SlideShare a Scribd company logo
A Study On The Use Of Data Analytics To Improve Business By
Zomato Food Chain
By
Aditya Ramachandra Hegde (RVCE20MPD028)
RV College of Engineering®
Subject: Business Analytics [18CS2G01]
INTRODUCTION
 Zomato is a fastest growing online food ordering company.
It was established in 2008 and renamed in 2010
The company was India’s first foodtech unicorn .
Zomato has been a big success during the recent pandemic.
Main motto of the company is to abolish hunger and deliver the food
faster and safer every time.
MAJOR SERVICES OF ZOMATO
 Restaurant Search & Discovery
 Restaurant Ratings & Reviews
 Online Order
 Food Delivery Pick Up
 Ordering Take away
 Table Reservations
 Ingredients supply to restaurants
BUSINESS MODEL OF ZOMATO
Zomato follows a simple business model.
 While starting afresh in the new city, some number of people is
assigned in each city to collect data about the restaurants and clubs
around the city.
There is a centralized team based out of NCR which processes and
crosschecks the data to confirm the validity.
The data is then processed to be put up on the website.
There is a separate team for advertising, which sells the website to
the restaurant owners and attracts them to advertise with Zomato.
95% of the revenues are earned from advertisements from the local
restaurants, while the rest can be attributed to event ticketing and
restaurant booking.
DATA COLLECTION FROM ZOMATO
If we consider Bangalore, it has more than 12000 restaurants, serving
different dishes from all over the world. New restaurants opening each and
everyday.
So collection of their data and using them to provide the service even
better plays a major and important role in the growth of any of the
business.
In case of Zomato it’s a very hard process as new restaurants are added
every time and they need to face very serious competition from the
restaurants which are which are very well set and already have the good
amount of customers.
Usually Zomato collects a good amount money in order to advertise and
put them on the front of it a app or website.
For example: when we open a Zomato app we usually see most of the
times an option of dominos or pizza hut which are famous food chains and
they pay well to Zomato to be in the top.
Due to these reasons Zomato has a serious problem of saving restaurants
which are not as big as these so as to have the restaurants not backing off
from the service of online orders.
DIFFERENT WAYS OF DATA COLLECTION IN
ZOMATO
• Mobile app and website
• Location
• Search history
• Previous orders
• Recently visited place
• Recently ordered particular
food
• Depends on food preferences
• Third party apps
HOW DATA INTERPRETATION TAKES
PLACE ON USERS APP OR WEBSITE?
• Address : This contains the address of the restaurant in surrounding.
• Name : This contains the name of the restaurant.
• Online order : Whether online ordering is available in the restaurant
or not.
• Rate : Contains the overall rating of the restaurant out of 5.
• Votes : Contains the total number of upvotes for the restaurant.
• Restaurant type : Veg/Nonveg
• Dish liked : Dishes people liked most in the restaurant
• Menu item : Contains a list of menus available in the
restaurant
• Listed in(type) : Type of meal, may be something like
DATAANALYTICS TOOLS BY ZOMATO
• Google analytics
• Excel
(a)analysing the large data sets and creating dashboards to influence business
strategy
(b)To design and report the revenue tracking and accessing the sales flow
• Zomato had acquired Delhi-based startup Maple Graph that built
MaplePOS, a cloud-based point of sale product for restaurants. It had
renamed the MaplePOS product to 'Zomato Base'. Zomato Base
helps in managing restaurant operations from a single platform.
• The Zomato uses excel to clean data and Tableau to analyze the data.
ZOMATO BASE
• Menu Management
• Inventory Management
• Recipe Management
• Customer Relationship Management
• Data Analytics
• Electronic Receipts
• Offline Transaction Support
• Payment Gateway Integration
• feature that will change the way restaurants go about their business
TABLEAU
• Tableau Desktop
• Tableau Server
• Tableau Online
• Tableau Prep Builder (Released in 2018)
• Tableau Vizable (Consumer data visualization
mobile app released in 2015)
• Tableau Public
• Tableau Reader
• Tableau Mobile
• Tableau CRM
Usage by Zomato
• Sales patterns
• Restaurant trends
• Potential improvement areas in operational
efficiency
• creating dashboards to influence business
strategy & implementation
CONCLUSION
Zomato’s offering the list of all restaurants, the type of food (menu),
detailed analysis of restaurants, working hours, location of the eatery,
and most importantly, the reviews from other users which are mostly
from the datasets collected all users.
The business model is simple and is based on hyperlocal advertising
on its website and mobile apps that also takes in to account user
preferences.
This website has a visitor base of over 7.5 million users every month
across 22 countries, so we can imagine the kind of data is generated
and amount of resources need to be considered in the process to keep
the customer intact with the business.
• It has become a highly targeted platform for restaurant owners to
market their products to customers who are looking for meal options
and this forms the key revenue generator for Zomato.
Business analytics in Zomato food chain

