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                                      BMC Cloud Lifecycle Management
                                      BMC Cloud Lifecycle Management provides a complete solution for establishing and
                                      enabling a cloud environment, including a service catalog that defines service
                                      offerings, a self-service portal for procuring resources, and management capabilities
                                      to control the cloud. By bringing together the best practices of Business Service
                                      Management (BSM) with the flexibility and efficiency of cloud computing, you can
                                      achieve enterprise-class service quality.

Key Benefits                          Business Challenge
 Design and build an internal        The promise of cloud computing has set high expectations. Its promised business value has brought the
  cloud infrastructure that best      topic of infrastructure provisioning and management to the forefront of both technical and business
  meets the needs of your             discussions, putting pressure on IT groups to rapidly and reliably deliver cloud solutions.
  business
 Deliver superior service levels,    Those closer to the technology, however, recognize that not all clouds are the same. Decisions must be
  while also ensuring the greatest    made — ranging from supported platforms, degrees of flexibility, unification of management, and cost of
  utilization of underlying           resources. Further, the cloud cannot be yet another silo in IT’s domain, and thus a unified management
  resources
                                      strategy is required. Each of these decision points, and dozens of others, need to be resolved as cloud
 Leverage the cloud model            computing is implemented, and each has ramifications on the value of the resulting cloud to the business.
  across heterogeneous platforms
 Enable full-stack layered           The BMC Solution
  provisioning for rapid, automated   BMC brings together the benefits of traditional IT management, including operational excellence,
  resource allocation                 automation, and service delivery models, and merges them with the dynamic potential of cloud
 Optimize capital expenditures       architectures. BMC Cloud Lifecycle Management provides the foundation for a strong, flexible, and valuable
  through integration with public     cloud infrastructure that supports IT operations and delivers exceptional service quality to the business.
  clouds
                                      BMC Cloud Lifecycle Management delivers an operational model for the lifecycle of private cloud resources
                                      and the utilization of public clouds in a hybrid model. Every resource in the environment goes through a
                                      lifecycle that, when defined and appropriately automated, provides a seamless and predictable model for
                                      both IT and the business.


                                      Self-Service Portal
                                      The most visible customer-facing portion of the cloud computing environment is the self-service portal.
                                      Through the intuitive web-based interface of BMC Cloud Lifecycle Management, users can manage the
                                      services they’ve requested from the cloud, turning them on or off, and requesting additional time or
                                      resources.


                                      From this portal, they can also request new services through a simple wizard that exposes options that are
                                      available to that user, based on his or her role in the organization. Options range from different resource
                                      sizes, service tiers, and operating systems through application stacks and higher-level services, such as
                                      compliance and monitoring. Driven by a flexible service catalog married with granular role-based access
                                      controls, this multi-tenant, self-service portal presents a straightforward interface to a highly dynamic and
                                      flexible environment.


                                      Flexible Provisioning
                                      In order to provide the most flexible service stacks for users, BMC Cloud Lifecycle Management supports a
                                      very flexible underlying provisioning capability. Traditional virtualization provisioning is image-based,
                                      requiring IT to either restrictively standardize on a very small set of images or, alternatively, manage a library
                                      of hundreds of unique images. The BMC Cloud Lifecycle Management approach is one of controlled
                                      customization, delivering flexibility for the customer, within constraints designed by IT.
The provisioning capability allocates physical resources and an operating system in the environment;
                                            provisions and configures network containers for multi-tenant support; and layers middleware and
                                            applications into the cloud service. BMC Cloud Lifecycle Management can even layer compliance rules and
                                            monitoring tools into each service delivered. Backed by a robust service catalog, automation capability, and
                                            role-based access controls, the provisioning behind the solution gives users precisely the stack they require,
                                            while also maintaining the tight controls necessary to manage a complex IT environment.


                                            Unified Management
                                            Cloud environments could easily become separate IT silos with their own management tools. Such a
                                            strategy, however, typically leads to unacceptably high set-up and operational costs for an enterprise-class
                                            cloud environment. Separate CMDBs, separate compliance, separate reporting, and separate service level
                                            management just scratch the surface of the technology, let alone the initial configuration and customization
                                            efforts, that are needed.


