SlideShare a Scribd company logo
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 1
Gerry Leonard
President, ADP Benefits Services
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 2
Multi-Generational Communication
Retirees - Eye Pad?
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 3
Multi-Generational Communication
Baby Boomers – Wellness Program
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 4
Multi-Generational Communication
Millennials - Supplemental Benefits
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 5
Transforming ADP’s
Benefits Business
• Platform Consolidation to FOCUS on
critical few
• Innovation – huge shift in R&D spend from
old to new
• Evolving with Legislation
• Expanded Partnership Network
• Simplified Operations
• People-Centric Service Model
Simplify, Innovate, Grow
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 6
In the war for talent, Benefits is becoming
more important
S o u r c e : T h e G u a r d i a n W o r k p l a c e B e n e f i t s
S t u d y S M : T h i r d A n n u a l , 2 0 1 5 .
Employee
Job Satisfaction
79% 22%
Educate
Say benefits are crucial
for staying with job
Feel they are well-prepared
to discuss these changes
with employees
Looming challenge:How to replace an entire generation of skilled employees?
Source: CIA World Fact Book, October 2016
Employer
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 7
A larger piece of Total Compensation
68.5%
Wages and Salaries
31.5%
Benefits
Includes:
• Paid Leave + Overtime
• Insurance premiums
• Retirement and Savings
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 8
Technology creates new opportunities, and
generates new expectations
Big data
better sense of what
employees want
Consumerism
Employees want
more information
and control
Everything on
mobile
Cloud spurs
innovation
Faster and cheaper
to integrate new
benefit providers
Copyright © 2017 ADP, LLC. Proprietary and Confidential. 9
ADP Industry Recognition
Continued Leadership
MAJOR PLAYER LEADERLEADERLEADERLEADER
Gartner Payroll
BPO Service
Magic
Quadrant
IDC
HR BPO
MarketScape
Everest Group
Multi-Process
HRO PEAK
Everest Group
Benefits
Administration
PEAK
Everest Group
Multi-Country
Payroll PEAK
LEADER LEADER LEADERLEADERLEADER
NelsonHall
Payroll
Services
NEAT
NelsonHall
Benefits
Administration
NEAT
NelsonHall
RPO NEAT
HfS HRO
Services
Blueprint
HfS Talent
Acquisition
Services
Blueprint

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Transforming Benefits Business Gerry Leonard, President, ADP Benefits Services

  • 1. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 1 Gerry Leonard President, ADP Benefits Services
  • 2. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 2 Multi-Generational Communication Retirees - Eye Pad?
  • 3. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 3 Multi-Generational Communication Baby Boomers – Wellness Program
  • 4. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 4 Multi-Generational Communication Millennials - Supplemental Benefits
  • 5. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 5 Transforming ADP’s Benefits Business • Platform Consolidation to FOCUS on critical few • Innovation – huge shift in R&D spend from old to new • Evolving with Legislation • Expanded Partnership Network • Simplified Operations • People-Centric Service Model Simplify, Innovate, Grow
  • 6. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 6 In the war for talent, Benefits is becoming more important S o u r c e : T h e G u a r d i a n W o r k p l a c e B e n e f i t s S t u d y S M : T h i r d A n n u a l , 2 0 1 5 . Employee Job Satisfaction 79% 22% Educate Say benefits are crucial for staying with job Feel they are well-prepared to discuss these changes with employees Looming challenge:How to replace an entire generation of skilled employees? Source: CIA World Fact Book, October 2016 Employer
  • 7. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 7 A larger piece of Total Compensation 68.5% Wages and Salaries 31.5% Benefits Includes: • Paid Leave + Overtime • Insurance premiums • Retirement and Savings
  • 8. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 8 Technology creates new opportunities, and generates new expectations Big data better sense of what employees want Consumerism Employees want more information and control Everything on mobile Cloud spurs innovation Faster and cheaper to integrate new benefit providers
  • 9. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 9 ADP Industry Recognition Continued Leadership MAJOR PLAYER LEADERLEADERLEADERLEADER Gartner Payroll BPO Service Magic Quadrant IDC HR BPO MarketScape Everest Group Multi-Process HRO PEAK Everest Group Benefits Administration PEAK Everest Group Multi-Country Payroll PEAK LEADER LEADER LEADERLEADERLEADER NelsonHall Payroll Services NEAT NelsonHall Benefits Administration NEAT NelsonHall RPO NEAT HfS HRO Services Blueprint HfS Talent Acquisition Services Blueprint