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Learn how you can get more out of your work week.
Break free from the
burden of ad hoc HR.
2
Over the years, the HR role
has evolved.
When you look at small
businesses in particular, you’ll
notice an interesting phenomenon.
3
It’s what happens to HR duties
when they’re not actually written
into anyone’s job description.
(Hint: The duties don’t just go away.)
4
We’re talking about the people
who take care of HR tasks in
addition to their primary roles in
the company.
They’re called ad hoc HR
managers (aHRMs).
X
X
X
X
5
20%of the workweek.
That’s how much aHRMs,
those not dedicated to HR,
spend on HR- related tasks.
All of which pulls them away from
their day jobs. That’s a massive
opportunity cost.
6
Who does the burden fall on?
CEOs, office managers, business
owners. Maybe it’s you.
70%
of businesses with
between 5 and 49
employees have
an aHRM.
businesses in the United States.
That’s 1.5 million
7
It’s a necessity of growing
businesses — but it can also be
stressful and confusing.
81%of aHRMs lack confidence
in handling their HR tasks.
8
So what kind of tasks are distracting
aHRMs from their primary jobs?
9
Tasks like:
• Hiring
• Compliance
• Performance and engagement
• Payroll and tax processing
• Medical and health benefits
• Employee development and training
• Retirement plan administration
10
Pretty much everything a
dedicated HR manager does.
So what’s the big deal?
For thousands of small businesses,
it makes sense to work this way.
So we’re not suggesting
you need to hire a dedicated
HR manager tomorrow.
11
But there are risks businesses
need to be aware of when they
entrust such important duties to
someone who lacks the proper
training and tools.
of aHRMs have no
formal HR training.82%
12
And it could be bad for business.
Businesses with aHRMs are far
less likely to offer health and
retirement benefits, which could
impact their ability to attract and
retain top talent.
And not everyone is happy being an aHRM —
only one in 10really enjoys this stuff.
13
Not to mention the distraction from
critical leadership tasks. If you’re a
business owner, you could end up
with the worst of both worlds:
• Key business tasks get neglected because
you’re tied up in HR red tape
• You struggle to gain confidence in
HR compliance
14
Ad hoc HR managers will continue
to pick up HR duties in most small
businesses, which can potentially
lead to:
• Higher incidences of significant HR-
related issues
• Working longer hours to handle secondary
HR tasks
• Difficulty dealing with headcount growth
• Challenges with navigating compliance
rules associated with hiring, firing, and
performance management processes
15
We’re here to figure it out together.
16
With dedicated teams and proven
processes, we can provide the
strategic support and guidance
your business needs to help
minimize the risk of ad hoc HR.
17
And free you up for opportunity.
18
Learn more about how to solve the aHRM
dilemma, allowing your business to grow.
Get the complete guide at adp.com/aHRM.
19
Embrace HR for a new day.
Imagine the possibility of doing more with your day and
growing your small business without added burdens.
ADP is here to help you do all that and more.
It’s time to rethink your approach to HR management.
Visit adp.com/RethinkHR or call 844-520-9667 for details.
20
We wanted to learn more about ad hoc HR managers, the tasks that keep
them in the office late, and the stuff that keeps them up at night. Most
important, we wanted to learn how we can help them get the support they
need. So we spoke to them. More than a thousand of them.
The ADP Ad Hoc Human Resource Management Study was a blind online
study among 1,054 businesses with 5-49 employees (December 2016).
ADP and the ADP Logo are registered trademarks of ADP, LLC. ADP A more human resource. is a service mark of ADP, LLC.
Copyright © 2017 ADP, LLC. ALL RIGHTS RESERVED.
Study methodology

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Break free from the burden of ad hoc HR.

  • 1. Learn how you can get more out of your work week. Break free from the burden of ad hoc HR.
  • 2. 2 Over the years, the HR role has evolved. When you look at small businesses in particular, you’ll notice an interesting phenomenon.
  • 3. 3 It’s what happens to HR duties when they’re not actually written into anyone’s job description. (Hint: The duties don’t just go away.)
  • 4. 4 We’re talking about the people who take care of HR tasks in addition to their primary roles in the company. They’re called ad hoc HR managers (aHRMs).
  • 5. X X X X 5 20%of the workweek. That’s how much aHRMs, those not dedicated to HR, spend on HR- related tasks. All of which pulls them away from their day jobs. That’s a massive opportunity cost.
  • 6. 6 Who does the burden fall on? CEOs, office managers, business owners. Maybe it’s you. 70% of businesses with between 5 and 49 employees have an aHRM. businesses in the United States. That’s 1.5 million
  • 7. 7 It’s a necessity of growing businesses — but it can also be stressful and confusing. 81%of aHRMs lack confidence in handling their HR tasks.
  • 8. 8 So what kind of tasks are distracting aHRMs from their primary jobs?
  • 9. 9 Tasks like: • Hiring • Compliance • Performance and engagement • Payroll and tax processing • Medical and health benefits • Employee development and training • Retirement plan administration
  • 10. 10 Pretty much everything a dedicated HR manager does. So what’s the big deal? For thousands of small businesses, it makes sense to work this way. So we’re not suggesting you need to hire a dedicated HR manager tomorrow.
  • 11. 11 But there are risks businesses need to be aware of when they entrust such important duties to someone who lacks the proper training and tools. of aHRMs have no formal HR training.82%
  • 12. 12 And it could be bad for business. Businesses with aHRMs are far less likely to offer health and retirement benefits, which could impact their ability to attract and retain top talent. And not everyone is happy being an aHRM — only one in 10really enjoys this stuff.
  • 13. 13 Not to mention the distraction from critical leadership tasks. If you’re a business owner, you could end up with the worst of both worlds: • Key business tasks get neglected because you’re tied up in HR red tape • You struggle to gain confidence in HR compliance
  • 14. 14 Ad hoc HR managers will continue to pick up HR duties in most small businesses, which can potentially lead to: • Higher incidences of significant HR- related issues • Working longer hours to handle secondary HR tasks • Difficulty dealing with headcount growth • Challenges with navigating compliance rules associated with hiring, firing, and performance management processes
  • 15. 15 We’re here to figure it out together.
  • 16. 16 With dedicated teams and proven processes, we can provide the strategic support and guidance your business needs to help minimize the risk of ad hoc HR.
  • 17. 17 And free you up for opportunity.
  • 18. 18 Learn more about how to solve the aHRM dilemma, allowing your business to grow. Get the complete guide at adp.com/aHRM.
  • 19. 19 Embrace HR for a new day. Imagine the possibility of doing more with your day and growing your small business without added burdens. ADP is here to help you do all that and more. It’s time to rethink your approach to HR management. Visit adp.com/RethinkHR or call 844-520-9667 for details.
  • 20. 20 We wanted to learn more about ad hoc HR managers, the tasks that keep them in the office late, and the stuff that keeps them up at night. Most important, we wanted to learn how we can help them get the support they need. So we spoke to them. More than a thousand of them. The ADP Ad Hoc Human Resource Management Study was a blind online study among 1,054 businesses with 5-49 employees (December 2016). ADP and the ADP Logo are registered trademarks of ADP, LLC. ADP A more human resource. is a service mark of ADP, LLC. Copyright © 2017 ADP, LLC. ALL RIGHTS RESERVED. Study methodology