SlideShare a Scribd company logo
Belal Mohammed Ibrahim
Email: Belal.m@me.com
Phone :+971-50 3506166
Dubai - United Arab Emirates.
EDUCATION:
• Alexandria University,
Egypt –(2005)
Bachelor of Business
Management (BBM)
ACHIEVEMENTS
• Handling the highest
number of clients in the
firm.
• Known for providing the
best client servicing
efficiently and
professionally with
customer satisfaction.
COMPUTER SKILLS
Word, Excel, PowerPoint,
Outlook, Internet.
LANGUAGES KNOWN:
Arabic – Fluent (Mother
tongue);
English- Fluent in speaking
and writing
PERSONAL DATA:
Date of Birth : April 19, 1982
Nationality : Egyptian
Driving License : Valid
EXPERTISE
 Bilingual and Highly Professional
 Strong Client Database;
 Proven ability to develop sales and potential in emerging market areas.
 Strong analytical and planning skills.
 Providing extensive support to various department including Litigation,
Arbitration, Translation
PROFESSIONAL EXPERICENCE (7 yrs.)
SENIOR BUSINESS DEVELOPMENT & CASE MANAGER, AL SAFAR &
PARTNERS, ADVOCATES & LEGAL CONSULTANTS, DUBAI – UAE.
JUNE 2008 – TILL DATE
Responsibilities include:
 Bringing in business to the Firm by attracting and using innovative
sales tactics;
 Providing excellent client service, by understanding and fulfilling the
needs of the client;
 Coordinating between the client and lawyers and providing prompt
response to the legal queries and updates to the client relating to their
case accordingly;
 Settlement negotiations accompanied by Customer satisfaction with the
known Developers in Dubai and UAE.
 Manage the area of sales, pertaining to market development and
marketing functions in UAE, and formulate Regional sales plans, and
maintain excellent relationships with key customers.
 Provides day-to-day general casework supervision to department staff.
Acts as resource to staff members for guidance in handling difficult or
complex cases.
 Participate in regular staff meetings, staff training programs,
supervisory sessions, and accept the responsibility for aiding the
development of positive team relationships as requested.
 Ensure that the company polices and procedure are being followed,
ensure the directors, Management and all employees are in compliance
with the rules and regulations.
 Maintains current and accurate documentation of services provided to
clients via the Outcomes Database. Assist/train staff members in
completing accurate case records and monitors use of the Outcomes
system for quality assurance purposes.
 Achieve targets set by the management, identify potential business
opportunities.
 Handle major crisis like security issues or customer who need care.
Develop feedback or complaint measures for the use of customers.
 Writing detailed descriptions of inventions in precise legal terms
(Patent & Trademarks drafts), to be granted by patent and trademarks
SKILLS:
 Extensive product
knowledge coupled with
creative ideas for product
applications.
 Proven ability to develop
sales potential in new
market areas.
 Strong analytical and
planning skills.
 Self-motivator with high
energy.
 Relationship
development.
 Good negotiator and
persuasive.
 Building of client
database.
 Attention to detail.
 Positive attitude.
 Ability to communicate
clearly and effectively.
CUSTOMER SERVICE AND SALES EXECUTIVE , TRACK SEED CO. FOR
HEAVY TRANSPORT - ALEXANDRIA - EGYPT
FEBRUARY 2006 – MARCH 2008
Responsibilities include:
 Client Updating on various products and assist them to make the best choice
by pointing out the differences between products.
 Designing an introductory call script which is accepted and followed as
standard for the department.
 Serving as product specialist and trainer for six new hires.
 Preparing weekly reports of accomplishment, the difficulties that faced and
the solutions to be taken to solve those problems.
 Respond to and follow up sales enquiries by post, telephone, emails and
personal visits.
 Maintain contact with all clients in the market area to ensure high levels of
Client Satisfaction.
 Maintain and develop a computerized customer and prospect database.
 Providing support to entire sales team, to assist in the acquisition and
maintenance of new and existing customers.
 Telecom response of sales department and channels sales leads to appropriate
Sales Representative.
 Responds to more complex customer inquiries in absence of Sales
Representative, or Customer Service Representative.
 Typing miscellaneous correspondence.
 Doing all the related Data Entry, Documents scanning and filling for the Sales
Department.

