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Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Go-Go-Gadget Business
Development
New Media Manitoba
February 11, 2014
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Who is this guy?
• Began career as an agent
in 1998
• Business Development for
15 years
• Second start up
• Negotiated and executed
countless agreements
• Lectured globally
• Published in multiple
industry business books

I’m Batman… ssshhh
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Tonight's Agenda
• Why constant business development is important
• What goes into a good business development
strategy
• Introduction to some of the most popular tools to
help you
• How to best use these tools in your daily work
flow
• Best practices for using these tools
before, during, and after a conference
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Why is Ongoing Business Development
Important?
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

What is Your Weakness?
•
•
•
•
•

PR and Messaging
Prospecting
Follow up
Proposals
Project
Management
• Team Management
• Getting Paid
• Getting Endorsed
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Messaging and PR
Crafting your pitch
Sell yourself and your experience
“I’ve worked with global licenses for over fifteen years.”

What’s the goal?
“We want to put great IPs and brands in the hands of great teams.”

Identify a pain point and back it up with data
“Because with 20,000 new apps launching each month discoverability is a
huge issue and licensing can be intimidating.”

Fix it
“So we work with brands to find them great development partners, help
developers and publishers gain access to these licenses while building winwin co-marketing strategies, and show consumers that licensed games can
be original and don't have to suck.”
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Marketing and Pr
Tweaking the Pitch
"I've spent the last eight years of my career hunting
down and landing work-for-hire jobs around the
world. We want to help you grow and stabilize by
putting those opportunities in your hand. We know it
is time consuming to find the right people and build
the relationships needed to receive these RFPs; we
can put over 60 years of
experience, relationships, and guidance to work for
you for less than the cost of a junior biz dev
professional."
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Messaging and PR
Establish yourself as an expert
•
•
•
•
•
•

Industry-related articles
Blog
Whitepapers
Speaking
Social Media
Newsletters
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Messaging and PR
General Tips
• Take a success and add your own twist
• Never forget to K.I.S.S.
• Don’t get bogged down in detail at this
point; get a paying client
first
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Prospecting
Finding and qualifying your targets
•
•
•
•
•
•

Industry Guides
Virtual Assistants
Newsletters
Web News
Mailing Lists
Grunt Work

Look around you!
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Follow Up
Don't be "That guy (or girl)"
•
•
•
•
•
•

Show you are serious about working together
Show you care and understand their pain point
Stay top of mind
Answer questions before they are asked
Move the deal forward
Build the relationship
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Proposals
Blah, blah, blah, you said how much?!?
1.Show you understand the
problem.
2.How will you solve it?
3.What will you deliver?
4.What will you charge?
5.Tell them why you are
awesome.
6.Save it and use it as a
template.
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Project Management
Because no one comes back for crappy service
•
•
•
•
•

Have the right people on the right job
Understand at a glance what is going on
Preemptive strikes on future problems
Make sure nothing falls through the cracks
Get the job done like you said you would
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Getting Paid
This part is kinda important
• Tie payments to milestones or dates
• Give the client the info they need to pay you
• Forecast your revenue
• Track your payment status
• Understand your expenses
• Pay your contractors
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Getting Endorsed
It's OK to occasionally brag about your work
• Did you deliver what you promised?
• Did the client see the value in what you did?
• You may have to show your work.
• Ask, “What's the worst that can happen?”
• Get the endorsement out there.
• Ask for referrals!
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Getting the Right Tools for the Job
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

