A Business Analyst is responsible for identifying business needs, developing and managing requirements, and acting as a liaison between business stakeholders and technical teams. Specifically, they elicit, analyze, validate and document organizational requirements without predetermining solutions, which may include systems development, process improvement, or organizational change. Business Analysis involves tasks like requirements gathering and management throughout a project's life cycle to help ensure effective business systems are developed.

1. What is Business Analyst
IIBA Definition of a Business Analyst:
Business Analysts are responsible for identifying business needs.
The Business Analyst is responsible for requirements development and
requirements management. Specifically, the Business Analyst elicits, analyzes,
validates and documents business, organizational and/or operational
requirements. Solutions are not predetermined by the Business Analyst, but are
driven solely by the requirements of the business. Solutions often include a
systems development component, but may also consist of process improvement
or organizational change.
The Business Analyst is a key facilitator within an organization, acting as a bridge
between the client, stakeholders and the solution team.
Business Analysis is distinct from financial analysis, project management, quality
assurance, organizational development, testing, training and documentation
development.
International Institute for Business Analysis
http://www.iiba.com

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Usually assigned to the project after it has started
Responsible for bridging the gap between the Business and IT
Learn the business inside and out
Essentially the architect of effective business systems
Job title, definition and responsibilities viewed inconsistently across
the industry
Technology
Business

3. Business Analyst Working Domains
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banking
Banking & financial
insurance
Insurance
healthcare
Health care
HRM
HRM
Telecom
Airline
Marketing or manufacturing
telecom
BA is going to work on different domains depends upon
company projects

4. EXAMPLE
T-MOBILE
CEAT Company is a client
client
IBM
Business Analyst
It company
GATHERING REQUIREMENTS
Testing engineers
Design
developers

5. • In above diagram for example, client want to built his intranet Home
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page for his internal collaboration and communication between their
employees.
As a BA we are going to interact with the clients and gather
requirements.
Prepare the BRD document
Business Requirement Document
Work flows
Wire frames
Use case documents and diagrams
Test case document
UAT & Function test case

6. Structure of BRD
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Introduction
Project over view
Scope
Functional requirements
Requirements
Use case documents
Use case diagrams
HIPO charts
• Non functional requirements
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Quality
Performance
Hardware
Software
Security
• Data base requirements
• Rtm

7. BRD Document
• BRD should be converted into function requirement document
• FRD functional requirement document (how the functionality of
system is working which we are developing)
Example :login page (as a BA you have gathered requirements for
login page & intranet page from clients)
When user clicks on submit
button the intranet page as to open
username
password
submit
cancel

8. Business Analyst Role - Implementation Perio
1. Planning Business Analysis activities
2. Requirements elicitation
3. Requirements analysis
4. Requirements specification
5. Requirements validation & verification
6. Requirements allocation and tracing
7. Requirements change management
8. Organizational change management

9. Business Analyst Career Path
Level
Proficiency
Responsibilities
Strategic
Ability to perform
strategic tasks with
minimal direction
Strategic Planning
Enterprise Analysis
Mentoring
Senior
Ability to perform
complex tasks with
minimal coaching
Elicit, Analyze,
Specify, Validate,
Manage
Requirements
Intermediate
Ability to perform
simple-to-moderately
complex tasks with
minimal assistance
Elicit, Analyze,
Specify, Validate,
Manage
Requirements
Associate
Ability to perform
simple tasks with
assistance
Scribe
Simple models
Help Desk support
Competencies
Business & IT Strategy
Program and Portfolio Mgt.
Systems Engineering, BPR, Six
Sigma
Enterprise Architecture
Business Case Development
Business & IT Domains
Project & Program Mgt.
Systems Engineering, BPR, Six
Sigma
Requirements Engineering
Business &/or IT Domain
Project Management
BPR, Six Sigma
Workshop Facilitation
Requirements Modeling
PM/BA Principles
BPR, Six Sigma Principles
Business Writing