More Related Content

What's hot

Zomato presentation
Zomato presentationZomato presentation
Zomato presentation
Nilesh Chugh
 
Zomato - SEO and Search Marketing
Zomato  - SEO and Search MarketingZomato  - SEO and Search Marketing
Zomato - SEO and Search Marketing
Ittira Joseph
 
Zomato: An Overview of its Globalization Strategies
Zomato: An Overview of its Globalization StrategiesZomato: An Overview of its Globalization Strategies
Zomato: An Overview of its Globalization Strategies
Kashyap Shah
 
Zomato presentation
Zomato presentationZomato presentation
Zomato presentation
Shaneel Patodi
 
Zomato
ZomatoZomato
Zomato
Radhu Ritin
 
Zomato revenue analysis
Zomato revenue analysisZomato revenue analysis
Zomato revenue analysis
ICFAI Business School
 
Zomato
ZomatoZomato
Zomato
AmarSawant12
 
Zomato: Transforming the Global Restaurant Business
Zomato: Transforming the Global Restaurant BusinessZomato: Transforming the Global Restaurant Business
Zomato: Transforming the Global Restaurant Business
Jeffrey Funk Business Models
 
Zomato startup of india by sneha arora
Zomato startup of india by sneha aroraZomato startup of india by sneha arora
Zomato startup of india by sneha arora
SnehaArora26
 
Zomato
ZomatoZomato
Swiggy Marketing strategy
Swiggy Marketing strategySwiggy Marketing strategy
Swiggy Marketing strategy
Samrat Motilal
 
Analysis on Zomato
Analysis on ZomatoAnalysis on Zomato
Analysis on Zomato
Adarsh NJ
 
Supply chain management
Supply chain managementSupply chain management
Supply chain management
joyabrata guha
 
Swiggy
SwiggySwiggy
Zomato UX redesign project
Zomato UX redesign projectZomato UX redesign project
Zomato UX redesign project
Harshita Sajjanhar
 
All about Zomato
All about ZomatoAll about Zomato
All about Zomato
Sachin Kumar
 
PPT Zomato Case Study.pptx
PPT Zomato Case Study.pptxPPT Zomato Case Study.pptx
PPT Zomato Case Study.pptx
ArpitaSrivastava57
 
Swiggy presentation
Swiggy presentationSwiggy presentation
Swiggy presentation
Avinashkumar1627
 
Financial Turnaround Of ZOMATO
Financial Turnaround Of ZOMATOFinancial Turnaround Of ZOMATO
Financial Turnaround Of ZOMATO
Jayantika Sarwal
 
Swiggy Business Models
Swiggy Business ModelsSwiggy Business Models
Swiggy Business Models
Harinisrinivasamoort1
 

What's hot (20)

Zomato presentation
Zomato presentationZomato presentation
Zomato presentation
 
Zomato - SEO and Search Marketing
Zomato  - SEO and Search MarketingZomato  - SEO and Search Marketing
Zomato - SEO and Search Marketing
 
Zomato: An Overview of its Globalization Strategies
Zomato: An Overview of its Globalization StrategiesZomato: An Overview of its Globalization Strategies
Zomato: An Overview of its Globalization Strategies
 
