At RRE Ventures, an early stage venture capital firm in New York City, our founding teams always tell us that Talent is one of their biggest challenges. While it's gotten easier and less costly to start companies in the last few decades, getting the right team is still a major challenge and yet is a core differentiator for your company.
Given that Hiring and Talent can often seem unapproachable and complicated, we put this Talent Playbook together as a starting point to cover some of the fundamentals. We interviewed Heads of Talent in our network to highlight a few best practices. This also includes an excel template to get you started on hiring when you aren't at a point to invest in more sophisticated systems yet.
There are seven key stages in a startup’s evolution from $0m to $50m in revenue. Understanding where you are in that evolution, and how to act at each stage is critical for success, as what is appropriate at one stage is not appropriate at another stage. David will lay out the roadmap, and detail the keys to success at each stage. The talk is aimed at technical/product founders plus their sales, marketing & product executives who are responsible for the go-to-market strategy for their company.
Real Estate Newbie Banks $11,654 C0-Wholesaling Houses Using Just Her Laptophowtoflipahouse
We teach you exactly how to get started investing and making money in real estate with none of your own money or credit. This is the fastest and easiest way to profit in real estate for quick cash and get out of debt and make it big. We believe our method of real estate investing, flipping and wholesaling is the absolute easiest way to buy and sell houses and properties. We make it extremely easy for the beginner to the expert and anyone in between wanting to make money from home for finical freedom and never having a boss.
Want to learn how to start flipping houses? The 10 Hour wholesaler system is the answer. The system and coaching with Justin Wilmot will help you learn exactly how to flip a house with no money out of pocket or any of your credit. You will learn what it takes to flip houses for a living and become finically free. NO B.S here.
The SaaS Founder’s Journey: What Matters at Each StageDavid Skok
From a talk given at SaaStock 2017 in Dublin, this slide deck covers the three stages of a startup, the most important question founders should be asking to ensure survival/success, and how to build and scale a sales funnel.
In this presentation you will find information about importance of Key Performance Indicators (KPI's) for subscription-based (SaaS) Internet startups.
The full list of metrics mentioned in the presentation, exact formulas, and examles you can find at http://datmachine.co/saas_metrics.
If you have any questions, don't be shy to drop me a line on my email: efremov(at)datmachine.co.
There are seven key stages in a startup’s evolution from $0m to $50m in revenue. Understanding where you are in that evolution, and how to act at each stage is critical for success, as what is appropriate at one stage is not appropriate at another stage. David will lay out the roadmap, and detail the keys to success at each stage. The talk is aimed at technical/product founders plus their sales, marketing & product executives who are responsible for the go-to-market strategy for their company.
Real Estate Newbie Banks $11,654 C0-Wholesaling Houses Using Just Her Laptophowtoflipahouse
We teach you exactly how to get started investing and making money in real estate with none of your own money or credit. This is the fastest and easiest way to profit in real estate for quick cash and get out of debt and make it big. We believe our method of real estate investing, flipping and wholesaling is the absolute easiest way to buy and sell houses and properties. We make it extremely easy for the beginner to the expert and anyone in between wanting to make money from home for finical freedom and never having a boss.
Want to learn how to start flipping houses? The 10 Hour wholesaler system is the answer. The system and coaching with Justin Wilmot will help you learn exactly how to flip a house with no money out of pocket or any of your credit. You will learn what it takes to flip houses for a living and become finically free. NO B.S here.
The SaaS Founder’s Journey: What Matters at Each StageDavid Skok
From a talk given at SaaStock 2017 in Dublin, this slide deck covers the three stages of a startup, the most important question founders should be asking to ensure survival/success, and how to build and scale a sales funnel.
In this presentation you will find information about importance of Key Performance Indicators (KPI's) for subscription-based (SaaS) Internet startups.
The full list of metrics mentioned in the presentation, exact formulas, and examles you can find at http://datmachine.co/saas_metrics.
If you have any questions, don't be shy to drop me a line on my email: efremov(at)datmachine.co.
Viral videos don't just happen. They require luck and serious data science research. Here are 5 proven complete strategies to use data to determine what viral video content will have the best chance of catching fire. These marketing strategies can be used for video, content marketing, social media marketing and SEO. They are from a presentation that I did at Digital Marketer's Traffic & Conversion Summit.