More Related Content

What's hot

Hatem Elghandour c v
Hatem Elghandour c vHatem Elghandour c v
Hatem Elghandour c v
Hatem Elghandour
 
YUSUF CV 2
YUSUF CV 2YUSUF CV 2
YUSUF CV 2
bailey wunmi
 
YASIR_MOHAMMAD_NASIR
YASIR_MOHAMMAD_NASIRYASIR_MOHAMMAD_NASIR
YASIR_MOHAMMAD_NASIR
Yasir Mohammad nasir
 
NAVEED RESUME
NAVEED RESUMENAVEED RESUME
NAVEED RESUME
Naveed Saleem
 
Adnan CV
Adnan CVAdnan CV
Adnan CV
adnan khan
 
Kazim-CV
Kazim-CVKazim-CV
Kazim-CV
Muhammed Kazim
 
brandon resume 2016 most up to date
brandon resume 2016 most up to datebrandon resume 2016 most up to date
brandon resume 2016 most up to date
Brandon Maddux
 
Hassan sorour
Hassan sorour Hassan sorour
Hassan sorour
Hassan Sorour
 
CV of AZIZ YUSUPOV
CV of AZIZ YUSUPOVCV of AZIZ YUSUPOV
CV of AZIZ YUSUPOV
Aziz Yusupov
 
Adnan CV
Adnan CVAdnan CV
Adnan CV
adnan khan
 
Andy Malik Resume
Andy Malik Resume Andy Malik Resume
Andy Malik Resume
Andy Malik
 
Ramona Adames
Ramona AdamesRamona Adames
Ramona Adames
Ramona Rosario
 
Clayton Lowry Resume
Clayton Lowry ResumeClayton Lowry Resume
Clayton Lowry Resume
Clayton Lowry
 
M.EL-Masry Resume
M.EL-Masry ResumeM.EL-Masry Resume
M.EL-Masry Resume
Mohamed aly Elmasry
 
teacher EMMANUELLA
teacher  EMMANUELLAteacher  EMMANUELLA
teacher EMMANUELLA
TEBID IMMANUELLA AMBOH
 
Turner Holland resume2
Turner Holland resume2Turner Holland resume2
Turner Holland resume2
Turner Holland
 
Alaa Ahmed resume
Alaa Ahmed resumeAlaa Ahmed resume
Alaa Ahmed resume
alaa ahmad ali
 

What's hot (17)

Hatem Elghandour c v
Hatem Elghandour c vHatem Elghandour c v
Hatem Elghandour c v
 
YUSUF CV 2
YUSUF CV 2YUSUF CV 2
YUSUF CV 2
 
YASIR_MOHAMMAD_NASIR
YASIR_MOHAMMAD_NASIRYASIR_MOHAMMAD_NASIR
YASIR_MOHAMMAD_NASIR
 
NAVEED RESUME
NAVEED RESUMENAVEED RESUME
NAVEED RESUME
 
Adnan CV
Adnan CVAdnan CV
Adnan CV
 
Kazim-CV
Kazim-CVKazim-CV
Kazim-CV
 
brandon resume 2016 most up to date
brandon resume 2016 most up to datebrandon resume 2016 most up to date
brandon resume 2016 most up to date
 
Hassan sorour
Hassan sorour Hassan sorour
Hassan sorour
 
CV of AZIZ YUSUPOV
CV of AZIZ YUSUPOVCV of AZIZ YUSUPOV
CV of AZIZ YUSUPOV
 
Adnan CV
Adnan CVAdnan CV
Adnan CV
 
Andy Malik Resume
Andy Malik Resume Andy Malik Resume
Andy Malik Resume
 
Ramona Adames
Ramona AdamesRamona Adames
Ramona Adames
 
Clayton Lowry Resume
Clayton Lowry ResumeClayton Lowry Resume
Clayton Lowry Resume
 
M.EL-Masry Resume
M.EL-Masry ResumeM.EL-Masry Resume
M.EL-Masry Resume
 
teacher EMMANUELLA
teacher  EMMANUELLAteacher  EMMANUELLA
teacher EMMANUELLA
 
Turner Holland resume2
Turner Holland resume2Turner Holland resume2
Turner Holland resume2
 
Alaa Ahmed resume
Alaa Ahmed resumeAlaa Ahmed resume
Alaa Ahmed resume
 

Similar to Belal Ibrahim - Resume

Fadi Demian .CV
Fadi Demian .CVFadi Demian .CV
Fadi Demian .CV
Fadi Demian
 
mrudula resume
mrudula resume mrudula resume
mrudula resume
Mrudula BABU THAYYIL
 
Rabih Masoud CV 2016
Rabih Masoud CV 2016Rabih Masoud CV 2016
Rabih Masoud CV 2016
Rabih Masoud
 
mohammed ilyas
mohammed ilyasmohammed ilyas
mohammed ilyas
mohammed ilyas
 
CV_2
CV_2CV_2
ahmed el-nhass c.v - new
ahmed el-nhass c.v - newahmed el-nhass c.v - new
ahmed el-nhass c.v - new
Ahmed Nhass
 
