15. Observe verbal & non-verbal communication, surrounding atmosphere, culture & situation Observations Need to keep particular records of the observations Can be done through discussions, observations of habits, customs, review of documentation, experiments