The document provides an overview of the history and macro perspective of tourism and hospitality. It discusses:
1) The origins of tourism dating back to ancient times with early forms being trading and religious pilgrimages. Hospitality also began with ancient civilizations like the Sumerians.
2) The evolution of tourism through different time periods from the Medieval era to the Industrial Revolution, which stimulated tourism growth.
3) Key developments in the hospitality industry from ancient Greece to the modern era, including the contributions of pioneers like Cesar Ritz.
4) International travel patterns being dominated by flows between Europe and North America.
5) Factors that continue to drive tourism growth, such as
Unit Topics:
Hospitality and Tourism
The nature of tourism services
Major categories of tourism product and services
Industry Terminology
Tourism Organizations
Learning Objectives:
Define the basics and purposes the nature of travel and tourism and the sectors of the modern visitor economy it supports
The tour commentary is the tour guides primary tool of trade. Excellent tour guides pay attention to how they delivery their commentary on every tour by striving for continuous improvement. The slide explores some of the ways a tour guide can use his or her tour commentary to achieve excellence in guiding.
Unit Topics:
Hospitality and Tourism
The nature of tourism services
Major categories of tourism product and services
Industry Terminology
Tourism Organizations
Learning Objectives:
Define the basics and purposes the nature of travel and tourism and the sectors of the modern visitor economy it supports
The tour commentary is the tour guides primary tool of trade. Excellent tour guides pay attention to how they delivery their commentary on every tour by striving for continuous improvement. The slide explores some of the ways a tour guide can use his or her tour commentary to achieve excellence in guiding.
An introduction of the concept of tour guiding as a concept and as a profession. This presentation was created to augment the lecture on the same subject for the students of the College of International Tourism and Hospitality Management (CITHM) of the Lyceum of the Philippines - Cavite Campus for the subject Tour Guiding Services.
This presentation covers (1) Social impact of tourism; (2) Effects of globalization on tourism development; (3) Sex tourism and exploitation of women; and (4) Trends and issues shaping tourism and hospitality development.
Differentiate the difference among direct, indirect, induced, and dynamic impacts of tourism on the economy;Identify the positive and negative impacts of tourism on the economy.
An introduction of the concept of tour guiding as a concept and as a profession. This presentation was created to augment the lecture on the same subject for the students of the College of International Tourism and Hospitality Management (CITHM) of the Lyceum of the Philippines - Cavite Campus for the subject Tour Guiding Services.
This presentation covers (1) Social impact of tourism; (2) Effects of globalization on tourism development; (3) Sex tourism and exploitation of women; and (4) Trends and issues shaping tourism and hospitality development.
Differentiate the difference among direct, indirect, induced, and dynamic impacts of tourism on the economy;Identify the positive and negative impacts of tourism on the economy.
A presentation to familiarize the students in the 1st semester of hospitality institutes with basic ideas related to the origin and growth of tourism industry.
For students enrolled in tourism and hospitality courses, Macro Perspertive of Tourism and Hospitality serves as an introduction. This book intends to demonstrate the connection between tourism and hospitality as well as introduce key phrases and ideas that are utilized often across the various industries.It shows the structure and scope of tourism as well as the impact of Tourism as an industry in relation to the world economy and society. It also illustrates that effects of the convergence of tourism with the other local industries and let the students appreciate the multiplier effect in various fonts.Hospitality and tourism have impact in the macro perspective side of economics.The definition of macro perspective of tourism and hospitality is indicated below.Macro means whole. In economics, macroeconomics is the study of the whole economy. It includes all buying and selling, all production and consumption, and everything that happens in the economy. A common concept in macroeconomics is GDPor Gross Domestic Product. This is one of the primary indicators being used to gauge the health of a nation’s economy. It is the monetary value of all the finished goods and produced within a country’s territory within a specific period.The hospitality sector includes accommodation, food and drinks outside a person’s home. It has various impacts in the macro side of economics. The impact to macro perspective of hospitality industry includes the employment that the hospitality industry generates. This sector also contributes to the total tax collection of economy. Employment and tax contribute to the total GDP of an economy.On the other hand, tourism industry involves activities that involve travel, leisure, and sightseeing that attract tourists from various part of the world. Similar with the hospitalitysector, the impact to macro perspective of tourism industry includes its contribution to tax and employment, which in turn contribute to GDP. On top of this, tourism also involves economic costs incurred for tourism businesses such as government costs for infrastructures to serve tourists and visitors better. Tourism’s economic impact is often always being considered in the planning and development of a nation.Macro-environment trends are external factors over which the industry has no control that might affect its performance and strategies. There are many currently affecting the hospitality industry and its providers.
