Insights on how changes in the workforce and technology are transforming benefits through innovation, partnerships, simplified operations and service.

1. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 1
Gerry Leonard
President, ADP Benefits Services

2. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 2
Multi-Generational Communication
Retirees - Eye Pad?

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Multi-Generational Communication
Baby Boomers – Wellness Program

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Multi-Generational Communication
Millennials - Supplemental Benefits

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Transforming ADP’s
Benefits Business
• Platform Consolidation to FOCUS on
critical few
• Innovation – huge shift in R&D spend from
old to new
• Evolving with Legislation
• Expanded Partnership Network
• Simplified Operations
• People-Centric Service Model
Simplify, Innovate, Grow

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In the war for talent, Benefits is becoming
more important
S o u r c e : T h e G u a r d i a n W o r k p l a c e B e n e f i t s
S t u d y S M : T h i r d A n n u a l , 2 0 1 5 .
Employee
Job Satisfaction
79% 22%
Educate
Say benefits are crucial
for staying with job
Feel they are well-prepared
to discuss these changes
with employees
Looming challenge:How to replace an entire generation of skilled employees?
Source: CIA World Fact Book, October 2016
Employer

7. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 7
A larger piece of Total Compensation
68.5%
Wages and Salaries
31.5%
Benefits
Includes:
• Paid Leave + Overtime
• Insurance premiums
• Retirement and Savings

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Technology creates new opportunities, and
generates new expectations
Big data
better sense of what
employees want
Consumerism
Employees want
more information
and control
Everything on
mobile
Cloud spurs
innovation
Faster and cheaper
to integrate new
benefit providers

9. Copyright © 2017 ADP, LLC. Proprietary and Confidential. 9
ADP Industry Recognition
Continued Leadership
MAJOR PLAYER LEADERLEADERLEADERLEADER
Gartner Payroll
BPO Service
Magic
Quadrant
IDC
HR BPO
MarketScape
Everest Group
Multi-Process
HRO PEAK
Everest Group
Benefits
Administration
PEAK
Everest Group
Multi-Country
Payroll PEAK
LEADER LEADER LEADERLEADERLEADER
NelsonHall
Payroll
Services
NEAT
NelsonHall
Benefits
Administration
NEAT
NelsonHall
RPO NEAT
HfS HRO
Services
Blueprint
HfS Talent
Acquisition
Services
Blueprint