LinkedIN
What is it?
Social network for business leaders
Practical uses:
• Job hunting
• Recruiting
• PR and messaging
• Research and qualification
• Endorsements
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Google Apps
What is it?
Suite of cloud based tools for everything from
email to documents to conferencing
Practical uses:
• Easy, cheap solution for a small business
• Collaboration and version control
• Office phone
• Cloud storage
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Cloud Storage Solutions
What is it?
Keep everything handy and make sure it
is never lost (e.g., Box, Dropbox, Copy)
Practical uses:
• Always have access to what you need
• Extend that access (or parts of it) to your
team
• Back up important files "securely"
• Share presentations, sales material, and
information with prospects and clients
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Skype
What is it?
Communications application covering instant
messages and various phone solutions
Practical uses:
• Office phone wherever you are
• Using your headline to promote a service
• Quickly check in on clients and team members
• Building a better team through communication
• Maximizing time and potential on conference
calls
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Customer Relationship Managers
What is it?
The lifeblood of your business development process
Practical uses:
• Contact information and organizational structure
• Organize your contact list
• Have the history of a relationship at a glance
• Schedule calls and meetings
• Organize sales plans and pipelines
• Track deals you won or lost and understand why
• Capture incoming leads
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Customer Relationship Managers
Which one is right for you?
•
•
•
•
•

Understand what you need and define a budget
Research features and integration possibilities
Don't pay for seats or features you will never use
Ask your friends and see what others use
Don’t be afraid to experiment: .CSV is your friend
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Customer Relationship Managers
Where do I start?
•
•
•
•
•
•

Spreadsheets
Salesforce
Zoho
Sugar
Nutshell
Contactually
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Evernote
What is it?
A sometimes intimidating suite of tools with a
wide variety of uses. TLDR: save stuff and
share it
Practical uses:
• Clip and save ideas for your messaging and PR
• Organize and prioritize prospect lists
• Share ideas and best practices
• Expense reports (Expensify)
• Conference management (Hello)
• Brainstorming (Mind Meister)
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Specialized Options
Moving from the strategic to the tactical
Asana – Task-based project management
Pocket - Brain dump depository for web articles
Contactually - Daily reminders and outreach programs
Hootsuite - Schedule and monitor your social media
Convertii – PDF to Word Converter
Buffer – Social Media Manager
FreshBooks / Quicken - Bookkeeping for the rest of us
Tripit - Organize your travel
Lanyard - Discover new conferences and opportunities
Mail Chimp - Email campaigns with tracking
Zappier – Web App connector / automator
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Using These Tools to Prep
• Research the conference, understand the size
and who will be attending
• Know where you are going and what you are
doing (i.e., Establish your goals early)
• Maximize each trip by seeking secondary
opportunities (e.g., use EventBrite)
• Research the companies and individuals you are
meeting
• Send confirmation emails
(When, Where, Pictures, Mobile #)
• Include contact information on your calendar
and print it out
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

At the Conference
Acquire information!
•
•
•
•
•
•

•
•
•

Network!
Hand out your cards (you'll get them in return)
Pick up guides, magazines, etc.
Pay attention to where the good parties are
Prioritize new contacts and relationships over
education
Reach out for meetings on the ground (text and
tweet)
Use your cloud calendar to move and arrange
meetings on the fly
Maximize your time but know your limits
Be agile
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

After the Conference
Week one:
1.Input all your cards into LinkedIN and your CRM
2.Extend invitations to all parties on LinkedIN
3.Update your CRM with the new information
4.Immediately follow up on all hot prospects

Week two:
1. Follow up with all remaining contacts from the show
2. Move forward on any action items from meetings
3. Input all data or knowledge from the show for future
reference
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

General Conference Tips
• Have the right people in the meetings and
don’t book a meeting just for “meeting’s
sake.”
• Identify your top targets using the tools we
discussed and reach out to them in that order
for meetings.
• Print a physical copy of your schedule and jot
down objectives to help you remember.
• Stay sober(ish).
• Don’t book meetings in general areas; include
addresses.
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

General Conference Tips
• Select quieter, low-traffic areas to meet.
• Introduce people with facts about one
another.
• Respect your budget; if you don’t need a
pass, don’t buy one.
• Tailor your strategy to the size and format of
the conference.
• Use these opportunities to build relationships
not just make contacts.
Our Experience is Your Competitive Advantage
Contact to Contract and Beyond

Questions?