WebSummit 2018 - The SaaS Business Model & MetricsDavid Skok
SaaS businesses are extremely sensitive to a small number of important variables. If you are running a SaaS company, understanding how these variables drive your business model is crucial to long-term success. In this talk, David Skok, author of the now famous SaaS Metrics 2.0 blog post will talk through those key metrics and their impact on the overall SaaS business model.
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth ProcessDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
Lo que funciona en el Network Marketing o en las ventas directas es los que se duplica, por ello seamos el mensajero y no el mensaje para hacer crecer nuestros negocios.
Zero to 100 - Part 5: SaaS Business Model & MetricsDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
When you remember me, it means that you have carried something of who I am with you, that I have left some mark of who I am on who you are. It means that you can summon me back to your memory even though countless years and miles may stand between us. It means that if we meet again, you will know me. It means that even after I die, you can still see my face and remember my voice and speak to me in your heart, for as long as you remember me, I am never entirely lost. if you forget me, part of who I am will be gone from your memory.
Viral videos don't just happen. They require luck and serious data science research. Here are 5 proven complete strategies to use data to determine what viral video content will have the best chance of catching fire. These marketing strategies can be used for video, content marketing, social media marketing and SEO. They are from a presentation that I did at Digital Marketer's Traffic & Conversion Summit.
WebSummit 2018 - The SaaS Business Model & MetricsDavid Skok
SaaS businesses are extremely sensitive to a small number of important variables. If you are running a SaaS company, understanding how these variables drive your business model is crucial to long-term success. In this talk, David Skok, author of the now famous SaaS Metrics 2.0 blog post will talk through those key metrics and their impact on the overall SaaS business model.
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth ProcessDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
Lo que funciona en el Network Marketing o en las ventas directas es los que se duplica, por ello seamos el mensajero y no el mensaje para hacer crecer nuestros negocios.
Zero to 100 - Part 5: SaaS Business Model & MetricsDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
When you remember me, it means that you have carried something of who I am with you, that I have left some mark of who I am on who you are. It means that you can summon me back to your memory even though countless years and miles may stand between us. It means that if we meet again, you will know me. It means that even after I die, you can still see my face and remember my voice and speak to me in your heart, for as long as you remember me, I am never entirely lost. if you forget me, part of who I am will be gone from your memory.
2017 BPA DZO Meeting | Building a Competitive Advantage in a Crowded MarketplaceDropZone Marketing
If there were 100 DZ's with the same aircraft, facilities, and instructors all within a 15-mile radius of each other, who would have a competitive advantage?
The one with the most vibrant culture and customer service would rise to the top. Business operators all over the world know that customer service is a necessity, but few are able to deliver. This presentation examines the necessity for building a positive culture through core values and delivering on 5-star customer service.
How to Raise 25% More from the Right Funders in 2022 and BeyondBloomerang
https://bloomerang.co/resources/webinars/
The fundraising landscape is changing rapidly and the way funders want to work with nonprofits is too. Mallory Erickson will help you start your 2022 off fundraising in the right way.
How Zappos Built a Billion Dollar Company Through a Customer Focused CultureParature, from Microsoft
Discover how customer phenom Zappos.com grew their gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service. Rob Siefker of the Zappos Customer Loyalty Team will discuss the Zappos commitment to WOWing their customers through service, how they retain repeat customers, and what they do internally to inspire the Zappos culture & core values.
During this presentation you'll learn:
:: How Zappos WOWs customers every day
:: The power of repeat customers and word of mouth
:: Why the Zappos culture = delivering happiness
:: Seven steps for building a brand that matters
What You're Going to Learn
- How These 4 Leaks Force You To Work Longer And Harder in order to grow your income… improve just one of these and the impact could be life changing.
- How to SHUT DOWN the revolving door of Income Stagnation… you know, where new sales come into your magazine while at the same time existing sponsors exit.
- How to transform your magazine business by fixing the 4 “DON’Ts”...
#1 LEADS Don’t Book
#2 PROSPECTS Don’t Show
#3 PROSPECTS Don’t Buy
#4 CLIENTS Don’t Stay
- How to identify which leak to fix first so you get the biggest bang for your income.