Zomato presentation
Zomato presentationZomato presentation
Zomato presentation
 
Zomato
ZomatoZomato
Zomato
 
Zomato revenue analysis
Zomato revenue analysisZomato revenue analysis
Zomato revenue analysis
 
Zomato
ZomatoZomato
Zomato
 
Zomato: Transforming the Global Restaurant Business
Zomato: Transforming the Global Restaurant BusinessZomato: Transforming the Global Restaurant Business
Zomato: Transforming the Global Restaurant Business
 
Zomato startup of india by sneha arora
Zomato startup of india by sneha aroraZomato startup of india by sneha arora
Zomato startup of india by sneha arora
 
Zomato
ZomatoZomato
Zomato
 
Swiggy Marketing strategy
Swiggy Marketing strategySwiggy Marketing strategy
Swiggy Marketing strategy
 
Analysis on Zomato
Analysis on ZomatoAnalysis on Zomato
Analysis on Zomato
 
Supply chain management
Supply chain managementSupply chain management
Supply chain management
 
Swiggy
SwiggySwiggy
Swiggy
 
Zomato UX redesign project
Zomato UX redesign projectZomato UX redesign project
Zomato UX redesign project
 
All about Zomato
All about ZomatoAll about Zomato
All about Zomato
 
PPT Zomato Case Study.pptx
PPT Zomato Case Study.pptxPPT Zomato Case Study.pptx
PPT Zomato Case Study.pptx
 
Swiggy presentation
Swiggy presentationSwiggy presentation
Swiggy presentation
 
Financial Turnaround Of ZOMATO
Financial Turnaround Of ZOMATOFinancial Turnaround Of ZOMATO
Financial Turnaround Of ZOMATO
 
Swiggy Business Models
Swiggy Business ModelsSwiggy Business Models
Swiggy Business Models
 

Similar to Business analytics in Zomato food chain

Market Research: Personal Selling for Online Food Business
Market Research: Personal Selling for Online Food BusinessMarket Research: Personal Selling for Online Food Business
Market Research: Personal Selling for Online Food Business
Prinson Rodrigues
 
Case Study on ZOMATO.pptx
Case Study on  ZOMATO.pptxCase Study on  ZOMATO.pptx
Case Study on ZOMATO.pptx
Diksha Vashisht
 
How to build an app like Zomato
How to build an app like ZomatoHow to build an app like Zomato
How to build an app like Zomato
EngineerBabu
 
Eatby Pitch Deck: It’s always good to know your guests’ tastes
Eatby Pitch Deck: It’s always good to know your guests’ tastesEatby Pitch Deck: It’s always good to know your guests’ tastes
Eatby Pitch Deck: It’s always good to know your guests’ tastes
Jp Mohanty
 
Zomato Business Model.pdf
Zomato Business Model.pdfZomato Business Model.pdf
Zomato Business Model.pdf
DHANUSHBRA2031241010
 
How to Start an Online Food Delivery Business? – Business Model & Feature Ins...
How to Start an Online Food Delivery Business? – Business Model & Feature Ins...How to Start an Online Food Delivery Business? – Business Model & Feature Ins...
How to Start an Online Food Delivery Business? – Business Model & Feature Ins...
YoYumm
 
How to build a food delivery app like zomato
How to build a food delivery app like zomato How to build a food delivery app like zomato
How to build a food delivery app like zomato
OnGraph Technologies Pvt. Ltd.
 
Foodgasm | Android App Marketing Plan | Final Project
Foodgasm | Android App Marketing Plan | Final ProjectFoodgasm | Android App Marketing Plan | Final Project
Foodgasm | Android App Marketing Plan | Final Project
Manal Shah
 
ilovepdf_merged (1) (1).pdf
ilovepdf_merged (1) (1).pdfilovepdf_merged (1) (1).pdf
ilovepdf_merged (1) (1).pdf
uttammishra40
 
Study of selection and recruitment process of Zomato
Study of selection and recruitment process of ZomatoStudy of selection and recruitment process of Zomato
Study of selection and recruitment process of Zomato
SahilJain352
 