10. Alternative Business Analyst Career Path
Associate Business
Analyst
Typical Deliverables
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Minimum
Experience
Business
Consultant
Trouble ticket
resolution
Defect tracking
Requirements for
maintenance and
enhancement
Requirements:
Planning
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Elicitation
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Analysis
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Documentation
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V&V
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Production
Support
Small
maintenance
projects
1-3 low-risk projects
within a business unit
1 significant, high-risk
project / program across
the enterprise
3 years
7 years
CBAP Certification
PMP Certification
Internal Certification
PMI & IIBA member
PMI & IIBA member
IIBA chapter committee
PMI & IIBA member
IIBA PMI chapter officer
1 year
Certification
Professional
Affiliation
Senior Business
Analyst
Masters Certificate in
BA
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Typical Scope of
Responsibility
Business Analyst
PMI & IIBA member
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Business Case
Client
Presentations
Client Proposals
Client Coaching
Mentoring
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Feasibility
Studies
New business
opportunity
analysis
Business Case
Portfolio analysis
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Strategic
planning
Pre-project
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business
analysis
Portfolio
•
management
10 years

11. Business Analyst Organizational Placement
Level
Organizational Placement
Strategic
Part of an enterprise-wide PMO or center of excellence with a strategic focus
Working on pre-project analysis, serving as BA for strategic initiatives, and managing
projects for value
Senior
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In IT (67%)
The business may not take ownership of problems
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In BU (10.8%)
Difficult for BAs to feel like a “community of practice” and hard to manage
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BA standards and improvements
Intermediate
Usually placed in IT
Junior
Usually placed in IT

12. BA Role - The Past
Requirements Phase
Elicitation
Analysis
Specification
Validation and
Documentation

13. BA Role – The Future
A Critical Role Throughout the Project Life Cycle
Study Period
Strategic
Planning
Implementation Period
Enterprise
Analysis
Requirements
Implementation Period (continued)
Construction
Test
Deliver
Design
Operations Period
Operations
and
Maintenance
Deactivate

14. Business Analyst Role - Study Period
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The executive team cannot affect the transition to a strategy-focused organization
alone
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Information, process, tools and facilitation are provided by the Business Analyst to
enable the organization to shift focus and activities to be strategy driven
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Conduct analysis to inform the portfolio planning team
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Create and maintain the business architecture
Conduct feasibility studies to determine optimal solution
Prepare the business case

15. Business Analyst Role - Implementation Period
1. Planning Business Analysis
2.
3.
5.
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6.
7.
8.
activities
Requirements elicitation
Requirements analysis
Requirements specification
validation &
verification
Requirements allocation and
tracing
Requirements change
management
Organizational change
management

16. Focus on BA Maturity
Continuous
Improvement
CompassBA TM Maturity Model
5
Strategic/
Enterprise
Focus
Optimized
4
Organizatio
nal
Focus
Strategic
3
Project
Centric
2
Ad
Hoc
Documented
1
Initial
•Informal, inconsistent
processes
•Unstable environment
•Most projects do not deliver all
requirements
Requirements:
•Planning
•Elicitation
•Analysis
•Specification
•Prioritization
•Validation
•Change Mgmt.
Integrated
Requirements:
•Communication
•Traceability
•Risk Mgmt
Solution quality:
•Allocation
•Assessment
•Verification & validation
•Deployment strategy
•Org. deployment
readiness
Defined, integrated BA:
•Standards & tools
•Training program
•BA Center of
Excellence
•Business architecture
•Feasibility studies
•Business cases
•Portfolio mgmt.
•Resource mgmt.
•Benefits mgmt.
•Quantitative BA
process mgmt.
•Requirement defect
tracking
Organizational BA
practices:
•Continuous BA p
& tool improveme
•Maturity assmt.
•Requirement def
prevention
Individual BA prac
•Knowledge & ski
assmt.
•Professional
development plan

17. IIBA Definitions
• Business Analysis
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The set of tasks, knowledge, and techniques
required to identify business needs and determine
solutions to business problems
Business Analyst
– Identify the business needs and help determine
solutions to business problems
– Responsible for requirements development and
requirements management