- Get actionable strategies you can use right away to improve your bookings, sales and retention.
Explore Sarasota Collection's exquisite and long-lasting dining table sets and chairs in Sarasota. Elevate your dining experience with our high-quality collection!
Best Crypto Marketing Ideas to Lead Your Project to SuccessIntelisync
In this comprehensive slideshow presentation, we delve into the intricacies of crypto marketing, offering invaluable insights and strategies to propel your project to success in the dynamic cryptocurrency landscape. From understanding market trends to building a robust brand identity, engaging with influencers, and analyzing performance metrics, we cover all aspects essential for effective marketing in the crypto space.
Also Intelisync, our cutting-edge service designed to streamline and optimize your marketing efforts, leveraging data-driven insights and innovative strategies to drive growth and visibility for your project.
With a data-driven approach, transparent communication, and a commitment to excellence, InteliSync is your trusted partner for driving meaningful impact in the fast-paced world of Web3. Contact us today to learn more and embark on a journey to crypto marketing mastery!
Ready to elevate your Web3 project to new heights? Contact InteliSync now and unleash the full potential of your crypto venture!
49. POST-IT CULTURE EXERCISE
49
2
1
3
4
HAVE YOUR TEAM WRITE ADJECTIVES
THAT YOUR COMPANY IS & IS NOT
SORT THROUGH TO FIND THEMES,
BE HONEST ABOUT HOW YOUR
COMPANY REALLY BEHAVES & ACTS
BOIL DOWN TO 3-5 MAIN VALUES
OF YOUR COMPANY
TRANSLATE EACH VALUE INTO
POSITIVE OR NEGATIVE INDICATORS
THAT REPRESENT EACH ONE
5 FIND WAYS TO REINFORCE &
RECOGNIZE CULTURE DAY TO DAY
50. FOLLOW US @RRE 50
EXAMPLE OF INDICATORS
SEE ABOVE FOR AN EXAMPLE OF POSITIVE &
NEGATIVE INDICATORS FOR TWO OF RRE’S VALUES
60. FOLLOW US @RRE 60
DEFINE THE “MOC”
MISSION
PURPOSE AND WHY THIS
ROLE EXISTS
OUTCOMES
3 – 8 MEASUREABLE RESULTS
TO ACHIEVE
COMPETENCIES
BEHAVIORS NEEDED TO
SUCCEED IN THIS ROLE
61. FOLLOW US @RRE 61
BREAKDOWN COMPETENCIES
WRITE DOWN ATTRIBUTES OF EACH COMPETENCY
THAT DEMONSTRATE IT AND CAN BE TESTED AGAINST
IN INTERVIEWS AND REFERENCE CHECKS
62. FOLLOW US @RRE 62
WRITE DOWN OTHER SPECIFICS
LIST OUT OTHER
DETAILS SUCH AS:
COMPENSATION
DIRECT MANAGER
LOCATION
HARD SKILLS
FIRST 90 DAY GOALS
63. NOW USE THIS INFORMATION TO
WRITE THE JOB DESCRIPTION
63
64. FOLLOW US @RRE 64
WRITE IT TO
ATTRACT AN IDEAL
CANDIDATE
65. FOLLOW US @RRE 65
BUT NOW, WHERE DO
YOU FIND THIS
PERSON?
