Communication is the process of sharing information between senders and receivers using various channels. Business communication specifically refers to the exchange of business-related ideas and information to achieve organizational goals. There are several types of communication classified by organizational relationships and direction of information flow, including formal/informal communication and downward/upward/horizontal communication. Downward communication flows from top executives to lower managers, upward communication flows from lower to top levels, and horizontal communication occurs between peers.

2. Communication
Communication is the process of transferring information
and meaning between senders and receivers using one or
more written, oral, visual or electronic channels. The
essence of communication is sharing data, information and
insights in an exchange that benefits both you and the
people with whom you are communicating.

3. Definition
Business Communication is the process by which
information is transmitted between individuals and
organizations so that an understanding response
occurs(Mc Farland )
It is the exchange of business related ideas and
information in such a manner to achieve the
organizational goals.

4. “Nothing is more essential
to success in any area of
your life than the ability
to communicate well.”

5. TYPES OF COMMUNICATION:
Types of communication can be classified on the following
basis:-
On The Basis Of Organizational Relationship:
Formal communication
Informal communication
On The Basis Of Direction Of Flow Of
Communication :
Downward Communication
Upward Communication
Horizontal Communication
On The Basis Of way of expression:
Oral Communication
Written Communication

6. Formal Communication
President
Vice
President
Vice
President
Manager Manager Manager Manager
Efforts at coordination
Information
Instructionsanddirectives

7. Formal Communication
 the process of sharing official information with others
who need to know it,
 according to the prescribed patterns depicted in an
organization chart

8. Types of Communication
Formal communication can be
 Upward
 Downward
 Horizontal

9. On The Basis Of Direction Of Flow Of
Communication
Downward Communication
A communication which starts from the top level
executives and ends with the lowers managers
through middle management is know as Downward
Communication.

10. Upward Communication
It is just the reverse of downward communication.
Passing of an information which starts with the
lowest level and ends with the chief executive is
known as Upward Communication.

11. Horizontal Communication
It refers to the passing of information among the
executives who are at equal level in an organization.
The other name of Horizontal Communication is
Lateral Communication.