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www.productschool.com
Building an Inclusive Product
by fmr Instacart Product Lead
CERTIFICATES
Your Product Management Certificate Path
Product Leadership
Certificate™
Full Stack Product
Management Certificate™
Product Management
Certificate™
20 HOURS40 HOURS40 HOURS
Corporate
Training
Level up your team’s Product
Management skills
www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training
Free Product Management Resources
BOOKS
EVENTS
JOB PORTAL
COMMUNITIES
bit.ly/product_resources
COURSES
Building Inclusive Products
(and some tips on building products while being 100% remote!)
Gaurav Kumar
Former Product Lead at Instacart
Hi, I’m Gaurav!
● Product experience spanning healthcare
& life sciences, e-commerce
● Formerly at Instacart; built Rx delivery
from inception to nationwide scale
● Currently at Mahana; building
behavioral medicine apps
Connect with me on Linkedin
About this webinar
Inspired by 2020
● The COVID Pandemic
● Racial Injustice & Polarization
● Natural Disasters & Climate Change
Inclusion in Product - What and Why?
What is Inclusion?
○ Empathizing with the human problems & situations
○ Encouraging a diverse conversation
○ Making every story heard
Inclusion is empathizing with a diverse set of stories
Inclusion in Product - What and Why?
Why is Inclusion Important?
○ Empathy drives connection with the product
○ Diversity guides the product design
○ Stories are central to the product experience
Inclusion is important to validate the lived experience of others’
Building Inclusive Products - Key Learnings
● Listen - get comfortable with being the “note taker”
● Read - research, research, research
● Think - frame the problems, but do not judge
● Communicate - surround yourself with diverse voices
● Use your platform - as a PM, you have that privilege to rein it in
Your voice is an n of 1, get out there and get N!
Building Products as a Remote PM - Documentation
● ‘Product Brief’ - anything but brief! All conversations in one place
● ‘Team Priorities’ - simple ‘who, what, status’ doc for collaboration
● ‘Whiteboard in advance’ - many tools out there, but come prepared
● ‘Pre-read’ or ‘Silent-read’ - ahead of brainstorms/whiteboarding
Building Products as a Remote PM - Conversations
● ‘Swing by their desk’ - get quick chats with impromptu meetings
● ‘Be the concierge’ - Ask “How can I help you” on repeat
● ‘Rally behind the vote’ - for big groups/big decisions, 1:1’s are key
● ‘What’s your win this week?’ - get some positive ‘small talk’!
Product is the ‘glue’ between people & conversations
Wear a mask, avoid crowds & be safe.
Thank you!
www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training

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Building an Inclusive Product by fmr Instacart Product Lead

  • 1. www.productschool.com Building an Inclusive Product by fmr Instacart Product Lead
  • 2. CERTIFICATES Your Product Management Certificate Path Product Leadership Certificate™ Full Stack Product Management Certificate™ Product Management Certificate™ 20 HOURS40 HOURS40 HOURS
  • 3. Corporate Training Level up your team’s Product Management skills
  • 4. www.productschool.com Part-time Product Management Training Courses and Corporate Training
  • 5. Free Product Management Resources BOOKS EVENTS JOB PORTAL COMMUNITIES bit.ly/product_resources COURSES
  • 6.
  • 7. Building Inclusive Products (and some tips on building products while being 100% remote!) Gaurav Kumar Former Product Lead at Instacart
  • 8. Hi, I’m Gaurav! ● Product experience spanning healthcare & life sciences, e-commerce ● Formerly at Instacart; built Rx delivery from inception to nationwide scale ● Currently at Mahana; building behavioral medicine apps Connect with me on Linkedin
  • 9. About this webinar Inspired by 2020 ● The COVID Pandemic ● Racial Injustice & Polarization ● Natural Disasters & Climate Change
  • 10. Inclusion in Product - What and Why? What is Inclusion? ○ Empathizing with the human problems & situations ○ Encouraging a diverse conversation ○ Making every story heard Inclusion is empathizing with a diverse set of stories
  • 11. Inclusion in Product - What and Why? Why is Inclusion Important? ○ Empathy drives connection with the product ○ Diversity guides the product design ○ Stories are central to the product experience Inclusion is important to validate the lived experience of others’
  • 12. Building Inclusive Products - Key Learnings ● Listen - get comfortable with being the “note taker” ● Read - research, research, research ● Think - frame the problems, but do not judge ● Communicate - surround yourself with diverse voices ● Use your platform - as a PM, you have that privilege to rein it in Your voice is an n of 1, get out there and get N!
  • 13. Building Products as a Remote PM - Documentation ● ‘Product Brief’ - anything but brief! All conversations in one place ● ‘Team Priorities’ - simple ‘who, what, status’ doc for collaboration ● ‘Whiteboard in advance’ - many tools out there, but come prepared ● ‘Pre-read’ or ‘Silent-read’ - ahead of brainstorms/whiteboarding
  • 14. Building Products as a Remote PM - Conversations ● ‘Swing by their desk’ - get quick chats with impromptu meetings ● ‘Be the concierge’ - Ask “How can I help you” on repeat ● ‘Rally behind the vote’ - for big groups/big decisions, 1:1’s are key ● ‘What’s your win this week?’ - get some positive ‘small talk’! Product is the ‘glue’ between people & conversations
  • 15. Wear a mask, avoid crowds & be safe. Thank you!
  • 16. www.productschool.com Part-time Product Management Training Courses and Corporate Training