A Detailed Analysis of Food Delivery Aggregator Data (1).pdf
A Detailed Analysis of Food Delivery Aggregator Data (1).pdfA Detailed Analysis of Food Delivery Aggregator Data (1).pdf
A Detailed Analysis of Food Delivery Aggregator Data (1).pdf
jacklutz2
 
A Detailed Analysis of Food Delivery Aggregator Data.pdf
A Detailed Analysis of Food Delivery Aggregator Data.pdfA Detailed Analysis of Food Delivery Aggregator Data.pdf
A Detailed Analysis of Food Delivery Aggregator Data.pdf
jacklutz2
 
An indian start up globally acclaimed
An indian start up globally acclaimedAn indian start up globally acclaimed
An indian start up globally acclaimed
Susmita Patra
 
Marketing Stratego of Zomato
Marketing Stratego of ZomatoMarketing Stratego of Zomato
Marketing Stratego of Zomato
kanikaagarwal64
 
ilovepdf_merged (1).pdf
ilovepdf_merged (1).pdfilovepdf_merged (1).pdf
ilovepdf_merged (1).pdf
uttammishra40
 
PD PPT
PD PPTPD PPT
A case study on ZOMATO distribution channel .pptx
A case study on ZOMATO distribution channel .pptxA case study on ZOMATO distribution channel .pptx
A case study on ZOMATO distribution channel .pptx
rajput159m
 
The Ultimate On-demand Food Delivery App Development Guide To Follow.pdf
The Ultimate On-demand Food Delivery App Development Guide To Follow.pdfThe Ultimate On-demand Food Delivery App Development Guide To Follow.pdf
The Ultimate On-demand Food Delivery App Development Guide To Follow.pdf
MoonTechnolabsPvtLtd
 
Every Type of Restaurant Software that the Best Restaurants Use
Every Type of Restaurant Software that the Best Restaurants UseEvery Type of Restaurant Software that the Best Restaurants Use
Every Type of Restaurant Software that the Best Restaurants Use
Limetray - Restaurants Guide A-Z
 
Petpooja billing software ppt
Petpooja billing software pptPetpooja billing software ppt
Petpooja billing software ppt
reliance
 

Similar to Business analytics in Zomato food chain (20)

Market Research: Personal Selling for Online Food Business
Market Research: Personal Selling for Online Food BusinessMarket Research: Personal Selling for Online Food Business
Market Research: Personal Selling for Online Food Business
 
Case Study on ZOMATO.pptx
Case Study on  ZOMATO.pptxCase Study on  ZOMATO.pptx
Case Study on ZOMATO.pptx
 
How to build an app like Zomato
How to build an app like ZomatoHow to build an app like Zomato
How to build an app like Zomato
 
Eatby Pitch Deck: It’s always good to know your guests’ tastes
Eatby Pitch Deck: It’s always good to know your guests’ tastesEatby Pitch Deck: It’s always good to know your guests’ tastes
Eatby Pitch Deck: It’s always good to know your guests’ tastes
 
Zomato Business Model.pdf
Zomato Business Model.pdfZomato Business Model.pdf
Zomato Business Model.pdf
 
How to Start an Online Food Delivery Business? – Business Model & Feature Ins...
How to Start an Online Food Delivery Business? – Business Model & Feature Ins...How to Start an Online Food Delivery Business? – Business Model & Feature Ins...
How to Start an Online Food Delivery Business? – Business Model & Feature Ins...
 
