Bridging Business and HR
Kris	Duggan,CEO	and	Co-Founder
@kduggan
A big thanks
to our sponsors
300 Customers
500K Goals
50K Conversations
Peers have provided
feedback 5K times
Help people reach their
full potential at work
Major challenges
for companies
Focus
Feedback
Facilitation
Managers spend
200 hours on average on
the performance process
94% of organizations don’t
believe their current
performance management
process is worth the time
60% of employees
report a lack of feedback
Traditional performance
management is:
Time consuming
Excessively subjective
Demotivating
Ultimately unhelpful
The Continuous Performance
Management Movement
1/3
of	companies	are	moving	
to	Continuous	Performance	
Management
96%
Say the process is simpler
100%
Have increased the quality
of conversations
91%
Say data for employee
evaluation is better
90%
See increased engagement
What is Continuous
Performance Management?
Continuous Performance
Management
FeedbackGoals/OKRs Autopilot
Continuous Performance
Management
FeedbackGoals/OKRs Autopilot
• Frequent goal setting
• Visibility on progress
• Cross-functional alignment
Continuous Performance
Management
FeedbackGoals/OKRs Autopilot
• Check-ins and 1:1s
• Peer feedback
• Lightweight reviews
Continuous Performance
Management
FeedbackGoals/OKRs Autopilot
• Manageable process
• Automated administration
• Company-wide participation
Vipul Galal
Head	of	Product
@vip7
Raise your hand if don’t
think goals are important
Raise your hand if you
think goals are hard
CollaborativeOpen Measurable LightweightFrequent
After 3 years
of studying Goal
Science®
We’ve found
two types of goal
setters
First group:
Just want something easy
Need	a	lightweight	way	to	
track	progress	on	goals
Second group:
Take goals to the next level
Want	to	collaborate,	
integrate	and	align	goals
Many organizations have
both groups
How	do	you	deploy	Continuous	
Performance	Management	for	
both	groups?
Introducing Goals Lite
Set	goals	and	update	
progress	with	three	clicks
Different goal modules
within a continuous
performance
management process
Goals Lite Goals Pro
Peer Feedback, Conversations, Reviews
Lite
Lite
Lite
Lite
Lite
Lite
Lite
Lite
Steve	Hackney
Head	of	Solutions	 Engineering
@stevehackney
Throwback Thursday
#tbt	#goalsummit	#2016
A	way	to	drive	more	
productive	coaching	
check-ins
Lightweight
Flexible
Scheduled
75%
What percentage
of customers are launching
Conversations?
Can managers initiate
Conversations without HR?
?
Introducing Ad Hoc
BetterWorks Conversations
What	makes	a	BetterWorks	
Conversation	so	effective?
Lightweight
Flexible
Scheduled
Can employees provide peer
feedback without waiting for
HR to initiate it?
?
Introducing Ad Hoc
Peer Feedback
A thought experiment
about ad hoc feedback
Scheduled	
Peer	Feedback
Ad	Hoc	
Peer	Feedback
Scheduled	
Conversations
Ad	Hoc	
Conversations
Haley	Barrile
Head	of	Customer	Success
@betterworks
Program Autopilot
Smart Reminders
Work Graph
TM
Progress
Achievement
Comments
Cheers
Collabration
Prompts
Drives
Feedback
Recognition Better Coaching
Employee Engagement
Goal Achievement
Peer Feedback
Continuous Performance
Management
FeedbackGoals/OKRs Autopilot
Thank you

Bridging Business and HR