Ahmed Abd El Wahab Hammoud resume
Ahmed Abd El Wahab Hammoud resumeAhmed Abd El Wahab Hammoud resume
Ahmed Abd El Wahab Hammoud resume
Ahmed Abdelwahab
 
SAM FERNANDO 20.06.2015
SAM FERNANDO 20.06.2015SAM FERNANDO 20.06.2015
SAM FERNANDO 20.06.2015
Sampath Fernando
 
Billy Griffiths Resume - functional
Billy Griffiths Resume - functionalBilly Griffiths Resume - functional
Billy Griffiths Resume - functional
Billy Griffiths
 
Ricky Frances Cabalhin.
Ricky Frances Cabalhin.Ricky Frances Cabalhin.
Ricky Frances Cabalhin.
Ricky Frances Cabalhin
 
Raj singh's curriculum vitae
Raj singh's curriculum vitaeRaj singh's curriculum vitae
Raj singh's curriculum vitae
Raj Singh
 
Sarah Kamal CV
Sarah Kamal CVSarah Kamal CV
Sarah Kamal CV
Sarah Kamal Labib Mosad
 
JERRY OMONDI RESUME
JERRY OMONDI RESUMEJERRY OMONDI RESUME
JERRY OMONDI RESUME
jerry omondi
 
JERRY OMONDI RESUME
JERRY OMONDI RESUMEJERRY OMONDI RESUME
JERRY OMONDI RESUME
jerry omondi
 
NAVEED RESUME
NAVEED RESUMENAVEED RESUME
NAVEED RESUME
Naveed Saleem
 
Naveed resume
Naveed resumeNaveed resume
Naveed resume
Naveed Saleem
 
Asmaa cv.newdocx
Asmaa cv.newdocxAsmaa cv.newdocx
Asmaa cv.newdocx
Hafeez Abdulla . P
 
Abd-El-Aziz (1)
Abd-El-Aziz (1)Abd-El-Aziz (1)
Abd-El-Aziz (1)
Abdel Aziz Attia
 
M.EL-Masry Resume
M.EL-Masry ResumeM.EL-Masry Resume
M.EL-Masry Resume
Mohamed aly Elmasry
 
Sameh Resume
Sameh ResumeSameh Resume
Sameh Resume
Sameh Mostafa
 

Similar to Belal Ibrahim - Resume (20)

Fadi Demian .CV
Fadi Demian .CVFadi Demian .CV
Fadi Demian .CV
 
mrudula resume
mrudula resume mrudula resume
mrudula resume
 
Rabih Masoud CV 2016
Rabih Masoud CV 2016Rabih Masoud CV 2016
Rabih Masoud CV 2016
 
mohammed ilyas
mohammed ilyasmohammed ilyas
mohammed ilyas
 
CV_2
CV_2CV_2
CV_2
 
ahmed el-nhass c.v - new
ahmed el-nhass c.v - newahmed el-nhass c.v - new
ahmed el-nhass c.v - new
 
Ahmed Abd El Wahab Hammoud resume
Ahmed Abd El Wahab Hammoud resumeAhmed Abd El Wahab Hammoud resume
Ahmed Abd El Wahab Hammoud resume
 
SAM FERNANDO 20.06.2015
SAM FERNANDO 20.06.2015SAM FERNANDO 20.06.2015
SAM FERNANDO 20.06.2015
 
Billy Griffiths Resume - functional
Billy Griffiths Resume - functionalBilly Griffiths Resume - functional
Billy Griffiths Resume - functional
 
Ricky Frances Cabalhin.
Ricky Frances Cabalhin.Ricky Frances Cabalhin.
Ricky Frances Cabalhin.
 
