Anthony Pearson has over 14 years of experience in the telecommunications industry, focusing on network repair, cable splicing, fault locating, and outage repair. His experience includes cable maintenance, broadband installation and repair, fiber optics splicing, responding to customer trouble reports, and ensuring quality assurance for contractors. He is proficient in tools, equipment installation and repair, and has certifications in pole climbing, bucket truck operation, and other telecom areas.

1. Anthony R Pearson
112010 Faber Ln
Chaska MN 55318
952-261-6181
Arpear2@gmail.com
Summary of Knowledge
Network Technician with 14 years of experience in the telecommunications industry. Primary
focus being on Network repair, cable splicing, cable fault locating, emergency management
and outage repair, contract work inspection and quality assurance technician for our customers.
Professional Experience
• Cable maintenence outside plant repair
• Installation and maintenance
• broadband repair and installation
• Efficient in running I/W Coax or Telecom cat5e and alike.
• satellite and cable TV cabling
• plat and work prints reading
Fiber optics splicing
• cable splicing copper fiber optics cable TV trunk and equipment repair
• worked with contractors to ensure proper procedures are followed both billing
and quality
• Answer, evaluate, and prioritize requests for assistance from customers
experiencing problems with hardware, networking, and other network related
problems
• Respond to customer trouble reports
• Pro-actively identify customer affecting problems through the use of network
surveillance tools
• Escalate problems to second level technical support when immediate
resolution is not possible.
• Take ownership of customer trouble reports to ensure that the corporate
objectives are met. This includes follow-up of any ticket referred to the
second level support group or other groups within the company
• Perform initial network testing on customer trouble reports and provide initial
estimate to the customer within 30 minutes of receipt of the report
• Perform initial tests on all trouble reports in order to sectionalize problem
within our Networks or within the customer CPE
Follow up with the customer to ensure the problem was resolved.
• Telecom color code
• Good with a large variety of hand and power tools cutting tools etc.

2. • Certified in pole climbing, working aloft bucket truck certified.
• Competent person training.
• Pit safety and excavation
• Creating staging activating within billing software both telephone systems
SETTOP boxes Cable/ VOIP Modems.
• Proficient in AutoCAD 2012 & View
• OSP Plat and print Creation
NU-Telecom 2010-current
• Customer service Technician
• Installation and repair of all inside and outside cable and equipment
• Sweep and balance network
• Trouble calls
• Customer complaints
• Manage office
• Billing and disconnects
• Track all projects both in house and contracted
• Splice and maintain local network
DirecTV
Installation repair
• Install and repair satellite Television
• MDU installation-repair
• Trouble isolation
• Field trainer
Qwest Communications / Network Technician 2001-2010
• Construction Splicing
• Cable Maintenance
• Installation & repair Customer CPE
• Respond and repair emergency outages.
• Maintain network connectivity
• Contract Work inspection insuring proper procedures were followed
billing was accurate
• Isolate and repair underground cable faults
• Cable locating
• Fault locating
Tires Plus 1998-2000
• Light duty auto and truck repair
• Oil Changes

3. • Tire mount and balance
• Drive terrain repair and installation
• Service writing/estimating
Education
Chaska High School Prior Lake senior High, Scott Carver Coop
GED
Received extensive telecom training through Qwest in Communications repair,
installation, splicing and emergency management.
Qwest Training Center
2 years advanced cable maintenance
Cable fault locating
Construction splicing
Aerial pole climbing working aloft
Bucket truck certified/
DOT certified
Competent person certified
Sweep & conformance testing.
Cable television, splicing repair and installation
Print and Plat reading
Licensing
Power limited technician (lapsed)