Jay Powell
Powell Group Consulting
919.809.7441
Jay@PowellGroupConsulting.com

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Business Development Tool Kit Presentation for New Media Manitoba

  • 1. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Go-Go-Gadget Business Development New Media Manitoba February 11, 2014
  • 2. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Who is this guy? • Began career as an agent in 1998 • Business Development for 15 years • Second start up • Negotiated and executed countless agreements • Lectured globally • Published in multiple industry business books I’m Batman… ssshhh
  • 3. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Tonight's Agenda • Why constant business development is important • What goes into a good business development strategy • Introduction to some of the most popular tools to help you • How to best use these tools in your daily work flow • Best practices for using these tools before, during, and after a conference
  • 4. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Why is Ongoing Business Development Important?
  • 5. Our Experience is Your Competitive Advantage Contact to Contract and Beyond What is Your Weakness? • • • • • PR and Messaging Prospecting Follow up Proposals Project Management • Team Management • Getting Paid • Getting Endorsed
  • 6. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Messaging and PR Crafting your pitch Sell yourself and your experience “I’ve worked with global licenses for over fifteen years.” What’s the goal? “We want to put great IPs and brands in the hands of great teams.” Identify a pain point and back it up with data “Because with 20,000 new apps launching each month discoverability is a huge issue and licensing can be intimidating.” Fix it “So we work with brands to find them great development partners, help developers and publishers gain access to these licenses while building winwin co-marketing strategies, and show consumers that licensed games can be original and don't have to suck.”
  • 7. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Marketing and Pr Tweaking the Pitch "I've spent the last eight years of my career hunting down and landing work-for-hire jobs around the world. We want to help you grow and stabilize by putting those opportunities in your hand. We know it is time consuming to find the right people and build the relationships needed to receive these RFPs; we can put over 60 years of experience, relationships, and guidance to work for you for less than the cost of a junior biz dev professional."
  • 8. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Messaging and PR Establish yourself as an expert • • • • • • Industry-related articles Blog Whitepapers Speaking Social Media Newsletters
  • 9. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Messaging and PR General Tips • Take a success and add your own twist • Never forget to K.I.S.S. • Don’t get bogged down in detail at this point; get a paying client first
  • 10. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Prospecting Finding and qualifying your targets • • • • • • Industry Guides Virtual Assistants Newsletters Web News Mailing Lists Grunt Work Look around you!
  • 11. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Follow Up Don't be "That guy (or girl)" • • • • • • Show you are serious about working together Show you care and understand their pain point Stay top of mind Answer questions before they are asked Move the deal forward Build the relationship
  • 12. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Proposals Blah, blah, blah, you said how much?!? 1.Show you understand the problem. 2.How will you solve it? 3.What will you deliver? 4.What will you charge? 5.Tell them why you are awesome. 6.Save it and use it as a template.
  • 13. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Project Management Because no one comes back for crappy service • • • • • Have the right people on the right job Understand at a glance what is going on Preemptive strikes on future problems Make sure nothing falls through the cracks Get the job done like you said you would
  • 14. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Getting Paid This part is kinda important • Tie payments to milestones or dates • Give the client the info they need to pay you • Forecast your revenue • Track your payment status • Understand your expenses • Pay your contractors
  • 15. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Getting Endorsed It's OK to occasionally brag about your work • Did you deliver what you promised? • Did the client see the value in what you did? • You may have to show your work. • Ask, “What's the worst that can happen?” • Get the endorsement out there. • Ask for referrals!
  • 16. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Getting the Right Tools for the Job
  • 17. Our Experience is Your Competitive Advantage Contact to Contract and Beyond LinkedIN What is it? Social network for business leaders Practical uses: • Job hunting • Recruiting • PR and messaging • Research and qualification • Endorsements
  • 18. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Google Apps What is it? Suite of cloud based tools for everything from email to documents to conferencing Practical uses: • Easy, cheap solution for a small business • Collaboration and version control • Office phone • Cloud storage