How to build a food delivery app like zomato
How to build a food delivery app like zomato How to build a food delivery app like zomato
How to build a food delivery app like zomato
 
Foodgasm | Android App Marketing Plan | Final Project
Foodgasm | Android App Marketing Plan | Final ProjectFoodgasm | Android App Marketing Plan | Final Project
Foodgasm | Android App Marketing Plan | Final Project
 
ilovepdf_merged (1) (1).pdf
ilovepdf_merged (1) (1).pdfilovepdf_merged (1) (1).pdf
ilovepdf_merged (1) (1).pdf
 
Study of selection and recruitment process of Zomato
Study of selection and recruitment process of ZomatoStudy of selection and recruitment process of Zomato
Study of selection and recruitment process of Zomato
 
A Detailed Analysis of Food Delivery Aggregator Data (1).pdf
A Detailed Analysis of Food Delivery Aggregator Data (1).pdfA Detailed Analysis of Food Delivery Aggregator Data (1).pdf
A Detailed Analysis of Food Delivery Aggregator Data (1).pdf
 
A Detailed Analysis of Food Delivery Aggregator Data.pdf
A Detailed Analysis of Food Delivery Aggregator Data.pdfA Detailed Analysis of Food Delivery Aggregator Data.pdf
A Detailed Analysis of Food Delivery Aggregator Data.pdf
 
An indian start up globally acclaimed
An indian start up globally acclaimedAn indian start up globally acclaimed
An indian start up globally acclaimed
 
Marketing Stratego of Zomato
Marketing Stratego of ZomatoMarketing Stratego of Zomato
Marketing Stratego of Zomato
 
ilovepdf_merged (1).pdf
ilovepdf_merged (1).pdfilovepdf_merged (1).pdf
ilovepdf_merged (1).pdf
 
PD PPT
PD PPTPD PPT
PD PPT
 
A case study on ZOMATO distribution channel .pptx
A case study on ZOMATO distribution channel .pptxA case study on ZOMATO distribution channel .pptx
A case study on ZOMATO distribution channel .pptx
 
The Ultimate On-demand Food Delivery App Development Guide To Follow.pdf
The Ultimate On-demand Food Delivery App Development Guide To Follow.pdfThe Ultimate On-demand Food Delivery App Development Guide To Follow.pdf
The Ultimate On-demand Food Delivery App Development Guide To Follow.pdf
 
Every Type of Restaurant Software that the Best Restaurants Use
Every Type of Restaurant Software that the Best Restaurants UseEvery Type of Restaurant Software that the Best Restaurants Use
Every Type of Restaurant Software that the Best Restaurants Use
 
Petpooja billing software ppt
Petpooja billing software pptPetpooja billing software ppt
Petpooja billing software ppt
 

Recently uploaded

Opendatabay - Open Data Marketplace.pptx
Opendatabay - Open Data Marketplace.pptxOpendatabay - Open Data Marketplace.pptx
Opendatabay - Open Data Marketplace.pptx
Opendatabay
 
一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单
一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单
一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单
ewymefz
 
原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样
原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样
原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样
u86oixdj
 
社内勉強会資料_LLM Agents                              .
社内勉強会資料_LLM Agents                              .社内勉強会資料_LLM Agents                              .
社内勉強会資料_LLM Agents                              .
NABLAS株式会社
 
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
ewymefz
 
1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx
1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx
1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx
Tiktokethiodaily
 
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...
Subhajit Sahu
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP
 
The affect of service quality and online reviews on customer loyalty in the E...
The affect of service quality and online reviews on customer loyalty in the E...The affect of service quality and online reviews on customer loyalty in the E...
The affect of service quality and online reviews on customer loyalty in the E...
jerlynmaetalle
 
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
AbhimanyuSinha9
 
Machine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptxMachine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptx
balafet
 
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
NABLAS株式会社
 
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
slg6lamcq
 
Q1’2024 Update: MYCI’s Leap Year Rebound
Q1’2024 Update: MYCI’s Leap Year ReboundQ1’2024 Update: MYCI’s Leap Year Rebound
Q1’2024 Update: MYCI’s Leap Year Rebound
Oppotus
 
SOCRadar Germany 2024 Threat Landscape Report
SOCRadar Germany 2024 Threat Landscape ReportSOCRadar Germany 2024 Threat Landscape Report
SOCRadar Germany 2024 Threat Landscape Report
SOCRadar
 
一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单
一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单
一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单
nscud
 