This course is designed to give an explicit overview of tourism and hospitality industry. It begins with the study of tourism by tracing back in time its activities and foundations. It also presents the important terms used throughout the course. It discusses the vital concepts of different sectors of the industry such as transportation, travel intermediaries, accommodation, food and beverage operations, destinations and attraction and their responsibilities as global tourism stakeholders to implement protective actions.
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1. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
THE HISTORY OF TOURISM AND
HOSPITALITY
Chapter 2:
2. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Lesson Contents
History of the Tourism Industry. History of the
Hospitality Industry. Pioneers in the Tourism and
Hospitality Industry. Origins of Tourism and
Hospitality in the Philippines. International
Travel Patterns. Factors That Favor the Growth
of Tourism and Hospitality.
3. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
LESSON OBJECTIVES
1. Describe the history of the tourism and hospitality
industry;
2. Explain the origin of tourism and hospitality in the
Philippines;
3. Identify the international travel patterns; and
4. Describe the factors that favor the growth of
tourism and hospitality.
4. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
DISCUSSION QUESTIONS
1. Discuss early tourism.
2. Describe the Grand Tour.
3. Explain the meaning of “spa.”
4. In what way did “spas” contribute to the growth of the
tourism industry?
5. Describe tourism during the Medieval Period, the
Renaissance, and Elizabethan Eras.
6. How did the Industrial Revolution bring about major changes
in tourism development?
5. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
DISCUSSION QUESTIONS
7. Discuss tourism in the 19th and 20th centuries.
8. Describe the origin of tourism and hospitality in the
Philippines.
9. Explain the contributions of the Sumerians to the
development of the hospitality industry.
10. Describe the contributions of ancient Greece to the
development of the hospitality industry.
11. Why did the business of innkeeping disappear during the
Dark Ages?
12. How did the invention of the railroad and the development
of railroad networks affect the development of the
hospitality industry?
6. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
DISCUSSION QUESTIONS
13. Explain the importance of the French Revolution in the
history of restaurants.
14. Describe the contributions of Cesar Ritz to the development
of the hospitality industry.
15. Explain the international travel patterns.
16. Discuss the factors that hastened the growth of tourism and
hospitality.
7. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Early Tourism
• Man has traveled since the earliest times although
the term tourism was used only in the 19th century.
• Tourism is derived from the Hebrew word torah
which means ‘studying, learning, or searching’.
• Tourism can trace its ancestry in the Old Testament.
Noah with his Ark must have been the first large-
scale operator even though his passengers were
mostly animals.
• Chapters 26 and 27 of the Book of Ezekiel describe
trade and commerce in ancient Tyre and recount the
travels abroad made by merchants.
8. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Two Forms of Early Tourism
1. Trading. The invention of money, writing, and
wheel by the Sumerians facilitated travel and
exchange of goods.
2. Travel for religious reasons. This took the form of
pilgrimages to places of worship such as Chaucer’s
tale of pilgrimage to Canterbury.
Beginning in 1388, English pilgrims were required to obtain and
carry permits, the forerunner for the modern passport.
9. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Tourism in the Medieval Period
• Travel, derived from the word travail, became
burdensome, dangerous, and demanding during this
time.
• After the decline of the Roman Empire in the 5th
century, roads were not maintained and they
became unsafe.
• Crusaders and pilgrims were the only ones who
traveled.
10. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Tourism During the Renaissance and
Elizabethan Eras
• Under Elizabeth I, young men seeking positions in
court were encouraged to travel to the continent to
widen their education.
• This practice was gradually adopted by others in the
lower social scale.
• In time, it became recognized that the education of a
gentleman should be completed by a “Grand Tour”
of the cultural centers of the continent which lasted
for three years.
11. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Tourism During the Renaissance and
Elizabethan Eras
• By the end of the 18th century, the practice had
become institutionalized for the upper class of
society.
• As young men sought intellectual improvement in
the continent, the sick sought a remedy for their
illnesses in “spas” or medicinal baths.
• The term “spa” is derived from the Walloon word
espa meaning “fountain.”
• Turnbridge Wells in Kent (near London) became
famous as a spa in the 1660s.
12. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Tourism During the Industrial Revolution
• The Industrial Revolution brought about major
changes in the scale and type of tourism
development.
• Social changes made travel desirable as a
recreational activity.
• Increase in productivity, regular employment, and
growing urbanization gave more people the
motivation and opportunity to go on a holiday.
