Desiree du Toit is applying for any administrative, secretarial, or receptionist positions. She has over 12 years of office experience, including in reception. She has excellent communication and customer service skills. Her experience includes tasks like handling phone calls, greeting visitors, word processing, database work, and providing administrative support. She believes she would be a valuable addition and looks forward to discussing her qualifications and experience in an interview.

1. Receptionist / Admin Clerk / Secretary
Desiree du Toit
57 Van Oudtshoorn Road
Nigel
1490
11/08/2015
To Whom It May Concern
Application for any available positions
Please find attached my Curriculum Vitae for your kind attention. I herewith apply for any Admin,
Secretary and or Receptionist position as I believe that I am a suitable candidate for the position.
I am a very hardworking and loyal person and will be an asset to any company or person that hires
me. You will see from my CV that I have more than twelve years of office experience, including
reception, in my current role. When I am allocated to reception, I operate a multiple line system and
am able to handle and transfer calls politely and efficiently. I also greet visitors to our office and
ensure that they are comfortable in our waiting room.
I have first rate communications and customer service skills and a pleasant and friendly manner. In
addition, I have very good word processing and database administration abilities. I am confident
that my skills match the requirements of your vacancy ant that I can meet the demands of the post.
I believe that I would be valuable addition to your team and give a professional face to the company.
If you would like to take my application forward, I would be delighted to attend for interview to
provide further information on my experience and abilities.
Thank you for your time. I look forward to hear from you soon.
Yours sincerely
Desiree du Toit
0824377405

2. Curriculum Vitae
Desiree du Toit
Personal Information
Surname: Du Toit
Name: Desiree
Date of Birth: 1978/03/08
Identity Number: 7803080071087
Residential Address: 57 Van Oudtshoorn Road, Nigel, 1491
Sex: Female
Nationality: SA Citizen
Marital Status: Single
Home Language: Afrikaans
Other Language: English (Read, write, speak and understand)
Criminal Record: None
Drivers License: Yes
Health: Excellent
Telephone Number: 082 437 7405
Dependant: 1
Qualifications
School Attended: Hoërskool John Vorster, Nigel
Highest Qualification: Matric
Subjects Passed: Afrikaans, English, Economics, and Business Economics,
Typing, Biology
Business Economics, Mercantile Law and Criminology and
passed in 2014

3. Certificates (FNB): Security, Fraud & Forgeries –SAF
Communication - COM
The ins and outs of communication - TCM
Office Safety – OS1
Office Safety management OS2
Coping with Change – matter of Survival – CWC
Planning organ & Control – PCO
Armed robbery – ROB
FAIS Credits: Personal Line – 30 Credits (Intec)
Multimark 111 – 47 Credits (Santam)
Computer Literacy
Efficient in word, excel, Microsoft Outlook, Internet Explorer
Sanlam & liberty Life insurance administration Systems
Professional Experience
Name of Firm: First National Bank
Period: 17/05/1999 – 07/10/1999
Position: Receptionist
Duties: Issuing of bank Cheques
Telegraphic transfers
Hogan System (FNB Computer System)
Phoenix System (FNB Computer System)
Social club representative
Dispatch and receiving from couriers
Testing from key book
Temp position
Name of Firm: Tough-Sure (Short term Insurance Brokers)
132 Hendrik Verwoerd Street, Nigel
Period: 20/02/2001 -31/05/2007
Position: Accounting Clerk
Duties: Underwriting policies and administration (Short Term)
Mail sorting and distribution
Handling of policy schedules, amendments and cancellations
Sending out policy contracts and amendments
Sending out faxes and making copies
General filing and data capturing
Handling of telephonic policy & account queries
Quotations
Switchboard
Refunds
Month end capturing and reports

4. Commission payments to brokers
Debits & credits and reconciliation
Company moved to Centurion
Name of firm: R & F Financial Services (life Insurance)
132 Hendrik Verwoerd Street, Nigel
Period: 01/06/2007 – 31/05/2012
Position: Personal Assistant & Insurance Administrator
Duties: Underwriting and administration (life insurance)
Mail sorting and distribution
Handling of policy schedules, amendments and cancellations
Sending out policy contracts and amendments
Sending of faxes and making copies
General filing and data capturing
Handling of telephonic queries
General administration duties and office work
Death claims & all other Claims
Contract expired
Name of Firm: UCW (Union Carriage & Wagon)
Period: 13/08/2012 – 06/09/2013
Position: Receptionist
Duties: Sorting of mail for different departments
Opening and date stamping of invoices for the creditors
Control of visitors at reception
Recording all calls that are made
Switchboard
Temp position at UCW through Kelly personal Agency
Name of Firm: Borehole Casing Suppliers
Period: 09/09/2013 – 01/10/2015
Position: Receptionist
Duties: Switchboard
Post tax invoices
Write Clock cards
Post
Personal Details up to date in Wage book
Sending of Stock and Specials List
Filling
Banking
Handel Deliveries
Checking Delivery Notes and Purchase orders
Retrenched

5. References:
Klippies Steenkamp: Tough-Sure
132 Hendrik Verwoerd Street, Nigel
(011) 814 5741 (w) 083 282 7577 (s)
Ruan Olinsky: R & F Financial Services
132 Hendrik Verwoerd Street, Nigel
(011) 814 5741 (w) 083 391 5699 (s)
Themba Fikizolo: UCW (Union Carriage & Wagon)
1 Marie Vale Road, Vorsterskroon, Nigel
(011) 733 0000 (w) 078 844 4979 (s)
Nel Van Vuuren: Kelly Personal Agency
Kelly East Rand Mall
(011) 823 3213
Les Hicks: Borehole Casing Suppliers
1 Dam Avenue, Vorsterskroon, Nigel
(011) 814 2229(w) 072 278 5041(s)