For BSHM students

1. INTRODUCTION TO
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2. Topics
Hospitality industry—its origin and growth.
Travel and tourism—their evolution,
importance, and related industries.
Evolution and growth of the hotel industry in
the world and in India.
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3. Hospitality Industry
Hospitality is known as
travel and tourism
It provides
accommodation food and
required by guest
Hospitality is an glamour
industry
Hospitality refers to the
relationship between
reception, visitors and
strangers etc
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4. Hospitality industry
The hospitality industry is an
term for a broad
including, but not limited to,
hotels
restaurant, casinos, catering
The industry is very diverse
global, and is greatly
the economy as also by various
happenings across the world.
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5. Origin and growth
Origin – Hotel Industry
It has started from travel
and tourism.
Purpose- business,
medical,studies,pilgrimag
People use to carry there
clothes but people cannot
needs and here the
hospitality steps in
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6. Origin of hotel industry
People use to take
journey on animals such
as horses , camels and
elephants and in olden
days they use to travel
in groups they are called
caravan
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7. Origin
These group of people
use to travel short
day time only and when
night falls they are
bandits and they started
looking for
they can get bed , food
and water
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8. INNS
• Inns were generally run
by families or husband-
wife , who provides
large hall to the
travelers to make their
own bed along with
their animals and sleep
on floor and they
provide food and drinks
etc and they use charge
a nominal prices
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9. INNS
• The primitive lodging houses or
originated essentially to
the
cater
travelers.
these of
known by different names :
• Dharamshala and Sarai in
India
• Paradors in Spain
• Coffee houses in America
• Cabarets and
France
Hostelries in
Hospitia in
Switzerland
• Relay Houses in China
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10. Tourism
• Meaning :
People moving from
one place to another
Group or individual
Knowing culture,
knowledge and historic
places and temples
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11. Tourism
• Major fast growing industry
• Major source for foreign
exchange
• Employment generation i
movement of people from their
normal place of residence to
place (with
return)
the
a
intention for
four hours to a maximum of
six months for the sole purpose
• Tourism can be categorized as:
– International tourism
Domestic tourism n many
countries
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12. Old 7 Wonders of World
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13. New 7 wonders of world
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14. Types of tourism
UNWTO : Unite
nations World tourism
Organization
International tourism
Domestic tourism
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15. Tourism
Tourism
outbound
International
Inbound
Domestic
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16. International Tourism
• Visiting to other
countries or people
visiting to foreign
country is known as
international tourism
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17. Inbound tourism
• Tourist entering in a
particular country is
known inbound Tourism
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18. Outbound tourism
• Tourist leaving their
own country and
entering in another
country
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19. Domestic Tourism
• People moving within
their own country is
known domestic
country
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20. Importance of Tourism
Tourism
Employment Generation Foreign Exchange
Infrastructure
Development
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21. Employment Generation
• It creates a large number
of jobs for people Like :
• Hotels,restaurant,travel
agencies, tour operators
and tour guides
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22. Foreign exchange
• By inbound tourism we
earn lot of foreign
currency
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23. Infrastructure development
• Means people modes of
travel from one place to
another like railways,
road ways and airways
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24. Industries Related To Tourism
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25. Review
• 1.What is Hotel
• A. It is place where a bonafide traveler
can receive food and shelter and provided
he is an position to pay for it and he is in
• 2. What is tourism
• A. Tourism people travelling from one
recreation, leisure, religious, family or
business purposes, usually for a limited
• 3.What are tourism related industries
• A.Transportation,Accomodation ,
F&B,Retails,Activities
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26. Evolution and growth of hotel
industry
Inn and Hospality merged together in 5 th century BC
The origin and growth of hotel industry can be discussed under
following periods:
– Ancient Era :
– Grand Tour:
– Modern Era :
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27. Ancient Era
– Ancient Era :
– Earliest recorded evidence of
hospality facilities in Europe 500 BC
– Biblical era – Inns- no privacy
– Greece – came up establishment
provides food and beverage to the
– In 3rd century AD In Europe
mushrooms called as Mansionis
– After 100 yrs – Industrial revolution
took place –
travelling
– It made people travel for education
and business
– 1750to 1825 small chalet hotels
were running
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28. Grand tour
• The second half of eighteenth
century- French revolution
TOUR ( 1789-99)
• Hotel industry boom took
place
• Business opp.-
france,italy,germany etc
• Transportation , lodging took
place
• Thomas cook was first person
to make world tour from
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29. Modern Era
• 1794-The City hotel in new
york with73 rooms took
• Tremont House in Boston -
170 room with luxurious
facilities
• Palmer house & Sherman
House- Chicago
• The palace –Chicago with
800 rooms
• First business hotel – 1908 –
buffalo –The Statler Hotel-
The City hotel
The palace The Statler
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