66. FOLLOW US @RRE 66
THE NEED
- MOC FRAMEWORK
- COMPETENCIES
- JOB DESCRIPTION
ESSENTIALS
- EMPLOYER BRAND
- CULTURE
- LITTLE BLACK BOOK
- ONLINE
- RECRUITERS
- REFERRALS
SOURCING
- INTERVIEW PROCESS
- APPLICANT TRACKING
- REFERENCE CHECKS
INTERVIEWING
- MOTIVATION
- COMPENSATION
CLOSING
- ONBOARDING
- DEVELOPMENT
- HIGH PERFORMERS
- UNDERFORMANCE
- TALENT PLANNING
RETAIN & DEVELOP
67. HOW TO FIND AND ATTRACT A
POOL OF GREAT CANDIDATES
67
SOURCING
68. FOLLOW US @RRE 68
OUTBOUND SOURCING:
PROACTIVELY REACHING OUT
TO CANDIDATES
69. FIRST TYPE OF OUTBOUND:
YOUR LITTLE BLACK BOOK OF TALENT
69
70. FOLLOW US @RRE 70
IT’S AN ACTIVE LIST OF THE
MOST TALENTED PEOPLE YOU
KNOW & KEEP IN TOUCH WITH
72. 5 STEPS TO START
72
2
1
3
4
LIST THE MOST TALENTED PEOPLE YOU
KNOW (IN EXCEL OR GOOGLE DOC)
TELL THEM ABOUT YOUR COMPANY
ASK THEM WHO THEY THINK YOU
SHOULD GET TO KNOW
BLOCK OUT TIME EACH WEEK,
GET TO KNOW THEM & REPEAT
5 GROW LIST & MAINTAIN CONTACT
BRING IT
81. FOLLOW US @RRE 81
WHEN TO BRING ONE IN
IN HOUSE
RECRUITER
STARTUPS TYPICALLY HIRE AN
IN-HOUSE RECRUITER AT 30 PEOPLE
82. WHAT TO LOOK FOR IN YOUR
FIRST RECRUITER
82
2
1
3
4
CARES ABOUT PEOPLE
PROCESS-DRIVEN
VALUES CANDIDATE EXPERIENCE
USES TALENT METRICS
5 REPRESENTS YOUR BRAND WELL
83. RECRUITING FIRMS:
GREAT IF YOU ARE TRYING TO
FILL MANY ROLES QUICKLY OR
ARE STRUGGLING ON A SPECIFIC
KEY HIRE
83
84. FOLLOW US @RRE 84
~12 - 25% OF FIRST YEAR SALARY
PAID IF YOU HIRE
BETTER FOR JUNIOR ROLES
NOT EXCLUSIVE
CONTINGENT SEARCH FIRM
CONTINGENT
TIP: PAY THE HIGHER % FEE (SINCE NOT
EXCLUSIVE) TO SEE BETTER RESUMES
85. FOLLOW US @RRE 85
~33% OF FIRST YEAR SALARY
PAID REGARDLESS OF HIRE
BETTER FOR EXECUTIVE ROLES
EXCLUSIVE, QUALIFIED SEARCH
RETAINED SEARCH FIRM
TIP: NEGOTIATE FREE REPLACEMENT
SEARCH IF CANDIDATE LEAVES <90 DAYS
RETAINED
86. IF YOU USE A FIRM, GET
RECOMMENDATIONS FROM
INVESTORS AND FOUNDERS
86
87. FOLLOW US @RRE 87
INBOUND SOURCING:
APPLICANTS WHO COME
TO YOU DIRECTLY OR ARE
REFERRED TO YOU
88. FROM YOUR WEBSITE TO SOCIAL
MEDIA, THERE ARE MANY SOURCES
OF INBOUND
88
89. FOLLOW US @RRE 89
ONE INEXPENSIVE & HIGH QUALITY
INBOUND CHANNEL IS EMPLOYEE
REFERRALS
90. FOLLOW US @RRE 90
COMPENSATE YOUR
EMPLOYEES FOR
BRINGING IN TALENT
91. FOLLOW US @RRE 91
BUILD REFERRALS INTO YOUR
CULTURE SO HIRING GREAT PEOPLE
IS EVERYONE’S RESPONSIBILITY
92. TYPICAL AMOUNT IS $2-
$5K AFTER THE EMPLOYEE
HAS BEEN THERE 90 DAYS
92
93. FOLLOW US @RRE 93
ONE CAUTION WITH REFERRALS,
WATCH OUT FOR DIVERSITY SO YOU
DON’T HIRE MORE OF YOURSELF
CS
CS
120. TIPS TO SELL AND CLOSE THE
CANDIDATE
120
2
1
3
4
SOCIALIZE WITH THE CANDIDATE
UNDERSTAND FAMILY CONCERNS
ADDRESS ANY CONCERNS
HELP WITH RELOCATION
5 HAVE TEAM/BOARD REACH OUT
122. FOLLOW US @RRE
COMPENSATION BENCHMARKS
122
Average Base Salary For Engineers
By Company Stage & Level of Experience
AverageBaseSalary
$75,000
$106,250
$137,500
$168,750
$200,000
Funding Stage
Seed Funding Only Post Series B Post Series D Growth Capital Funding Only
1 Year Expereince 2 Years Expereince 3 Years Expereince
4 Years Expereince 5 Years Expereince Director Level
FOR EXAMPLE, HERE IS DATA RRE RECENTLY PULLED
FROM ADVANCED HR FOR A PORTFOLIO COMPANY
148. AS A STARTUP YOU CAN’T
AFFORD TO KEEP LOW
PERFORMERS
148
149. FOLLOW US @RRE 149
IF SOMEONE IS CONSISTENTLY
UNDERPERFORMING, TELL THEM
FORMALLY USING A PIP...