                                            In contrast, BMC Cloud Lifecycle Management integrates seamlessly into your existing investments in
                                            management technologies, bringing over compliance rules, CMDB integration, automation, and service
                                            level management. This approach ensures that from day one, your cloud environment will meet your
                                            enterprise’s IT requirements, turning an isolated silo into a cornerstone of your data center environment.
                                            Most importantly, the BMC solution allows you to leverage consistent policies, people, processes, and tools
                                            across your infrastructure – introducing the best components of your existing environment into the cloud.


                                            Features
                                            »       Automated full-stack layered provisioning across heterogeneous platforms

                                            »       Automated provisioning of secure network containers, ensuring that data security and network
                                                    performance goals are met

                                            »       A self-service portal, supported by a purpose-built cloud service catalog

                                            »       IT service costing to model and charge for services based on their cost of delivery

                                            »       IT service management integration

                                            »       Hybrid cloud integration, enabling IT to leverage external cloud resources when needed

                                            »       Service retirement and resource reclamation

                                            Alignment with Best Practices
                                            BMC Cloud Lifecycle Management was designed to leverage the best practices of your physical data center
                                            environments and ensure that those best practices are appropriately applied to cloud-based services. By
                                            ensuring continuity between both environments, your private cloud can be enterprise-class from the start.
BUSINESS RUNS ON I.T.
I.T. RUNS ON BMC SOFTWARE.                  BSM for Cloud Computing
Business thrives when IT runs smarter,      BMC Cloud Lifecycle Management brings the best of Business Service Management (BSM) into the cloud
faster, and stronger. That’s why the most
                                            environment. Integrating with the BMC BladeLogic Server Automation Suite and BMC BladeLogic Network
demanding IT organizations in the world
                                            Automation (through BMC Atrium Orchestrator), the solution ensures that the flexibility and precision of
rely on BMC Software across both
                                            provisioning supports the needs of your cloud customers. What’s more, through integration with the BMC
distributed and mainframe environments.
Recognized as the leader in Business
                                            Atrium CMDB, closed-loop compliance can be achieved as well. The cloud may be a new environment, but
Service Management, BMC provides a          the fundamental benefits of BSM apply, only far more flexibly and dynamically than before.
comprehensive and unified platform that
helps IT organizations cut cost, reduce     For More Information
risk, and drive business profit. For the    To learn more about BMC Cloud Lifecycle Management, please visit www.bmc.com/cloud.
four fiscal quarters ended June 30, 2010,
BMC revenue was approximately $1.92
billion. Visit www.bmc.com for more
information.




                                                BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and
                                                Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be
                                                registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their
                                                respective owners. © 2010 BMC Software, Inc. All rights reserved. Origin date: 05/10
                                                                                                                                                                                                * 174366*

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BMC Cloud Lifecycle Management Provides Complete Solution for Establishing and Enabling Cloud Environments

