Jon Shults, Senior Technician at nXio, needed to eliminate high labor costs and chain-based issues from his company's BDR practice. Learn how he did it — all while improving profitability. In this webinar, join Jon and Neeraj Periwal, Marketing Coordinator at eFolder, as they discuss how adopting eFolder BDR for Replibit can help partners dramatically improve their BDR practice in every facet. You'll learn about best practices for deployment and how to market and sell a business continuity solution.

1. Key Features
Chain-free backup technology (no dependent chains)
• No base image or dependent chains to corrupt
• No redundant copies of data
• No need to ever reseed the data center
• No incremental forever, reverse incremental, or any incremental files
1 © 2015 eFolder, Inc. All Rights Reserved.

2. Breaking the Chain: Why One Partner
Adopted a New BDR Solution
Neeraj Periwal
Marketing Coordinator
nperiwal@efolder.net
linkedin.com/in/neerajperiwal

3. Agenda
• Partner Introduction
• 4 Challenges MSPs Face with Disaster Recovery
• Introducing eFolder BDR for Replibit
• PartnerTestimonial and Case Studies: nXio
• Questions and Discussion
• Resources for Partners
3 © 2015 eFolder, Inc. All Rights Reserved.

4. Partner Introduction
4 © 2015 eFolder, Inc. All Rights Reserved.

5. © 2015 eFolder, Inc. All Rights Reserved.
5
In business for 11 years
Based in Kansas City, Kansas
Clients include architects, contractors, dentists,
energy efficiency firms, and more
65 clients
nXio
4 employees

6. 4 Challenges MSPs Face with
Disaster Recovery

7. Challenge #1
Costly BDR hardware and software requirements
• Vendor-specific hardware appliances
• Field-deployed appliances are hard to upgrade
• Expensive Windows operating system, antivirus, and other software costs
• Many BDR vendors force long-term contracts
7 © 2015 eFolder, Inc. All Rights Reserved.

8. Challenge #2
Chain-based backup problems
• Risky – single base image and extensive chain dependency
• Lengthy chains and retention policies
• Requires reseeding the base image
8 © 2015 eFolder, Inc. All Rights Reserved.

9. Challenge #3
Ongoing labor and management
• No data integrity checks of backups
• Feature-light management portals
• Poor reporting and integration with PSA tools
9 © 2015 eFolder, Inc. All Rights Reserved.

10. Challenge #4
Unreliable backups – no guarantee of recoverability
• Data within backup chains not verified
• Virtualization and recoverability is not automatically tested
• Corruption of operating system can render backups useless
10 © 2015 eFolder, Inc. All Rights Reserved.

11. Introducing eFolder BDR for Replibit

12. Introducing eFolder BDR for Replibit
An end-to-end backup and disaster recovery service
that bundles Replibit backup software with the massive
cloud storage & recovery capabilities of the eFolder
Cloud
12 © 2015 eFolder, Inc. All Rights Reserved.

13. How it Works
13
BDR
Backup/Virtualization
Appliance
eFolder
Continuity Cloud
3. Emergency in-the-cloud
virtualization and recovery
Server
Agent
eFolder
Storage Cloud
Global Management Portal
Replibit Vault
Users
Disaster recovery options:
1. Download
2. Disk shipment
eFolder BDR for Replibit
© 2015 eFolder, Inc. All Rights Reserved.

14. Key Features
Chain-free backup technology (no dependent chains)
• No base image or dependent chains to corrupt
• No redundant copies of data
• No need to ever reseed the data center
• No incremental forever, reverse incremental, or any incremental files
14 © 2015 eFolder, Inc. All Rights Reserved.

15. Key Features
Automated testing and screenshot verifications
• Daily screenshot of bootedVM
• Integrates with ConnectWise for automatic logging
15 © 2015 eFolder, Inc. All Rights Reserved.

16. Key Features
Extensive data verification checks
• Every incremental is verified and no corrupted data is written to disk
• Incrementals are injected into aVirtual Hard Drive
• Nightly bootVM check and full block-level reconciliation in minutes
• No need for a RAID controller
• Tests include:
16
• BootVM snap
• Traverse the directory structure
• Numerate directories
• Read down master table for orphan objects
• Check for bad matching quadrants
• Review high fragmentation levels
• Real-time resilvering of data (coded ZFS)
• Block scans
• Sector scans
• TrackWindows Boot DLL files
• Agent disconnects
• Disk base utilizations
• Out of sync replication
• Lag on replication
© 2015 eFolder, Inc. All Rights Reserved.

17. Key Features
Deep ConnectWise integration
• Appliance andVault integration with full range of alerts
— Backup status, storage, utilization, replication, etc.
• Screenshot verifications of booted machine logged in tickets
• Customer agreement updates
• Tickets generated to the Service Board of choice
17 © 2015 eFolder, Inc. All Rights Reserved.

18. Key Features
Hardware-agnostic and OS-independent
• Linux Ubuntu hardened kernel can run on almost any server appliance
• No need for expensive Windows operating system components
• No reboot required after agent install
• Patching and updates happen automatically
18 © 2015 eFolder, Inc. All Rights Reserved.

19. Partner Testimonial + Case Studies: nXio

20. Client #1: Manufacturing Company
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20
• What technical issues did this client have?
• How does eFolder BDR for Replibit help this
company protect its data?
• How has adopting a new BDR solution benefited
this client in other ways?

21. Client #2: Architecture Firm
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21
• How was this firm backing up its data before?
• Why did the client need a more robust backup
and recovery solution?
• How has eFolder BDR for Replibit solved this
client’s issues?

22. More questions for Jon
© 2015 eFolder, Inc. All Rights Reserved.
22
• What have been the biggest benefits of Replibit
to your company?
• To those clients who don’t yet understand why
they need a BDR solution, what do you say?
• How do you plan to evolve your pricing and
packaging strategy as you continue rolling out
eFolder BDR for Replibit?

23. Predictable Costs and Profits
23
250 GB
1 TB
Average eFolder per-server
cloud storage utilization today
Included cloud storage: eFolder
BDR for Replibit
2 TB
© 2015 eFolder, Inc. All Rights Reserved.

24. Questions and Discussion

25. 25 © 2015 eFolder, Inc. All Rights Reserved.
Resources for Partners
Chock-full of
educational marketing
and selling tools,
including:
• White papers
• Blogs
• eBook
• Video
• Brochure
• And much more!

26. Coming up next…
© 2015 eFolder, Inc. All Rights Reserved.
5 Cool Features of Anchor’s Mobile App
Tuesday, October 20, 2015
11:00 AM Pacific Time

27. Thank you!
Neeraj Periwal
Marketing Coordinator
nperiwal@efolder.net
linkedin.com/in/neerajperiwal