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Sherry heard
- 1. Sherry Heard Hard workingdedicated professional seeking employment within a company that offers growth opportunity. I have a wide range of skills aquired from on the job training as well as educational studies in many different areas of labor feilds/settings. Ideally seeking a position with career potential, growth potential. Statham, GA 30666 mrsheard47@gmail.com - (770)294-0139- mobile (404)819-8975 Alt # Leave Message if unavailable I have an excessive amount of on the job training within the Telemarketing Field, (3 years) B2B Outbound calls. SalesForce.com- trained and certified -Hewlett Packard Enterprise Leveled Marketing Communication Specialist - Last position led to winning awards of very important aspects as it pertained to the company and the security of the job. Scheduled and hosted appointments with all business entities small sized - Global as well as all SLED organizations. I have an excessive amount of on the job training within the Telemarketing Field, (3 years) B2B Outbound calls. SalesForce.com trained and certified -Hewlett Packard Marketing background provided a well rounded knowledge in seeking business opportunities from new customers, potential customers, and previous customers. Also hold an aggressive opportunity seeking work ethic in which most describe as a personal competition and expectation for myself and my daily tasks and or required production goals. I set goals for myself based off needs of specific job, I’m not easily calmed when the goal has not been met. Motivated and determined everyday to be #1 is the only explanation for my ethic as it pertains to my job requirements. I prefer to work alone however I am an excellent team player and will not demonstrate any less in a group (team) setting. I have a variety of clerical and administrative skills, between all like positions (6years experience). Many previous positions within the customer service / retail industry. I have a number of years experience in warehousing and Quality Control. Many years experience in Residential / Commercial Janitorial /Housekeeping. Several previous positions within fast food industry, skilled in both customer facing and food preparation. Willing to relocate to: Banks, Jackson, Walton, Gwinnett Counties GA Authorized to work in the US for any employer WORK EXPERIENCE Front Office Manager Dalia Motorz Llc - Winder, GA - 2014 to 2015 Responsibilities Duties included managing all clerical responsibilities necessary to operate a car dealership. Trained in Fraizer software Program to manage vehicle inventory and financing. Accomplishments Successfully sold over two hundred vehicles while employed with this business. Skills Used Customer service Computer literate Marketing Sales
- 2. Level 2 MarketingSpecialist Hewlett Packard - Athens, GA - 2012 to 2014 Responsibilities As a lead generating specialist duties included conducting various B2B calls to potential and current customers within every sector of HPs customer base to gain knowledge of customers current IT environment as well as any challenges or potential changes. As a lead role within the first sector of building a real longterm relationship that drives sales and markets all new hardware and software building rapport was the main focus even if the customer had no interest or had previously experienced an issue with HPs product as a Level 2 Specialist my job was to actively listen and allow the customer to speak about their day to day operational needs or their interest to change certain aspects of the company's IT workload. It was imperative to be the first point of contact for potential customers or be the best point contact to any customer who may be having issues with the current systems. Marketing for HP gave me knowledge of the main components but being a qualified level 2 specialist allowed my focused effort to drive for quality rather than quantity. All business units have a need to purchase, its up to the lead generator to gain trust and seek knowledge of the need and the timeframe for purchase. As a level 2 specialist I dealt with every account type within HPs customer base small & medium , Enterprise Groups as well as all government agencies and school systems. SMB ENTERPRISE AS WELL AS ALL SLED ACCOUNTS (Government Agencies) Accomplishments I was chosen to compete with other HP Partners to become an HP Preferred Partner Skills Used marketing Computer Typing Sales Customers service Office Manager This and That Home Repairs - 2009 to 2012 Responsibilities Maintained all customer invoices Managed all future jobs as well as completed jobs Payroll for all employees Data entry management Accomplishments successfully managed this company for years while working only part-time Skills Used computer Customer service Marketing Management Payroll Accounts payable Shift Manager Video Warehouse - 2005 to 2009
- 3. Responsibilities Managed every aspectof store from accounts to inventory control Quality Control Inspector DURDEN LLC - Winder, GA - 2006 to 2008 Responsibilities Responsible for inspection of all products before shipment to consumers. Warehouse Associate Durden Enterprise - 2005 to 2007 Responsibilities Worked with several large molding machines EDUCATION Associate Business Lanier Texhnical College Bachelor's Criminal Justice Technology Ashford University Vetrinary Tech SKILLS Microsoft Office (6 years), Excel (4 years), Accounts Payable (2 years), Management Skills (3 years), Marketing Communications (3 years), Housekeeping (10+ years), Administrative Skills (2 years), Cash Management (3 years), Client Relationship Management (2 years), Warehouse (3 years), Customer Service (10+ years), Payroll (5 years), Automotive Financing (2 years), Accounts Payable (2 years), Billing (3 years), Spreadsheets (2 years), Sales (6 years) AWARDS HP Preferred Partner 2015 HP preferred partner award CERTIFICATIONS Salesforce.com Certified Administrator Trained in Sales Force.com in 2014 by Hewlett Packard Level 2 Marketing Specialist Certification