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Business Information System on Zomato base
- 1. Sumit Gourav Mishra(UM15185) Yukti Agarwal (UM15186) Abhishek Tyagi (UM15187) Alok Nanda (UM15188) Amit Kumar (UM15189) GROUP- 1, Sec - D XIMB
- 2. Introduction What Zomato had? •Images of Restaurants and foods • Reviews of Restaurants • Ratings • Menu • Contact Information and Address Challenges faced? • Online food ordering facilities from competitors like Tiny Owl, FoodPanda and Swiggy • Online table booking in restaurants • Reviews and orders at the same place
- 3. 1. Zomato Base:Cloud based easy-to-use POS system as backend 2. Zomato Book: One stop solution for table management and reservation needs 3. Zomato Order: Quickest way to order food from the restaurants Zomato introduced
- 4. What you cando with Zomato Base
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- 6. Menu Management • Analyticaltools to provide food and beverage management with the decision support to improve profitability • Includes sophisticated menu generation and maintenance systems • Interfaced to the point of sale system for daily food cost reporting
- 7. Inventory Management • Providesfull cost distribution to the general ledger • Manages inventory departments and non-inventory cost centers • Fully integrated with the purchasing module, providing automatic update upon receipt. • Assists chefs and other end users with replenishment of storerooms or non- inventory kitchens • Includes wireless bar code functionality
- 8. Recipe Management • Automatescompliance with legislative, customer and organizational standards • Speeds up and reduces costs of bringing new products to market • Optimizes costs and engineers value formulations • Automatically formulate your recipes to a desired nutrition and ingredient list • Search and report on your entire catalogue • Recipe costs are updated daily based upon receipt of the ingredient items.
- 9. Customer Relationship Management(CRM) • Helps to develop its practices, strategies and technologies. • Manages and analyses customer interactions and data throughout the customer lifecycle. • Improves business relationships with customers.
- 10. Real-time Analytics • Analysesales data to track your restaurants performance and identify actionable insights • Helps in monitoring consumer buying behaviour • Helps prioritize restaurants based on users performance • All these is done with the help of Data Mining in Knowledge Discovery Process. • Applying Page-Rank Algorithm for user prioritization
- 11. Framework Query Parser Query Processing FrontEnd Zomato App Ontologies: Restaurants Locations Food Search Engine Keying Indexing & Hashing DatabaseMetadata
- 12. Electronic Receipt • Reducesyour carbon footprints by sending customers digital receipts via E-mail and SMSs • After Zomato started taking online orders, there was a dire need of Online receipt generation system.
- 13. Offline Transaction • Keepstransactions going even when your internet connection is down • Avoid technical glitches in real- time processing • Also accepts Cash-on-Delivery
- 14. Online Payments • Makespayments a breeze with the seamless payment gateway integration • Introduces online payments system for ordering food • Ties up with Paytm Wallet, facilitates Credit/Debit card and Net banking.
- 15. . INPUT . PROCESSING . OUTPUT • Customer Demographicdata • Customer food preference • Historical Transactional data • Real time data feeds • Profile data • Hotel Preference • Zomato Base • Zomato Book • Zomato Order • Churn Prediction • Loyalty Program • Win Back Modelling • New subscribers churn prediction • Customer Lifetime Value • Predict preferences • Recommend options • Seasonal Trend Zomato Analytics System
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