On September 27, 2017, there was an AgileHR Meetup in Amsterdam. Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a short presentation on current trends in performance management. These are the slides he used.
With the New Year upon us, taking the opportunity to collect, understand, and act on employee feedback is crucial.
As you begin to set the stage for 2018, what areas are you focused on improving for your organization and employees?
On February 7, we invite you to learn from Culture Amp’s Fresia Jackson, People Scientist, and Chris Woodcock, Customer Success Coach, as they guide you in conversation on how to craft your 2018 employee feedback strategy.
You’ll learn:
- Objectives of a feedback strategy
- 5 simple steps to start your feedback strategy
- How (and why) to customize your approach
Webinar Link: https://www.brighttalk.com/mybrighttalk/channel/14789/webcast/294249
Using Data to (Continuously) Develop a Culture First Onboarding ExperienceCulture Amp
A company’s onboarding experience is essential. You're orienting a new hire in the right direction and equipping them with the tools to become productive sooner.
Though you may already have an onboarding program, what are you doing to further develop it? How are you leveraging employee feedback data to uncover trends and make meaningful changes?
In this webinar, join Stacey Nordwall, Senior People Operations Manager and Fresia Jackson, Senior People Scientist; they’ll share how to collect and understand data regarding your onboarding experience to quickly iterate and improve your program.
You'll learn:
- Why onboarding is important
- What to measure in onboarding
- How to take action with onboarding data
High-Impact Performance Management: 4 Ways to Build Your Leadership Bench and...Snag
Performance management in the service industry is no easy task. You’ve got a lot of locations and higher-than-average turnover. Keeping frontline employees engaged, while developing your best ones for future management positions is not only a top concern for most companies, but also crucial to overall business success.
Check out our ‘High-Impact Performance Management’ webinar presentation, featuring our performance management expert, Dr. Chris Wright, and Flash Foods’ Training Manager, Michelle Davis, to receive 1 credit hour toward HRCI recertification and:
– Discover the 4 secrets to develop your top performers and build your leadership bench
– Hear how Flash Foods is increasing evaluation efficiency by 75% and saving 750 hours/year
– Uncover the 6 mistakes so many companies are making in the performance management process … and how to correct them
– Understand how increasing feedback can also increase employee engagement, retention and customer service
With the New Year upon us, taking the opportunity to collect, understand, and act on employee feedback is crucial.
As you begin to set the stage for 2018, what areas are you focused on improving for your organization and employees?
On February 7, we invite you to learn from Culture Amp’s Fresia Jackson, People Scientist, and Chris Woodcock, Customer Success Coach, as they guide you in conversation on how to craft your 2018 employee feedback strategy.
You’ll learn:
- Objectives of a feedback strategy
- 5 simple steps to start your feedback strategy
- How (and why) to customize your approach
Webinar Link: https://www.brighttalk.com/mybrighttalk/channel/14789/webcast/294249
Using Data to (Continuously) Develop a Culture First Onboarding ExperienceCulture Amp
A company’s onboarding experience is essential. You're orienting a new hire in the right direction and equipping them with the tools to become productive sooner.
Though you may already have an onboarding program, what are you doing to further develop it? How are you leveraging employee feedback data to uncover trends and make meaningful changes?
In this webinar, join Stacey Nordwall, Senior People Operations Manager and Fresia Jackson, Senior People Scientist; they’ll share how to collect and understand data regarding your onboarding experience to quickly iterate and improve your program.
You'll learn:
- Why onboarding is important
- What to measure in onboarding
- How to take action with onboarding data
High-Impact Performance Management: 4 Ways to Build Your Leadership Bench and...Snag
Performance management in the service industry is no easy task. You’ve got a lot of locations and higher-than-average turnover. Keeping frontline employees engaged, while developing your best ones for future management positions is not only a top concern for most companies, but also crucial to overall business success.
Check out our ‘High-Impact Performance Management’ webinar presentation, featuring our performance management expert, Dr. Chris Wright, and Flash Foods’ Training Manager, Michelle Davis, to receive 1 credit hour toward HRCI recertification and:
– Discover the 4 secrets to develop your top performers and build your leadership bench
– Hear how Flash Foods is increasing evaluation efficiency by 75% and saving 750 hours/year
– Uncover the 6 mistakes so many companies are making in the performance management process … and how to correct them
– Understand how increasing feedback can also increase employee engagement, retention and customer service
Continuous Performance Management: How To Make It WorkJosh Bersin
The new world of continuous performance management has arrived. In this presentation we show the 7 practices and give some examples of how to implement this important new management and HR model.