  • 1. DATASHEET BMC Cloud Lifecycle Management BMC Cloud Lifecycle Management provides a complete solution for establishing and enabling a cloud environment, including a service catalog that defines service offerings, a self-service portal for procuring resources, and management capabilities to control the cloud. By bringing together the best practices of Business Service Management (BSM) with the flexibility and efficiency of cloud computing, you can achieve enterprise-class service quality. Key Benefits Business Challenge  Design and build an internal The promise of cloud computing has set high expectations. Its promised business value has brought the cloud infrastructure that best topic of infrastructure provisioning and management to the forefront of both technical and business meets the needs of your discussions, putting pressure on IT groups to rapidly and reliably deliver cloud solutions. business  Deliver superior service levels, Those closer to the technology, however, recognize that not all clouds are the same. Decisions must be while also ensuring the greatest made — ranging from supported platforms, degrees of flexibility, unification of management, and cost of utilization of underlying resources. Further, the cloud cannot be yet another silo in IT’s domain, and thus a unified management resources strategy is required. Each of these decision points, and dozens of others, need to be resolved as cloud  Leverage the cloud model computing is implemented, and each has ramifications on the value of the resulting cloud to the business. across heterogeneous platforms  Enable full-stack layered The BMC Solution provisioning for rapid, automated BMC brings together the benefits of traditional IT management, including operational excellence, resource allocation automation, and service delivery models, and merges them with the dynamic potential of cloud  Optimize capital expenditures architectures. BMC Cloud Lifecycle Management provides the foundation for a strong, flexible, and valuable through integration with public cloud infrastructure that supports IT operations and delivers exceptional service quality to the business. clouds BMC Cloud Lifecycle Management delivers an operational model for the lifecycle of private cloud resources and the utilization of public clouds in a hybrid model. Every resource in the environment goes through a lifecycle that, when defined and appropriately automated, provides a seamless and predictable model for both IT and the business. Self-Service Portal The most visible customer-facing portion of the cloud computing environment is the self-service portal. Through the intuitive web-based interface of BMC Cloud Lifecycle Management, users can manage the services they’ve requested from the cloud, turning them on or off, and requesting additional time or resources. From this portal, they can also request new services through a simple wizard that exposes options that are available to that user, based on his or her role in the organization. Options range from different resource sizes, service tiers, and operating systems through application stacks and higher-level services, such as compliance and monitoring. Driven by a flexible service catalog married with granular role-based access controls, this multi-tenant, self-service portal presents a straightforward interface to a highly dynamic and flexible environment. Flexible Provisioning In order to provide the most flexible service stacks for users, BMC Cloud Lifecycle Management supports a very flexible underlying provisioning capability. Traditional virtualization provisioning is image-based, requiring IT to either restrictively standardize on a very small set of images or, alternatively, manage a library of hundreds of unique images. The BMC Cloud Lifecycle Management approach is one of controlled customization, delivering flexibility for the customer, within constraints designed by IT.
  • 2. The provisioning capability allocates physical resources and an operating system in the environment; provisions and configures network containers for multi-tenant support; and layers middleware and applications into the cloud service. BMC Cloud Lifecycle Management can even layer compliance rules and monitoring tools into each service delivered. Backed by a robust service catalog, automation capability, and role-based access controls, the provisioning behind the solution gives users precisely the stack they require, while also maintaining the tight controls necessary to manage a complex IT environment. Unified Management Cloud environments could easily become separate IT silos with their own management tools. Such a strategy, however, typically leads to unacceptably high set-up and operational costs for an enterprise-class cloud environment. Separate CMDBs, separate compliance, separate reporting, and separate service level management just scratch the surface of the technology, let alone the initial configuration and customization efforts, that are needed. In contrast, BMC Cloud Lifecycle Management integrates seamlessly into your existing investments in management technologies, bringing over compliance rules, CMDB integration, automation, and service level management. This approach ensures that from day one, your cloud environment will meet your enterprise’s IT requirements, turning an isolated silo into a cornerstone of your data center environment. Most importantly, the BMC solution allows you to leverage consistent policies, people, processes, and tools across your infrastructure – introducing the best components of your existing environment into the cloud. Features » Automated full-stack layered provisioning across heterogeneous platforms » Automated provisioning of secure network containers, ensuring that data security and network performance goals are met » A self-service portal, supported by a purpose-built cloud service catalog » IT service costing to model and charge for services based on their cost of delivery » IT service management integration » Hybrid cloud integration, enabling IT to leverage external cloud resources when needed » Service retirement and resource reclamation Alignment with Best Practices BMC Cloud Lifecycle Management was designed to leverage the best practices of your physical data center environments and ensure that those best practices are appropriately applied to cloud-based services. By ensuring continuity between both environments, your private cloud can be enterprise-class from the start. BUSINESS RUNS ON I.T. I.T. RUNS ON BMC SOFTWARE. BSM for Cloud Computing Business thrives when IT runs smarter, BMC Cloud Lifecycle Management brings the best of Business Service Management (BSM) into the cloud faster, and stronger. That’s why the most environment. Integrating with the BMC BladeLogic Server Automation Suite and BMC BladeLogic Network demanding IT organizations in the world Automation (through BMC Atrium Orchestrator), the solution ensures that the flexibility and precision of rely on BMC Software across both provisioning supports the needs of your cloud customers. What’s more, through integration with the BMC distributed and mainframe environments. Recognized as the leader in Business Atrium CMDB, closed-loop compliance can be achieved as well. The cloud may be a new environment, but Service Management, BMC provides a the fundamental benefits of BSM apply, only far more flexibly and dynamically than before. comprehensive and unified platform that helps IT organizations cut cost, reduce For More Information risk, and drive business profit. For the To learn more about BMC Cloud Lifecycle Management, please visit www.bmc.com/cloud. four fiscal quarters ended June 30, 2010, BMC revenue was approximately $1.92 billion. Visit www.bmc.com for more information. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. © 2010 BMC Software, Inc. All rights reserved. Origin date: 05/10 * 174366*