一比一原版(QU毕业证)皇后大学毕业证成绩单
一比一原版(QU毕业证)皇后大学毕业证成绩单一比一原版(QU毕业证)皇后大学毕业证成绩单
一比一原版(QU毕业证)皇后大学毕业证成绩单
enxupq
 
FP Growth Algorithm and its Applications
FP Growth Algorithm and its ApplicationsFP Growth Algorithm and its Applications
FP Growth Algorithm and its Applications
MaleehaSheikh2
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP
 
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Subhajit Sahu
 

Recently uploaded (20)

Opendatabay - Open Data Marketplace.pptx
Opendatabay - Open Data Marketplace.pptxOpendatabay - Open Data Marketplace.pptx
Opendatabay - Open Data Marketplace.pptx
 
一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单
一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单
一比一原版(IIT毕业证)伊利诺伊理工大学毕业证成绩单
 
原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样
原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样
原版制作(Deakin毕业证书)迪肯大学毕业证学位证一模一样
 
社内勉強会資料_LLM Agents                              .
社内勉強会資料_LLM Agents                              .社内勉強会資料_LLM Agents                              .
社内勉強会資料_LLM Agents                              .
 
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
一比一原版(UPenn毕业证)宾夕法尼亚大学毕业证成绩单
 
1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx
1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx
1.Seydhcuxhxyxhccuuxuxyxyxmisolids 2019.pptx
 
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
 
The affect of service quality and online reviews on customer loyalty in the E...
The affect of service quality and online reviews on customer loyalty in the E...The affect of service quality and online reviews on customer loyalty in the E...
The affect of service quality and online reviews on customer loyalty in the E...
 
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...Best best suvichar in gujarati english meaning of this sentence as Silk road ...
Best best suvichar in gujarati english meaning of this sentence as Silk road ...
 
Machine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptxMachine learning and optimization techniques for electrical drives.pptx
Machine learning and optimization techniques for electrical drives.pptx
 
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
【社内勉強会資料_Octo: An Open-Source Generalist Robot Policy】
 
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
一比一原版(UniSA毕业证书)南澳大学毕业证如何办理
 
Q1’2024 Update: MYCI’s Leap Year Rebound
Q1’2024 Update: MYCI’s Leap Year ReboundQ1’2024 Update: MYCI’s Leap Year Rebound
Q1’2024 Update: MYCI’s Leap Year Rebound
 
SOCRadar Germany 2024 Threat Landscape Report
SOCRadar Germany 2024 Threat Landscape ReportSOCRadar Germany 2024 Threat Landscape Report
SOCRadar Germany 2024 Threat Landscape Report
 
一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单
一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单
一比一原版(CBU毕业证)不列颠海角大学毕业证成绩单
 
一比一原版(QU毕业证)皇后大学毕业证成绩单
一比一原版(QU毕业证)皇后大学毕业证成绩单一比一原版(QU毕业证)皇后大学毕业证成绩单
一比一原版(QU毕业证)皇后大学毕业证成绩单
 
FP Growth Algorithm and its Applications
FP Growth Algorithm and its ApplicationsFP Growth Algorithm and its Applications
FP Growth Algorithm and its Applications
 
Criminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdfCriminal IP - Threat Hunting Webinar.pdf
Criminal IP - Threat Hunting Webinar.pdf
 
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
Algorithmic optimizations for Dynamic Levelwise PageRank (from STICD) : SHORT...
 