• The middle class combined higher incomes and
growing education into annual holidays.
13. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Modern Tourism
• Tourism in the 19th Century
– The railway provided reliable and cheap transportation and
competition since various private companies invested heavily in
hotels, resorts, and entertainment facilities.
– Steam power provided increased mobility and reliable and inexpensive
transportation that led to the popular day-trip cruises and the growth
of coastal resorts near large industrial towns.
• Tourism in the 20th Century
– Early post-war prosperity, and large-scale migration, boosted the
demand for international travel.
– New forms of mass communication stimulated curiosity about
other countries, with the influence of posters and the press, the
cinema, radio, and television widened knowledge and interest in
travel.
14. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Origins of Tourism and Hospitality in the
Philippines
• Tourism and hospitality in the Philippines began when the
original inhabitants of the country roamed around in search
of food.
• Steamships and airlines began to service the Philippines
from other countries; thus, giving impetus to tourism and
hospitality in 1947.
• The Philippines had undergone economic, social, and
political crises starting in the 1960s up to the ‘70s, which
hindered the development and promotion of tourism and
hospitality.
• Tourism and hospitality in the Philippines at present is the
result of the continuous development and promotion of
tourism and hospitality from 1950 to the present.
15. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
History of the Hospitality Industry
• Ancient Period (The Sumerians)
• Produced such abundant harvests by selling surplus grain to people in
other parts of the region;
• Invented money and writing as a means to record and settle their
business transactions;
• Converted grains to alcoholic beverages or beers which became the most
common consumed beverages in Sumerian society.
• The Greek Empire
• Their land and sea travels made them dominant in the Mediterranean
region; forms of overnight accommodation became a necessity;
• Many inns and taverns, restaurants in ancient Greece were often
respected and served foods;
• In 146 BC, after many years of conflict, Greece became a Roman
protectorate and the Roman efforts at territorial expansion continued.
• Caravans stopped at Khans, a combination of stables, sleeping
accommodations, and fortresses which provided shelter from sandstorms
and enemies who attacked caravans.
16. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
History of the Hospitality Industry
• Medieval Period (Dark Ages)
• After the fall of the Roman Empire in 476 AD, innkeeping
disappeared;
• Monasteries of the Church were self-sufficient enterprises;
• Providing hospitality services to travelers became a burden to
the religious houses.
• The Church found it difficult to accommodate many travelers in
a limited space.
• The Church continued to provide hospitality to the poor since
Christian charity was an important element in the Church’s
mission
• Gradually, some taverns, inns, and wine shops began to give
accommodations to middle-class travelers.
• Thus, the number of inns increased although the standards of
comfort and cleanliness differed greatly in different countries
and regions.
17. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Early Modern Period: 1600 AD to 1800 AD
• In the 16th century, taverns called an ordinary served a fixed
price, fixed menu meal in England.
• The advent of stagecoach travel revolutionized hospitality
on the road followed by stagecoach or coaching inns.
• At coaching inns, tired horses were exchanged with fresh
horses and stagecoach passengers were fed and given the
opportunity to rest overnight. Travel was difficult because
the roads were full of potholes and normally soaked in
mud.
• There was an increase in the quality of inns, the application
of English common law to the hospitality industry;
• In France, the reintroduction of restaurants for public
dining was seen.
18. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
• In the late 18th century, there were no public restaurants.
• In England, coffee houses and taverns served a daily
“ordinary” which is a main meal with a fixed price.
• Most people took their meals at home; the rich had their
own cooks and entertained in their own homes.
• Inns were established for travelers and did not normally
serve meals to local residents.
• The food service element of the hospitality industry
changed dramatically in France in 1765.
• In that year, a man named Boulanger operated a small
business which sold soups and broths in Paris.
• These were known as restaurants, a French word which
means “restoratives”.
19. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Pioneers in the Tourism and Hospitality Industry
• There are several outstanding individuals who have made a
significant contribution to the growth and development of the
tourism and hospitality industry.
Cesar Ritz
• Cesar Ritz became the general manager of the Savoy Hotel in
London, one of the most famous and luxurious hotels in the
world. He made the hotel a cultural center for high society.
The Ritz name is synonymous with refined, elegant hotels and
service. At present, the Ritz-Carlton hotels bear his name.
20. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
International Travel Patterns
• Major travel flows occur between the United States and
Western Europe. Secondary regional patterns exist between
South America, the Caribbean, Africa, the Near East, and the
Far East. Travel to Africa is usually one way, originating in
Europe.