There’s no doubt that organizations are increasingly reliant on external expertise. And that raises big questions for human resources: How clear is our strategy and philosophy of contingent staffing? How involved is HR in managing external expertise on behalf of their organizations, and how involved should it be? How well does our workforce planning incorporate external experts into a total workforce plan? How well do our systems and policies support our ability to attract the best external talent, and their productivity?
In this spotlight webinar, Norm Smallwood and Jon Younger, authors of “Agile Talent: How to Source and Manage Outside Experts” will deliver insight on how talent leaders can successfully manage, mobilize and maximize the contributions of agile talent.
During this Spotlight webinar, attendees will explore:
-The challenge of agile talent.
-What strategic agile talent management looks like.
-How leaders need to change how they think and act to make the most from this agile workforce.
-The role of HR now, and the implications of an HR strategic approach to agile talent.
Please Don't Go: The top retention drivers for employeesCulture Amp
Using data from Culture Amp's 2015 Benchmark report we look at the key drivers of retention. Data collected is from over 60,000 employees at 100+ of the world's most innovative companies.
I've updated my slides on the Business Partner concept and included it in my class on the HRBP Model. Class is next week, February 27-28 at the Pace Midtown Campus.
RBL Omnia combines five of RBL's exclusive, world-class product offerings: RBL Institute, Virtual Academies, OGS, Online Assessments, and a Research Repository to identify, measure, and monitor the highest impact human capability investments.
Alignment. In a global marketplace where change and disruption are the only constants, alignment is the vital concept that will keep HR practices advancing and evolving. According to the 2015 PwC CEO Agenda survey, 73% of CEOs are concerned the lack of available key skills is a threat to organizational growth. This is the opportunity for HR to come to the forefront and align themselves across the business to drive the necessary changes for success.
This deck dives into the five focus areas where HR can align to ensure every piece of their strategy is primed for organization transformation.
RBL Omnia combines five of RBL's exclusive, world-class product offerings: RBL Institute, Virtual Academies, OGS, Online Assessments, and a Research Repository to identify, measure, and monitor the highest impact human capability investments.
“I think as a company, if you can get those two things right — having a clear direction on what you are trying to do and bringing in great people who can execute on the stuff — then you can do pretty well.”
– Mark Zuckerberg, CEO, Facebook
Creating a Strategic Plan is an excellent presentation for individuals who would like to understand the steps involved in creating a strategic plan. This presentation is very helpful for start-ups, entrepreneurs, and business owners who would like to create a strategic plan. This presentation was delivered at the University of Budapest in May of 2015.
If you would like help in creating a strategic plan, Gary Wheeler at The Virtual HR Director is available to help.
Achieving High-Impact HR requires a shift to a new level of maturity. Traditional models that focus on service delivery efficiency and cost reduction are important, but now we must move further – from “rationalization” to “optimization” of the entire HR function.
On December 8 and 10, 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation in the Future of Work program. These are the slides he used.
Continuous Performance Management: How To Make It WorkJosh Bersin
The new world of continuous performance management has arrived. In this presentation we show the 7 practices and give some examples of how to implement this important new management and HR model.
There’s no doubt that organizations are increasingly reliant on external expertise. And that raises big questions for human resources: How clear is our strategy and philosophy of contingent staffing? How involved is HR in managing external expertise on behalf of their organizations, and how involved should it be? How well does our workforce planning incorporate external experts into a total workforce plan? How well do our systems and policies support our ability to attract the best external talent, and their productivity?
In this spotlight webinar, Norm Smallwood and Jon Younger, authors of “Agile Talent: How to Source and Manage Outside Experts” will deliver insight on how talent leaders can successfully manage, mobilize and maximize the contributions of agile talent.
During this Spotlight webinar, attendees will explore:
-The challenge of agile talent.
-What strategic agile talent management looks like.
-How leaders need to change how they think and act to make the most from this agile workforce.
-The role of HR now, and the implications of an HR strategic approach to agile talent.
Please Don't Go: The top retention drivers for employeesCulture Amp
Using data from Culture Amp's 2015 Benchmark report we look at the key drivers of retention. Data collected is from over 60,000 employees at 100+ of the world's most innovative companies.