150. FOLLOW US @RRE 150
PERFORMANCE IMPROVEMENT PLAN
(PIP): SPECIFIES OCCURRENCES OF LOW
PERFORMANCE WITH ACTION PLAN
AND TIMELINE
151. FOLLOW US @RRE 151
A PIP SHOULD BE SIGNED
BY BOTH THE EMPLOYEE
AND MANAGER
152. KEY ADVANTAGES TO PIPS
152
2
1
3
4
DOCUMENTS IN REAL TIME
RECORD IN CASE OF LEGAL ACTIVITY
DEMONSTRATES A FAIR PROCESS
SHOWS SEVERITY OF THE ISSUE
153. AFTER A PIP THE EMPLOYEE WILL
EITHER IMPROVE OR GET
TERMINATED
153
154. FOLLOW US @RRE 154
WITH ANY TERMINATION, RIF OR
LAYOFF, BE AS TRANSPARENT AND
QUICK AS POSSIBLE
156. FOLLOW US @RRE 156
TALENT PLANNING:
PLANNING FUTURE GROWTH &
REPLACEMENTS FOR KEY ROLES AS THE
COMPANY SCALES
157. LOOKING AHEAD IS CRITICAL AS YOU
GROW AND SCALE TO HAVE THE
TEAM YOU NEED AT EACH STAGE
157
158. FOLLOW US @RRE 158
YOU NEED ACTION & BACKUP PLANS
FOR SPECIFIC CRITICAL ROLES
159. FOLLOW US @RRE 159
TALENT PLANNING
FOR KEY ROLES, IDENTIFY TALENT THAT COULD STEP
IN NOW OR LATER, CREATE DEVELOPMENT PLANS
WHERE THERE ARE GAPS
160. NOW YOU ARE SET
TO HIRE & RETAIN
GREAT TALENT
OFF TO THE RACES
160
161. WE HOPE YOU LEARNED SOMETHING
ABOUT HOW TO GET & RETAIN GREAT
TALENT
161
162. FOLLOW US @RRE 162
IF YOU FOUND THIS USEFUL,
PLEASE CLICK LIKE & SHARE
163. FOLLOW US @RRE 163
DOWNLOAD ALL THE TEMPLATES USED IN THIS
DECK
@RRE
RRE VENTURES
PLATFORM@RRE.COM
MEDIUM.COM/@RRE
CLICK TO DOWNLOAD THE
TEMPLATES
164. FOLLOW US @RRE 164
BETH SCHEER
HOMEBREW
SPECIAL THANKS TO…
LORNA HAGEN
ONDECK
STEVE SCHLAFMAN
RRE VENTURES
AMY WOLF FORRESTER
MANAGED BY Q
NATALIE
WADSWORTH
SAILTHRU
JOY SUN
GROUPS
JACQUI MAGUIRE
GREENHOUSE
BRANDON LIPMAN
RRE VENTURES
166. FOLLOW US @RRE 166
OTHER GREAT RESOURCES
• 5 SIMPLE STEPS TO WRITING A CONCISE JOB
DESCRIPTION BY RECRUIT LOOP
• THE PROCESS FOR SOURCING TALENT BY HOMEBREW
• SNAPSTORMS ON RECRUITING BY MARK SUSTER OF
UPFRONT VENTURES
• DON’T FUCK UP THE CULTURE BY BRIAN CHESKY CEO OF
AIRBNB
• NETFLIX CULTURE BY REED HASTINGS CEO OF NETFLIX
• DIVERSITY AT STARTUPS BY HOMEBREW