  • 19. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Cloud Storage Solutions What is it? Keep everything handy and make sure it is never lost (e.g., Box, Dropbox, Copy) Practical uses: • Always have access to what you need • Extend that access (or parts of it) to your team • Back up important files "securely" • Share presentations, sales material, and information with prospects and clients
  • 20. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Skype What is it? Communications application covering instant messages and various phone solutions Practical uses: • Office phone wherever you are • Using your headline to promote a service • Quickly check in on clients and team members • Building a better team through communication • Maximizing time and potential on conference calls
  • 21. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Customer Relationship Managers What is it? The lifeblood of your business development process Practical uses: • Contact information and organizational structure • Organize your contact list • Have the history of a relationship at a glance • Schedule calls and meetings • Organize sales plans and pipelines • Track deals you won or lost and understand why • Capture incoming leads
  • 22. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Customer Relationship Managers Which one is right for you? • • • • • Understand what you need and define a budget Research features and integration possibilities Don't pay for seats or features you will never use Ask your friends and see what others use Don’t be afraid to experiment: .CSV is your friend
  • 23. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Customer Relationship Managers Where do I start? • • • • • • Spreadsheets Salesforce Zoho Sugar Nutshell Contactually
  • 24. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Evernote What is it? A sometimes intimidating suite of tools with a wide variety of uses. TLDR: save stuff and share it Practical uses: • Clip and save ideas for your messaging and PR • Organize and prioritize prospect lists • Share ideas and best practices • Expense reports (Expensify) • Conference management (Hello) • Brainstorming (Mind Meister)
  • 25. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Specialized Options Moving from the strategic to the tactical Asana – Task-based project management Pocket - Brain dump depository for web articles Contactually - Daily reminders and outreach programs Hootsuite - Schedule and monitor your social media Convertii – PDF to Word Converter Buffer – Social Media Manager FreshBooks / Quicken - Bookkeeping for the rest of us Tripit - Organize your travel Lanyard - Discover new conferences and opportunities Mail Chimp - Email campaigns with tracking Zappier – Web App connector / automator
  • 26. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Using These Tools to Prep • Research the conference, understand the size and who will be attending • Know where you are going and what you are doing (i.e., Establish your goals early) • Maximize each trip by seeking secondary opportunities (e.g., use EventBrite) • Research the companies and individuals you are meeting • Send confirmation emails (When, Where, Pictures, Mobile #) • Include contact information on your calendar and print it out
  • 27. Our Experience is Your Competitive Advantage Contact to Contract and Beyond At the Conference Acquire information! • • • • • • • • • Network! Hand out your cards (you'll get them in return) Pick up guides, magazines, etc. Pay attention to where the good parties are Prioritize new contacts and relationships over education Reach out for meetings on the ground (text and tweet) Use your cloud calendar to move and arrange meetings on the fly Maximize your time but know your limits Be agile
  • 28. Our Experience is Your Competitive Advantage Contact to Contract and Beyond After the Conference Week one: 1.Input all your cards into LinkedIN and your CRM 2.Extend invitations to all parties on LinkedIN 3.Update your CRM with the new information 4.Immediately follow up on all hot prospects Week two: 1. Follow up with all remaining contacts from the show 2. Move forward on any action items from meetings 3. Input all data or knowledge from the show for future reference
  • 29. Our Experience is Your Competitive Advantage Contact to Contract and Beyond General Conference Tips • Have the right people in the meetings and don’t book a meeting just for “meeting’s sake.” • Identify your top targets using the tools we discussed and reach out to them in that order for meetings. • Print a physical copy of your schedule and jot down objectives to help you remember. • Stay sober(ish). • Don’t book meetings in general areas; include addresses.
  • 30. Our Experience is Your Competitive Advantage Contact to Contract and Beyond General Conference Tips • Select quieter, low-traffic areas to meet. • Introduce people with facts about one another. • Respect your budget; if you don’t need a pass, don’t buy one. • Tailor your strategy to the size and format of the conference. • Use these opportunities to build relationships not just make contacts.
  • 31. Our Experience is Your Competitive Advantage Contact to Contract and Beyond Questions? Jay Powell Powell Group Consulting 919.809.7441 Jay@PowellGroupConsulting.com