• The heaviest flow of air traffic into Europe is between New
York and London;
• Europe generates about one-half of overseas travelers to the
US. Travel between European countries—intracontinental
travel—has been very popular. This is one of the reasons for
Europe’s large share of the worldwide travel market.
21. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
Factors That Favor the Growth of Tourism and Hospitality
• Rising disposable income for large sections of the population
• Growth in the number of retired persons with the desire and the energy to travel
• Increase in discretionary time – shorter workweeks and longer vacations
• Greater mobility of the population
• Growth in the number of “singles.”
• Greater credit availability through credit cards and bank loans
• Higher educational levels
Factors That Favor the Growth of Tourism and Hospitality
• The growth of cities
• Simplification of travel through the package tour.
• Growth of multinational business
• Modern transportation technology
• Shift in values
• Advances in communication
• Smaller families and changing roles
22. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
LESSON SUMMARY
• Tourism and hospitality dates back to the earliest of
civilizations with early beginnings that date back in the
Old Testament.
• Early tourism and hospitality is characterized by travel
for business and religion.
• Hospitality industry began with the Sumerians who lived
in Mesopotamia near the Persian Gulf. The Sumerians
established taverns which provided food, drinks, and
shelter to Sumerian traders and travelers.
• The ancient Egyptians provided food and lodging to
travelers who wanted to see the pyramids and attend
festivals. The ancient Greeks established inns and
taverns to provide food and accommodation to weary
travelers.
23. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
LESSON SUMMARY
• After the collapse of the Roman Empire, no one traveled
for pleasure due to: political instability, lack of extensive
trade and commerce, poor roads, inefficient
transportation, and the proliferation of highway robbers
who preyed on travelers.
• The monasteries of the Roman Catholic Church provided
food and shelter to travelers after the fall of the Roman
Empire.
• During the Middle Ages, the hospitality industry became
more organized with the establishment of restaurant
guilds.
• French cuisine was brought to America and the first
restaurant was established in the United States.
24. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
LESSON SUMMARY
• Tourism and hospitality in the Renaissance period is
characterized by the Grand Tour in which scholars from
both the middle and upper classes went on a three-year
exploration of the capitals, politics, culture, and society of
Western Europe to enhance their education.
• There was also an increase in the popularity of “spas” in
which the sick sought to be cured of their ailments by
bathing in the mineral springs.
• The Industrial Revolution stimulated pleasure travel due
to increase of wealth, the creation of a large and
prosperous middle class, improvements in
transportation, the need of the working class to find relief
from their work routine, and the desire of the city
dwellers for relaxation and adventure.
25. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
• The nineteenth century established concepts such as à la carte dining, mass feeding,
better preservation of food, ice cream parlors, and the custom of eating out.
• In the 19th and 20th century, pleasure travel continued to progress due to economic
prosperity, the introduction of the jet aircraft and the private car, and social changes
and changing values brought about by mass education. Other factors such as paid
holidays, shorter workweek, and annual holidays increased the demand for travel.
• Cesar Ritz is one of several individuals who have made outstanding contributions to the
growth and development of the tourism and hospitality industry.
• After the declaration of martial law in 1972, the tourism and hospitality industry in the
Philippines grew. The Department of Tourism, which is the NTO of the Philippines has
launched several programs for the development of the tourism and hospitality industry.
• A substantial proportion of international travel occurs within and between Europe and
the United States.
• A large number of factors have consistently influenced the growth of tourism and
hospitality including economic prosperity, availability of leisure time, higher levels of
education, increase in the number of retirees, credit availability, growth of cities, and
improvement in transportation.
26. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
APPLICATION AND ASSESSMENT
1. Research on the origin of the hospitality
industry in the Philippines.
27. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
CHAPTER QUIZ. Identify the following:
______________ 1. The forerunners of the present gasoline stations
______________ 2. The inventors of money
______________ 3. The country where the first Olympic Games was
held
______________ 4. Travel to the cultural centers of Europe
______________ 5. The first and the most famous travel organizer
______________ 6. The term given to medicinal baths
______________ 7. A combination of stables and sleeping
accommodations which provided shelter from sandstorms
______________ 8. The illegal use of private vehicles for public use
______________ 9. A soup vendor in Paris who established the first
restaurant
______________ 10. The Hebrew word from which the word
“tourism” was derived
28. MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
CHAPTER QUIZ. Enumerate the
following:
11–15. The top five countries that generate
international travel
16–20. Factors that favor the growth of tourism and
hospitality