Free CCBA exam questions PDF

CCBA Sample Questions
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CCBA Exam Questions
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Question No-1
A business analyst has created this ER diagram to show the relationship between Name and
address of an organization. What is evident from this diagram?
A) Every name has an address
B) Every address must have a name
C) Name can exist without an address
D) None of these
Question No-2
The use case diagram, shown here, is created during the requirements elicitation process.
Looking at the diagram, which one of the following can be inferred from the diagram?
A) Deposit funds happen only after opening the account
B) Deposit funds can happen even without opening the account
C) NRFC customer is not a user of the system
D) None of these

Question–3
A business analyst has created a stakeholder map and found that the estimated influence of
one of the stakeholders is not what was anticipated? Now what should the business analyst
do?
A) Ignore the stakeholder if the influence of the stakeholder is not significant
B) Escalate the matter to the decision making authority to ask for more powers
C) Conduct risk assessment and create plans to obtain the required level of support
D) None of these
Question-4
A business analyst has planned for the traceability of requirements. Later during the
requirements elicitation phase, with new discoveries, he needed to make some changes in
the traceability, which document he should be making the changes in?
A) Business Analysis approach
B) Project Plan
C) Governance Approach
D) Information Management Approach
Question-5
A business analyst is working on a video game project and is creating an Onion diagram to
visually showcase the stakeholders. He is confused about the Product Manager, where
should he put the product manager?

A) Solution delivery category
B) Affected Organizational Unit
C) Organization or Enterprise
D) Affected external stakeholders
Question-6
George is a business analyst for a major product implementation project for HPC Oil
corporation. The projects personnel management is a manual process and is managed using
files. George believes that the personnel management system of the product will be a vast
improvement over the manual system. Should George take some action?
A) Yes, his assumption can turn into a risk and hence he should update risk
management plan
B) No, automated processes are always better than manual ones
C) No, personnel management system can only be managed, if automated
D) None of these
Question-7
A big steel manufacturing organization has started thinking of automating the food distribution
process in the canteen of one of their major factories, feeding close to 20,000 employees. The
organization has engaged Stuart, a Business Analyst, to check the feasibility of automated
process. Stuart has just completed his feasibility analysis. He has observed that employees
who are currently engaged in the food distribution activities are feeling insecure for their
potential job loss. Naturally, the have a very strong resistance against implementing this
automated process and are reluctant to co-operate with him in providing information about
the current process. Stuart has understood that both Canteen Management team and
employees are not ready to accept this new change. Considering the current situation for the
change and the cost-benefit analysis made, do you think that Stuart's recommendation of Do
Nothing will sound like a sound recommendation?
A) No, as automating the manual process of food distribution in the canteen has multiple
benefits in streamlining the process, reducing wastage of foods, making good

assessment of food requirement on daily basis, reducing cost by removing the manual
effort of canteen staffs and others.
B) No, as any change initiative will always put more weightage on monetary gain than
any other gain or minor losses.
C) Yes, as of now the organizational readiness is not there
D) Stuart should have put more thoughts in finding out more viable solution options like
phase-wise deployment of change, train up the current employees engaged in the food
distribution process in similar other activities within organization without taking away
their jobs.
Question-8
The merger of Zion Gmb with Helsinki based Suess Int, has led to massive restructuring
change program which integrates the ERP systems of both the enterprises. This has put
ambiguity in most of the rollouts planned for the first quarter. The CCB has lowered the Priority
of most of the requirements in the pipeline. What has impacted this decision.
A) Risk
B) Dependency
C) Time sensitivity
D) Instability
Question-9
When documenting the data requirements and model, the business analyst is also looking to
define the constraints on the creation of these entities and security constraints. How can the
BA describe that?
A) Use business rules to define these
B) Make it part of a process model with data notes
C) There is no way to define it
D) Use metadata to describe these
Question-10
A paid on-demand movie website had been running successfully for last 10 years. Of late,
the traffic to the website has been on decline. The senior management team had advised

their Information Technology team to investigate if there are any technical issues in the
website.
Jolie morgan is the business analyst and she is conducting the root cause analysis. She
worked with the tech team to check the following:
• Any issues with the network latency
• Any component not working well
• Any issues with the traffic monitoring application
Jolie did not find any issues. As a Business Analyst, what should Jolie do next?
A) Jolie has done all possible analysis and now she should escalate the issue to
executive team
B) Jolie should conduct a brainstorming session with the stakeholders to analyze
solution issues further
C) Jolie should look at non-solution issues as there does not seem to be technical issues
D) None of these

Answers
Question-1
Answer : C). As the entity relation shows a Zero on both ends, it is clear that none of the
entities is mandatory or required. So Option A and B are incorrect. Option C is true as name
can exist even if there is no address. P259 BABOK.
Question-2
Answer : B). Even though it might sound illogical but use case diagram does not show any
relationship between (deposit funds) and open account. So, we can't infer from the diagram
that opening of account is required for depositing funds.
Question-3
Answer : C). P34, Level of power of influence Section: If there is a mismatch between the
influence required and the amount of influence the stakeholder has or is perceived to have,
business analysts develop risk plans, responses and other strategies that might be needed
to obtain the required level of support.
Question-4
Answer: D). Traceability approach is planned during the business information management
planning and the output of this activity is "Information Management Approach". So this
document needs to be modified.
Question-5
Answer: C). A product manager is the representative of the organization or a purchaser. So
the product manager will be shown in the 3rd category "Organization or Enterprise" as they
are neither part of solution delivery nor represent "Affected organizational unit" whose work
is going to be affected. Neither are they external, so only answer could be C.
Question-6
Answer: A). This is clearly an assumption that may become a risk. P 122 Section 6.3.4.2
clearly states that assumptions sometimes should be managed as risks.
Question-7
Correct option 'C'---This is as per BABOK KA----Requirement Analysis and Design definition,
task - Analyze potential value and recommend a solution. Although the new change may

make working processes more streamlined and may bring more monetary savings, but as
major section of stakeholders are against the change for the fear of losing their jobs in the
Organization, they will definitely resist hard to not to implement the change and thus the
change will not get desired benefits. <br/> So, the organization, need to work towards
making them ready and convinced before starting the project.
Question-8
Answer: D). If a requirement is not stable, it may have a lower priority in order to minimize
unanticipated rework and wasted effort. In this case, the lowering of prioritization is because
of instability arising out of merger. Other factors don't have direct impact on priority. Section
5.3.4
Question-9
Answer: D). Meta data is used to describe restrictions on their creation or use, as well as
security, privacy, and audit constraints on specific entities or whole groups of entities.
Section 10.15.3.5
Question-10
Answer: C). As Jolie could not find any solution issues, she should conduct an analysis to
check any enterprise or external issue. For example, over the period of time, the taste of
audience may also change resulting in loss of traffic.

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