Business analytics in Zomato food chain

  • 1. A Study On The Use Of Data Analytics To Improve Business By Zomato Food Chain By Aditya Ramachandra Hegde (RVCE20MPD028) RV College of Engineering® Subject: Business Analytics [18CS2G01]
  • 2.
  • 3. INTRODUCTION  Zomato is a fastest growing online food ordering company. It was established in 2008 and renamed in 2010 The company was India’s first foodtech unicorn . Zomato has been a big success during the recent pandemic. Main motto of the company is to abolish hunger and deliver the food faster and safer every time.
  • 4. MAJOR SERVICES OF ZOMATO  Restaurant Search & Discovery  Restaurant Ratings & Reviews  Online Order  Food Delivery Pick Up  Ordering Take away  Table Reservations  Ingredients supply to restaurants
  • 5. BUSINESS MODEL OF ZOMATO Zomato follows a simple business model.  While starting afresh in the new city, some number of people is assigned in each city to collect data about the restaurants and clubs around the city. There is a centralized team based out of NCR which processes and crosschecks the data to confirm the validity. The data is then processed to be put up on the website.
  • 6. There is a separate team for advertising, which sells the website to the restaurant owners and attracts them to advertise with Zomato. 95% of the revenues are earned from advertisements from the local restaurants, while the rest can be attributed to event ticketing and restaurant booking.
  • 7. DATA COLLECTION FROM ZOMATO If we consider Bangalore, it has more than 12000 restaurants, serving different dishes from all over the world. New restaurants opening each and everyday. So collection of their data and using them to provide the service even better plays a major and important role in the growth of any of the business. In case of Zomato it’s a very hard process as new restaurants are added every time and they need to face very serious competition from the restaurants which are which are very well set and already have the good amount of customers.
  • 8. Usually Zomato collects a good amount money in order to advertise and put them on the front of it a app or website. For example: when we open a Zomato app we usually see most of the times an option of dominos or pizza hut which are famous food chains and they pay well to Zomato to be in the top. Due to these reasons Zomato has a serious problem of saving restaurants which are not as big as these so as to have the restaurants not backing off from the service of online orders.
  • 9. DIFFERENT WAYS OF DATA COLLECTION IN ZOMATO • Mobile app and website • Location • Search history • Previous orders • Recently visited place • Recently ordered particular food • Depends on food preferences • Third party apps
  • 10. HOW DATA INTERPRETATION TAKES PLACE ON USERS APP OR WEBSITE? • Address : This contains the address of the restaurant in surrounding. • Name : This contains the name of the restaurant. • Online order : Whether online ordering is available in the restaurant or not. • Rate : Contains the overall rating of the restaurant out of 5. • Votes : Contains the total number of upvotes for the restaurant.
  • 11. • Restaurant type : Veg/Nonveg • Dish liked : Dishes people liked most in the restaurant • Menu item : Contains a list of menus available in the restaurant • Listed in(type) : Type of meal, may be something like
  • 12. DATAANALYTICS TOOLS BY ZOMATO • Google analytics • Excel (a)analysing the large data sets and creating dashboards to influence business strategy (b)To design and report the revenue tracking and accessing the sales flow
  • 13. • Zomato had acquired Delhi-based startup Maple Graph that built MaplePOS, a cloud-based point of sale product for restaurants. It had renamed the MaplePOS product to 'Zomato Base'. Zomato Base helps in managing restaurant operations from a single platform. • The Zomato uses excel to clean data and Tableau to analyze the data.
  • 14. ZOMATO BASE • Menu Management • Inventory Management • Recipe Management • Customer Relationship Management • Data Analytics • Electronic Receipts • Offline Transaction Support • Payment Gateway Integration • feature that will change the way restaurants go about their business
  • 15. TABLEAU • Tableau Desktop • Tableau Server • Tableau Online • Tableau Prep Builder (Released in 2018) • Tableau Vizable (Consumer data visualization mobile app released in 2015) • Tableau Public • Tableau Reader • Tableau Mobile • Tableau CRM Usage by Zomato • Sales patterns • Restaurant trends • Potential improvement areas in operational efficiency • creating dashboards to influence business strategy & implementation
  • 16. CONCLUSION Zomato’s offering the list of all restaurants, the type of food (menu), detailed analysis of restaurants, working hours, location of the eatery, and most importantly, the reviews from other users which are mostly from the datasets collected all users. The business model is simple and is based on hyperlocal advertising on its website and mobile apps that also takes in to account user preferences. This website has a visitor base of over 7.5 million users every month across 22 countries, so we can imagine the kind of data is generated and amount of resources need to be considered in the process to keep the customer intact with the business.
  • 17. • It has become a highly targeted platform for restaurant owners to market their products to customers who are looking for meal options and this forms the key revenue generator for Zomato.