I've updated my slides on the Business Partner concept and included it in my class on the HRBP Model. Class is next week, February 27-28 at the Pace Midtown Campus.
RBL Omnia combines five of RBL's exclusive, world-class product offerings: RBL Institute, Virtual Academies, OGS, Online Assessments, and a Research Repository to identify, measure, and monitor the highest impact human capability investments.
Alignment. In a global marketplace where change and disruption are the only constants, alignment is the vital concept that will keep HR practices advancing and evolving. According to the 2015 PwC CEO Agenda survey, 73% of CEOs are concerned the lack of available key skills is a threat to organizational growth. This is the opportunity for HR to come to the forefront and align themselves across the business to drive the necessary changes for success.
This deck dives into the five focus areas where HR can align to ensure every piece of their strategy is primed for organization transformation.
RBL Omnia combines five of RBL's exclusive, world-class product offerings: RBL Institute, Virtual Academies, OGS, Online Assessments, and a Research Repository to identify, measure, and monitor the highest impact human capability investments.
“I think as a company, if you can get those two things right — having a clear direction on what you are trying to do and bringing in great people who can execute on the stuff — then you can do pretty well.”
– Mark Zuckerberg, CEO, Facebook
Creating a Strategic Plan is an excellent presentation for individuals who would like to understand the steps involved in creating a strategic plan. This presentation is very helpful for start-ups, entrepreneurs, and business owners who would like to create a strategic plan. This presentation was delivered at the University of Budapest in May of 2015.
If you would like help in creating a strategic plan, Gary Wheeler at The Virtual HR Director is available to help.
Achieving High-Impact HR requires a shift to a new level of maturity. Traditional models that focus on service delivery efficiency and cost reduction are important, but now we must move further – from “rationalization” to “optimization” of the entire HR function.
On December 8 and 10, 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation in the Future of Work program. These are the slides he used.
On June 16 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) conducted a webinar for Zimbabwean HR professionals and others. These are the slides he used.
On May 6, 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave an online presentation for Indian HR professionals, in a webinar organised by the Best of HR Forum (https://bestofhr.in). These are the slides he used.
On March 10, 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation at Nyenrode University. These are the slides he used.
HR Trends: Challenges and Opportunities for 2020Tom Haak
On February 20, 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation at a client meeting of Valamis. The are the slides he used.
On December 1, 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a keynote at the Winter Island conference in Sochi, Russia. These are the slides he used.
On February 11, 2020, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation at Vlerick Business School in Brussels. These are the slides he used.
On November 8, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) conducted a workshop for the HR Team of Luminor in Riga. These ar the slides he used.
On November 7, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) conducted a masterclass as part of the Future of Work Program. These are the slides he used.
Using HR Tech to improve the Employee ExperienceTom Haak
On November 6, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) conducted a webinar as part of the HR Fokus Konferenz. These are the slides he used.
On October 31, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation to the European HR team of HP CDS. These are the slides he used.
On October 26, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation for the Controllers Pool of the UWV in Amsterdam. These are the slides he used.
On September 18, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation at Zukunft Personal Europe, about Recruitment Tech. These are the slides he used.
On October 16, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation at the HRcoreACADEMY in Amsterdam. These are the slides he used.
On October 14, 2019, Tom Haak of the HR Trend Institute gave a presentation to the HR team of the University of Applied Sciences Utrecht. These are the slides he used.
On 11 October 2019 Tom Haak of the HR Trend Institute gave a workshop (in Dutch) for interim professionals of RVDB Amsterdam. These were the slides he used.
On October 10, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute) gave a presentation at the HR Week in Vilnius, Lithuania. These are the slides he used.
On October 9, 2019, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) have a presentation at HR Dagarnes 2019 in Stockholm. These are the slides he used.
2. development
individual | team | org
recognition
individual | team
direction | goals
individual | team
engagement | productivity
2
3. old
• slow
• top-down [manager > employee]
• paternalistic
• organizational driven [org > boss > employee]
• ratings
• complex
• actionable?
• connected to pay
3
4. what we see today
yes
• frequency up
• use of apps
• multi-rater
• moving away from ratings
• ”good conversations”
• superficial
• relying on humans
• internal focus
?
• granular feedback?
• use of technology?
• performance consulting?
• transcend org boundaries?
4
5. new: design criteria
• more frequent feedback
• employee centric
• equal
• transparent
• development focus
• relevant and actionable
• team input & team performance
• …………….
5