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MOTIVATION
BUSINESS MANAGEMENT 1.8
• Based on Latin word movere  to move
• An act of stimulating an individual for action  Top level management  Inspire and
stimulate
• Definition  Motivation means a process of stimulating people to action to accomplish desired
goals [William G Scott]
• Characteristics:
1. Continuous process
2. A psychological phenomenon
3. Dynamic
4. Based on needs
5. Related with individual
6. Goal oriented process
7. Complex process
8. Influenced by social and cultural norms
9. Positive or negative
TYPES OF NEEDS
• Primary needs
• Secondary needs
• General needs  Grey area
- Need for competence, curiosity, manipulation, effection
IMPORTANCE
1. Motives is restlessness, a lack, a yen, a force  reduce, remedy, alleviate, mitigate
2. Effective utilization of human resources
3. Make employees quality oriented
4. Maintains good human relations
5. Basis of good co-operation
6. Better image
7. Less absenteeism and turnover
8. Improvement of skill and knowledge
9. Induces workers to work
Motive Needs in individuals
Motivating  Activating needs and providing need satisfaction environment
Motivation  Engagement in work behaviour
MOTIVATION PROCESS
Need Deficiency
Selection of a course of action
Assessment of employee’s performance
Reward/Punishment
Need Fulfillment
CONSEQUENCES OF NON-FULFILMENT OF
NEED
• Flight
• Apathy
• Aggression
• Prepositions
• Merits
• Demerits
• Merits
• Demerits
Indices:
• Moderate risks
• Sudden feedback
• Accomplishment
• Pre occupation with
tasks
• Assumption
• Comparison
• Criticism
• 1981- Japanese management practice
• Soft management style
• Features:
1. Trust
2. Strong bond between organisations and
employees
3. Employee’s involvement
4. No formal Structure
5. Role of managers

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Observation Lab PowerPoint Assignment for TEM 431
 

Business management 1.8

  • 2. • Based on Latin word movere  to move • An act of stimulating an individual for action  Top level management  Inspire and stimulate • Definition  Motivation means a process of stimulating people to action to accomplish desired goals [William G Scott] • Characteristics: 1. Continuous process 2. A psychological phenomenon 3. Dynamic 4. Based on needs 5. Related with individual 6. Goal oriented process 7. Complex process 8. Influenced by social and cultural norms 9. Positive or negative
  • 3. TYPES OF NEEDS • Primary needs • Secondary needs • General needs  Grey area - Need for competence, curiosity, manipulation, effection
  • 4. IMPORTANCE 1. Motives is restlessness, a lack, a yen, a force  reduce, remedy, alleviate, mitigate 2. Effective utilization of human resources 3. Make employees quality oriented 4. Maintains good human relations 5. Basis of good co-operation 6. Better image 7. Less absenteeism and turnover 8. Improvement of skill and knowledge 9. Induces workers to work Motive Needs in individuals Motivating  Activating needs and providing need satisfaction environment Motivation  Engagement in work behaviour
  • 5. MOTIVATION PROCESS Need Deficiency Selection of a course of action Assessment of employee’s performance Reward/Punishment Need Fulfillment
  • 6. CONSEQUENCES OF NON-FULFILMENT OF NEED • Flight • Apathy • Aggression
  • 9. Indices: • Moderate risks • Sudden feedback • Accomplishment • Pre occupation with tasks
  • 11. • 1981- Japanese management practice • Soft management style • Features: 1. Trust 2. Strong bond between organisations and employees 3. Employee’s involvement 4. No formal Structure 5. Role of managers