The document traces the history of hospitality from ancient Greece and Rome, where guest rights and travel were established conventions, through the Middle Ages where travelers found safety and shelter at inns and monasteries. As travel became more popular in the 1800s with hotels like the Savoy and restaurants like Delmonico's Steak House, the hospitality industry continued to grow through the 20th century with mass tourism, chain hotels and restaurants. The document defines hospitality as the friendly reception and treatment of guests through warm, friendly care for their needs.
Introduction to hospitality--- History & Development of Hotel Industry, By-Vi...VikasSrivastava142
This Slide is designed for students for understanding term Hospitality, Correlating it with Service Sector, knowing the History of Hospitality, Understanding its development etc...
Combined presentation of student reports and the lectures on Lodging and Accommodation for the subject Principles of Tourism II for the College of International Tourism and Hospitality Management of the Lyceum of The Philippines Cavite, Campus. All photographs are grabbed from the internet and credit is due to their respective photographers.
Introduction to hospitality--- History & Development of Hotel Industry, By-Vi...VikasSrivastava142
This Slide is designed for students for understanding term Hospitality, Correlating it with Service Sector, knowing the History of Hospitality, Understanding its development etc...
Combined presentation of student reports and the lectures on Lodging and Accommodation for the subject Principles of Tourism II for the College of International Tourism and Hospitality Management of the Lyceum of The Philippines Cavite, Campus. All photographs are grabbed from the internet and credit is due to their respective photographers.
Hospitality industry—its origin and growth.
Travel and tourism—their evolution, importance, and related industries.
Evolution and growth of the hotel industry in the world and in India
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
A short preparation to explain the various types of hotels, their special features, the needs that they fulfill, and the kind of customers/guests who would prefer each type.
Hospitality industry—its origin and growth.
Travel and tourism—their evolution, importance, and related industries.
Evolution and growth of the hotel industry in the world and in India
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
A short preparation to explain the various types of hotels, their special features, the needs that they fulfill, and the kind of customers/guests who would prefer each type.
Definition - human resource management - Manu Melwin Joymanumelwin
Human resource management is defined as a strategic and coherent approach to the management of an organization’s most valued assets – the people working there who individually and collectively contribute to the achievement of its objectives.
The development of the concept of HRD, HRD practice in Indian and Global Context, The Profession of HRD and Implementation, The Challenges of HRD on 21st Century .....
In this presentation, we will discuss the Human Resource Development and how it functions to improve the utilization value of work force to increase professional efficiency and task delivery.
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http://www.welingkaronline.org/distance-learning/online-mba.html
This presentation is short description about Hospitality and Tourism management . In easy language and covering every point .Please like or subscribe below and leave comment or suggestion if you like .
1. Why are codes of ethics needed Who benefitsA code of .docxtrippettjettie
1. Why are codes of ethics needed? Who benefits?
A code of ethics is important because it clearly lays out the rules for behavior and provides the groundwork for a preemptive warning. Regardless of size, businesses count on their management staff to set a standard of ethical conduct for other employees to follow.
2. Advocacy has been included in the 2005 code of ethics? Is this needed? Why? Give several examples of times when career counselors in various settings might need to become advocates?
Advocating for your client is extremely important. In a lot of situations, you are the only person that they have to speak up and fight for them, as they may not be able to do it themselves. An example where this would be a case that was in Maryland. There was a mother, struggling to survive and only living from each paycheck and couldn’t afford health insurance and she couldn’t take her child to the dentist. Tragically, the tooth became infected, spread to the child’s brain and he died. In this situation, the counselor could help the mother find a better job, get her into a program to gain skills for a better job, and lastly, the local dept of human resources building could be contacted, to see what type of benefits the mother would be eligible for.
3. How could a career counselor do harm to his/her clients?
Boundaries are extremely important in a counseling session. Setting boundaries and limits in therapy sessions represents an ethical decision that is set by each counselor, when entering a therapeutic relationship. Physical contact with the client and self-disclosure to the client is not illegal; however, as self-disclosure is a form of boundary that is within the therapist’s theoretical approach and the touch is client’s verbally expressed need, both have to be monitored as they could be misinterpreted by the client. If the need for touch is not verbalized by the client, therapist should not assume that that what the client needs as the whole processed could be damaged. The use or lack of the use of touch and self-disclosure could be crucial in the therapeutic process. The therapists need to be aware of when and if it is appropriate to touch the client and self-disclose some of personal experiences to them; and always keep in mind of a big possibility of misinterpretation.
4 What aspects of career counseling practice might, if not properly done, result in a liability suit?
There is a need for clear boundaries to protect the therapeutic process and to keep the relationship professional. Boundaries protect clients from getting taken advantage of due to vulnerability. Boundaries also protect therapists from being sued by patients.
Early Egypt
By 5500 B.C.E. farming communities were established along the Nile River
Divided in to Upper and Lower regions
United in 3100 B.C.E.
Old Kingdom – 2700 – 2200 B.C.E.
Middle Kingdom –2052 – 1786 B.C.E.
New Kingdom – 1575 – 1087 B.C.E.
Old Kingdom
2700 – 2150 B.C..
Similar to Brief History of the Hospitality Industry (20)
1. Why are codes of ethics needed Who benefitsA code of .docx
Brief History of the Hospitality Industry
1. History of Hospitality
Ancient Greece: guest rights were an established set of conventions that
were accepted amongst the different cultures in the Greek world
Ancient Rome: Roman businessmen travelled; Romans were some of the
first known to travel for pleasure
Middle Ages: Others provided safety, shelter and food to travelers. As the
use of coaches for travelling took hold, travelling became more popular
Inns were typically in private homes and nobles stayed in monastaries
The New World: As people settled the New World, they brought their own
terms for eating and resting places (Inns, Taverns)
The “French Revolution”
Escoffier and the brigade system
Boulanger: The Father of Modern Restaurant
Sold a soup called ‘restorantes,’ or ‘restore the body’
2. History of Hospitality
1800’s: Savoy Hotel opened with Cesar Ritz as the General Manager
Delmonico’s Steak House opens in NYC
Travel boomed after WWII
Cross –continental travel / Trans-Atlantic flights
Eisenhower Interstate System
1960’s and Beyond: Mass tourism, package travel, growth in chain restaurants and
hotels
3. How do we define Hospitality?
Defined as the friendly reception and treatment of guests or strangers;
the quality of receiving and treating guests and strangers in a warm,
friendly way
Derived from the French word Hospice: to provide for the weary; to take
care of those travelling
Many cultures embrace hospitality
India: “The guest is God” principal
South Central Asia / Middle East: People are often characterized by an ancient set of
ethics, the first of which is hospitality
Celts: A host who granted a person refuge not only provided food and shelter, but
protection while under their roof
4. Service vs Hospitality
Service Hospitality
Technical Efficiency: Intangible Felling of Warmth
Holding a glass by the stem Sincere Smiles
Serving food to the left and clearing Handling guest needs with heartfelt
dishes from the right concern
Delivering guests’ bags to their room Vocal Tone
“Service is delivering on your promise. Hospitality is making people feel good
while you’re delivering on that promise.” – Danny Meyer
5. Many Facets of the Hospitality Industry
Lodging Industry
Cruising Industry
Restaurant Industry
Tourism
Recreation and Attractions
Clubs
Gaming and Entertainment
Meetings, Conventions, Events and Expositions
