Sherry Heard is a hardworking and dedicated professional seeking a career-oriented position offering growth opportunities. She has a wide range of skills from on-the-job training and education in various fields. Her experience includes marketing, sales, customer service, administration, and warehouse work. She is motivated, determined, and has experience managing front offices and stores.

1. Sherry Heard
Hard working dedicated professional seeking employment within a company that
offers growth opportunity. I have a wide range of skills aquired from on the job
training as well as educational studies in many different areas of labor feilds/settings.
Ideally seeking a position with career potential, growth potential.
Statham, GA 30666
mrsheard47@gmail.com - (770)294-0139- mobile (404)819-8975 Alt # Leave Message if unavailable
I have an excessive amount of on the job training within the Telemarketing Field, (3 years) B2B Outbound calls.
SalesForce.com- trained and certified -Hewlett Packard Enterprise
Leveled Marketing Communication Specialist - Last position led to winning awards of very important aspects
as it pertained to the company and the security of the job.
Scheduled and hosted appointments with all business entities small sized - Global as well as all SLED
organizations.
I have an excessive amount of on the job training within the Telemarketing Field, (3 years) B2B Outbound calls.
SalesForce.com trained and certified -Hewlett Packard
Marketing background provided a well rounded knowledge in seeking business opportunities from new
customers, potential customers, and previous customers. Also hold an aggressive opportunity seeking work
ethic in which most describe as a personal competition and expectation for myself and my daily tasks and
or required production goals. I set goals for myself based off needs of specific job, I’m not easily calmed
when the goal has not been met. Motivated and determined everyday to be #1 is the only explanation for my
ethic as it pertains to my job requirements. I prefer to work alone however I am an excellent team player and
will not demonstrate any less in a group (team) setting. I have a variety of clerical and administrative skills,
between all like positions (6years experience). Many previous positions within the customer service / retail
industry. I have a number of years experience in warehousing and Quality Control. Many years experience in
Residential / Commercial Janitorial /Housekeeping. Several previous positions within fast food industry, skilled
in both customer facing and food preparation.
Willing to relocate to: Banks, Jackson, Walton, Gwinnett Counties GA
Authorized to work in the US for any employer
WORK EXPERIENCE
Front Office Manager
Dalia Motorz Llc - Winder, GA - 2014 to 2015
Responsibilities
Duties included managing all clerical responsibilities necessary to operate a car dealership. Trained in Fraizer
software Program to manage vehicle inventory and financing.
Accomplishments
Successfully sold over two hundred vehicles while employed with this business.
Skills Used
Customer service
Computer literate
Marketing
Sales

2. Level 2 Marketing Specialist
Hewlett Packard - Athens, GA - 2012 to 2014
Responsibilities
As a lead generating specialist duties included conducting various B2B calls to potential and current customers
within every sector of HPs customer base to gain knowledge of customers current IT environment as well as
any challenges or potential changes. As a lead role within the first sector of building a real longterm relationship
that drives sales and markets all new hardware and software building rapport was the main focus even if the
customer had no interest or had previously experienced an issue with HPs product as a Level 2 Specialist
my job was to actively listen and allow the customer to speak about their day to day operational needs or
their interest to change certain aspects of the company's IT workload. It was imperative to be the first point of
contact for potential customers or be the best point contact to any customer who may be having issues with
the current systems. Marketing for HP gave me knowledge of the main components but being a qualified level
2 specialist allowed my focused effort to drive for quality rather than quantity.
All business units have a need to purchase, its up to the lead generator to gain trust and seek knowledge of
the need and the timeframe for purchase. As a level 2 specialist I dealt with every account type within HPs
customer base small & medium , Enterprise Groups as well as all government agencies and school systems.
SMB ENTERPRISE AS WELL AS ALL SLED ACCOUNTS (Government Agencies)
Accomplishments
I was chosen to compete with other HP Partners to become an HP Preferred Partner
Skills Used
marketing
Computer
Typing
Sales
Customers service
Office Manager
This and That Home Repairs - 2009 to 2012
Responsibilities
Maintained all customer invoices
Managed all future jobs as well as completed jobs
Payroll for all employees
Data entry management
Accomplishments
successfully managed this company for years while working only part-time
Skills Used
computer
Customer service
Marketing
Management
Payroll
Accounts payable
Shift Manager
Video Warehouse - 2005 to 2009

3. Responsibilities
Managed every aspect of store from accounts to inventory control
Quality Control Inspector
DURDEN LLC - Winder, GA - 2006 to 2008
Responsibilities
Responsible for inspection of all products before shipment to consumers.
Warehouse Associate
Durden Enterprise - 2005 to 2007
Responsibilities
Worked with several large molding machines
EDUCATION
Associate Business
Lanier Texhnical College
Bachelor's Criminal Justice Technology
Ashford University
Vetrinary Tech
SKILLS
Microsoft Office (6 years), Excel (4 years), Accounts Payable (2 years), Management Skills (3 years),
Marketing Communications (3 years), Housekeeping (10+ years), Administrative Skills (2 years), Cash
Management (3 years), Client Relationship Management (2 years), Warehouse (3 years), Customer Service
(10+ years), Payroll (5 years), Automotive Financing (2 years), Accounts Payable (2 years), Billing (3 years),
Spreadsheets (2 years), Sales (6 years)
AWARDS
HP Preferred Partner
2015
HP preferred partner award
CERTIFICATIONS
Salesforce.com Certified Administrator
Trained in Sales Force.com in 2014 by Hewlett Packard
Level 2 Marketing Specialist Certification