Brian Simpson has over 12 years of experience installing, configuring, and troubleshooting TDM and VoIP voice platforms as both a customer and service provider. He is skilled in phone systems, voicemail, IVR/auto attendant, system installation and configuration, routers, switches, SIP and SIP trunking, technical support, training, and database management. Currently he works as a Senior Voice Engineer at Lightyear Network Solutions, where he has improved network security, availability, reliability and performance.

1. Brian Simpson
Voice Engineer

2. Proven Success in Installation and Troubleshooting
TDM/VoIP Networks
• Accomplished Telecom Engineer with 12 years of
experience installing, configuring and troubleshooting both
TDM and VoIP voice platforms either as a customer or
service provider. Effectively plan, install, configure and
optimize the phone infrastructure to consistently achieve
high availability and performance.
• Proven ability to create and deliver solutions tied to
business growth, organizational development and
systems/network optimization. Skilled problem identifier
and troubleshooter comfortable managing systems,
projects and teams in a range of Voice environments.

3. Highlights of Skills
 Phone Systems
 Voicemail
 IVR/Auto Attd
 Systems Installation,
Configuration, &Upgrading
 Routers & Switches
 SIP & SIP Trunking (VoIP)
 Technical Support
 Training & Mentoring
 Database Management

4. Lightyear Network Solutions
Louisville, Kentucky
Senior Voice Engineer (2012 to present)
Voice Engineer (2010 to 2012)
• Evaluated and reconfigured company’s Voice network to migrate from Sylantro
softswitch to Open-Source platform. Provided more features for customers while
allowing for a robust, cost effective and scalable solution for employer.
• Improved network security and availability thru setup and ongoing maintenance of
Acme Packets Session Border Controller (SBC).
• Researched, recommended, and implemented network enhancements that
improved network availability, reliability and performance for improved customer
satisfaction.
• Trained & Mentored network maintenance department on troubleshooting Voice
issues using SIP messaging.
• Migrated 300 business and 1000 residential VoIP customers from Sylantro to
Freeswitch/Kamailio platform.
Hired as a fulltime Voice Network Engineer, providing internal voice network, and
network operation center (NOC) administration. This included but not limited to
Asterisk, Sylantro, MySQL databases, Cisco routers, switches and IAD, Acme Packets
SBC, company’s IVR, Auto Attendant, Voicemail and ACD systems,

5. The Paragon Group
Columbus, Ohio
Voice Engineer 2010-2010
• Configure Cisco Call Manager with extensions and users (DID and nonDID) for each
branch
• Update Cisco 3745/3845 router configuration to include VoIP dial peers and SRST
lines.
• Add branch to Avaya Message Modular voicemail.
• Update MSSQL with correct branch information and audio files for IVR and Auto
Attendant functions
• Work with onsite technician to install and test services worked at each branch.
• Work with Telco service providers to port numbers from one provider to another.
Hired as contractor to be part of team migrating 3000 nationwide financial branches
to Cisco Call Manager cluster. Worked with contracted onsite technicians to install and
troubleshoot service.

6. Additional Voice Experience
Percipia/DocomoIntertouch -Columbus, OH
Tech Support Engineer 2004-2009
Digital Cable and Comm -Columbus, OH
Cable TV Installer 2003-2004
Telnet Corporation -Columbus, OH
PBX Support Technician 2000-2003

7. Education & Training
• Hitachi Manufacture –Atlanta, GA
HCX5000 Install & Maint 2002
• ISI Manufacture –Chicago, IL
ISI/Infortel Install & Maint 2005
• Ericsson Manufacture –Plano, TX
MD110 BC12 Install & Maint 2005
• Digium Manufacture –Huntsville, AL
Asterisk Advanced Course 2008
• Digium Manufacture –Huntsville, AL
Digium Certified Asterisk Administrator 2011 (online)
• The SIP School
SIP School Certified Administrator 2012 (online)
CERTIFICATE VERIFICATION ID: 1349794897831-08723