Jon Shults, Senior Technician at nXio, needed to eliminate high labor costs and chain-based issues from his company's BDR practice. Learn how he did it — all while improving profitability.

1. Key Features
Chain-free backup technology (no dependent chains)
• No base image or dependent chains to corrupt
• No redundant copies of data
• No need to ever reseed the data center
• No incremental forever, reverse incremental, or any incremental files
1 © 2015 eFolder, Inc. All Rights Reserved.

2. Breaking the Chain: Why One Partner
Adopted a New BDR Solution
Neeraj Periwal
Marketing Coordinator
nperiwal@efolder.net
linkedin.com/in/neerajperiwal

3. Agenda
• Partner Introduction
• 4 Challenges MSPs Face with Disaster Recovery
• Introducing eFolder BDR for Replibit
• PartnerTestimonial and Case Studies: nXio
• Questions and Discussion
• Resources for Partners
3 © 2015 eFolder, Inc. All Rights Reserved.

4. Partner Introduction
4 © 2015 eFolder, Inc. All Rights Reserved.

5. © 2015 eFolder, Inc. All Rights Reserved.
5
In business for 11 years
Based in Kansas City, Kansas
Clients include architects, contractors, dentists,
energy efficiency firms, and more
65 clients
nXio
4 employees

6. 4 Challenges MSPs Face with
Disaster Recovery

7. Challenge #1
Costly BDR hardware and software requirements
• Vendor-specific hardware appliances
• Field-deployed appliances are hard to upgrade
• Expensive Windows operating system, antivirus, and other software costs
• Many BDR vendors force long-term contracts
7 © 2015 eFolder, Inc. All Rights Reserved.

8. Challenge #2
Chain-based backup problems
• Risky – single base image and extensive chain dependency
• Lengthy chains and retention policies
• Requires reseeding the base image
8 © 2015 eFolder, Inc. All Rights Reserved.

9. Challenge #3
Ongoing labor and management
• No data integrity checks of backups
• Feature-light management portals
• Poor reporting and integration with PSA tools
9 © 2015 eFolder, Inc. All Rights Reserved.

10. Challenge #4
Unreliable backups – no guarantee of recoverability
• Data within backup chains not verified
• Virtualization and recoverability is not automatically tested
• Corruption of operating system can render backups useless
10 © 2015 eFolder, Inc. All Rights Reserved.

11. Introducing eFolder BDR for Replibit

12. Introducing eFolder BDR for Replibit
An end-to-end backup and disaster recovery service
that bundles Replibit backup software with the massive
cloud storage & recovery capabilities of the eFolder
Cloud
12 © 2015 eFolder, Inc. All Rights Reserved.

13. How it Works
13
BDR
Backup/Virtualization
Appliance
eFolder
Continuity Cloud
3. Emergency in-the-cloud
virtualization and recovery
Server
Agent
eFolder
Storage Cloud
Global Management Portal
Replibit Vault
Users
Disaster recovery options:
1. Download
2. Disk shipment
eFolder BDR for Replibit
© 2015 eFolder, Inc. All Rights Reserved.

14. Key Features
Chain-free backup technology (no dependent chains)
• No base image or dependent chains to corrupt
• No redundant copies of data
• No need to ever reseed the data center
• No incremental forever, reverse incremental, or any incremental files
14 © 2015 eFolder, Inc. All Rights Reserved.

15. Key Features
Automated testing and screenshot verifications
• Daily screenshot of bootedVM
• Integrates with ConnectWise for automatic logging
15 © 2015 eFolder, Inc. All Rights Reserved.

16. Key Features
Extensive data verification checks
• Every incremental is verified and no corrupted data is written to disk
• Incrementals are injected into aVirtual Hard Drive
• Nightly bootVM check and full block-level reconciliation in minutes
• No need for a RAID controller
• Tests include:
16
• BootVM snap
• Traverse the directory structure
• Numerate directories
• Read down master table for orphan objects
• Check for bad matching quadrants
• Review high fragmentation levels
• Real-time resilvering of data (coded ZFS)
• Block scans
• Sector scans
• TrackWindows Boot DLL files
• Agent disconnects
• Disk base utilizations
• Out of sync replication
• Lag on replication
© 2015 eFolder, Inc. All Rights Reserved.

17. Key Features
Deep ConnectWise integration
• Appliance andVault integration with full range of alerts
— Backup status, storage, utilization, replication, etc.
• Screenshot verifications of booted machine logged in tickets
• Customer agreement updates
• Tickets generated to the Service Board of choice
17 © 2015 eFolder, Inc. All Rights Reserved.

18. Key Features
Hardware-agnostic and OS-independent
• Linux Ubuntu hardened kernel can run on almost any server appliance
• No need for expensive Windows operating system components
• No reboot required after agent install
• Patching and updates happen automatically
18 © 2015 eFolder, Inc. All Rights Reserved.

19. Partner Testimonial + Case Studies: nXio

20. Client #1: Manufacturing Company
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20
• What technical issues did this client have?
• How does eFolder BDR for Replibit help this
company protect its data?
• How has adopting a new BDR solution benefited
this client in other ways?

21. Client #2: Architecture Firm
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21
• How was this firm backing up its data before?
• Why did the client need a more robust backup
and recovery solution?
• How has eFolder BDR for Replibit solved this
client’s issues?

22. More questions for Jon
© 2015 eFolder, Inc. All Rights Reserved.
22
• What have been the biggest benefits of Replibit
to your company?
• To those clients who don’t yet understand why
they need a BDR solution, what do you say?
• How do you plan to evolve your pricing and
packaging strategy as you continue rolling out
eFolder BDR for Replibit?

23. Choosing Products and Vendors
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23
53%
nXio’s gross profit margin
on eFolder BDR for
Replibit

24. Predictable Costs and Profits
24
250 GB
1 TB
Average eFolder per-server
cloud storage utilization today
Included cloud storage: eFolder
BDR for Replibit
2 TB
© 2015 eFolder, Inc. All Rights Reserved.

25. Questions and Discussion

26. 26 © 2015 eFolder, Inc. All Rights Reserved.
Resources for Partners
Chock-full of
educational marketing
and selling tools,
including:
• White papers
• Blogs
• eBook
• Video
• Brochure
• And much more!

27. Coming up next…
© 2015 eFolder, Inc. All Rights Reserved.
5 Cool Features of Anchor’s Mobile App
Tuesday, October 20, 2015
11:00 AM Pacific Time

28. Thank you!
Neeraj Periwal
Marketing Coordinator
nperiwal@efolder.net
linkedin.com/in/neerajperiwal