Raj singh's curriculum vitae
Raj singh's curriculum vitaeRaj singh's curriculum vitae
Raj singh's curriculum vitae
 
Sarah Kamal CV
Sarah Kamal CVSarah Kamal CV
Sarah Kamal CV
 
JERRY OMONDI RESUME
JERRY OMONDI RESUMEJERRY OMONDI RESUME
JERRY OMONDI RESUME
 
JERRY OMONDI RESUME
JERRY OMONDI RESUMEJERRY OMONDI RESUME
JERRY OMONDI RESUME
 
NAVEED RESUME
NAVEED RESUMENAVEED RESUME
NAVEED RESUME
 
Naveed resume
Naveed resumeNaveed resume
Naveed resume
 
Asmaa cv.newdocx
Asmaa cv.newdocxAsmaa cv.newdocx
Asmaa cv.newdocx
 
Abd-El-Aziz (1)
Abd-El-Aziz (1)Abd-El-Aziz (1)
Abd-El-Aziz (1)
 
M.EL-Masry Resume
M.EL-Masry ResumeM.EL-Masry Resume
M.EL-Masry Resume
 
Sameh Resume
Sameh ResumeSameh Resume
Sameh Resume
 

Belal Ibrahim - Resume

  • 1. Belal Mohammed Ibrahim Email: Belal.m@me.com Phone :+971-50 3506166 Dubai - United Arab Emirates. EDUCATION: • Alexandria University, Egypt –(2005) Bachelor of Business Management (BBM) ACHIEVEMENTS • Handling the highest number of clients in the firm. • Known for providing the best client servicing efficiently and professionally with customer satisfaction. COMPUTER SKILLS Word, Excel, PowerPoint, Outlook, Internet. LANGUAGES KNOWN: Arabic – Fluent (Mother tongue); English- Fluent in speaking and writing PERSONAL DATA: Date of Birth : April 19, 1982 Nationality : Egyptian Driving License : Valid EXPERTISE  Bilingual and Highly Professional  Strong Client Database;  Proven ability to develop sales and potential in emerging market areas.  Strong analytical and planning skills.  Providing extensive support to various department including Litigation, Arbitration, Translation PROFESSIONAL EXPERICENCE (7 yrs.) SENIOR BUSINESS DEVELOPMENT & CASE MANAGER, AL SAFAR & PARTNERS, ADVOCATES & LEGAL CONSULTANTS, DUBAI – UAE. JUNE 2008 – TILL DATE Responsibilities include:  Bringing in business to the Firm by attracting and using innovative sales tactics;  Providing excellent client service, by understanding and fulfilling the needs of the client;  Coordinating between the client and lawyers and providing prompt response to the legal queries and updates to the client relating to their case accordingly;  Settlement negotiations accompanied by Customer satisfaction with the known Developers in Dubai and UAE.  Manage the area of sales, pertaining to market development and marketing functions in UAE, and formulate Regional sales plans, and maintain excellent relationships with key customers.  Provides day-to-day general casework supervision to department staff. Acts as resource to staff members for guidance in handling difficult or complex cases.  Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.  Ensure that the company polices and procedure are being followed, ensure the directors, Management and all employees are in compliance with the rules and regulations.  Maintains current and accurate documentation of services provided to clients via the Outcomes Database. Assist/train staff members in completing accurate case records and monitors use of the Outcomes system for quality assurance purposes.  Achieve targets set by the management, identify potential business opportunities.  Handle major crisis like security issues or customer who need care. Develop feedback or complaint measures for the use of customers.  Writing detailed descriptions of inventions in precise legal terms (Patent & Trademarks drafts), to be granted by patent and trademarks
  • 2. SKILLS:  Extensive product knowledge coupled with creative ideas for product applications.  Proven ability to develop sales potential in new market areas.  Strong analytical and planning skills.  Self-motivator with high energy.  Relationship development.  Good negotiator and persuasive.  Building of client database.  Attention to detail.  Positive attitude.  Ability to communicate clearly and effectively. CUSTOMER SERVICE AND SALES EXECUTIVE , TRACK SEED CO. FOR HEAVY TRANSPORT - ALEXANDRIA - EGYPT FEBRUARY 2006 – MARCH 2008 Responsibilities include:  Client Updating on various products and assist them to make the best choice by pointing out the differences between products.  Designing an introductory call script which is accepted and followed as standard for the department.  Serving as product specialist and trainer for six new hires.  Preparing weekly reports of accomplishment, the difficulties that faced and the solutions to be taken to solve those problems.  Respond to and follow up sales enquiries by post, telephone, emails and personal visits.  Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.  Maintain and develop a computerized customer and prospect database.  Providing support to entire sales team, to assist in the acquisition and maintenance of new and existing customers.  Telecom response of sales department and channels sales leads to appropriate Sales Representative.  Responds to more complex customer inquiries in absence of Sales Representative, or Customer Service Representative.  Typing miscellaneous correspondence.  Doing all the related Data Entry, Documents scanning and filling for the Sales Department.