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ADP SMALL BUSINESS GUIDEBOOK
Welcome to PEO 101
Professional Employer Organization Guidebook
1 ADP | WELCOME TO PEO 101
Question 1
What is a Professional Employer
Organization – or PEO?
Question 2
What is “co-employment?”
Question 3
How does a PEO work?
Question 4
Who is responsible for paying employees,
employment taxes, and state unemployment taxes?
Question 5
How about workers’ compensation coverage?
Question 6
Why should clients consider a PEO relationship?
Question 7
What is the difference between temporary
staffing or employee leasing and a PEO?
Question 8
What businesses can benefit from a PEO
arrangement?
Question 9
How does a PEO benefit PEO clients?
Question 10
How does a PEO benefit employees?
Question 11
Can a client relationship with a PEO help a business
with Affordable Care Act (ACA) compliance?
Conclusion
PEO Basics & Key Things You Need to Know
ADP | WELCOME TO PEO 101
Question 1
What is a Professional
Employer Organization
– or PEO?
A PEO provides integrated human resources
services including payroll, tax filing, benefits,
workers’ compensation, workplace safety and
human resources guidance and administration to
help small businesses manage certain employer
responsibilities and risks. A PEO delivers these
services by establishing and maintaining a
co-employment relationship with the employees
at the client’s worksite.
2
Key Point:
Many PEOs operate in all 50 states. There are
about 700 PEOs in the United States.
ADP | WELCOME TO PEO 101
ADP | WELCOME TO PEO 101
Question 2
What is
“co-employment?”
In a “co-employment” arrangement, when an organization
partners with a PEO, the PEO assumes certain
employment responsibilities. The PEO client maintains
control of the day-to-day management of its employees
and its business, just as it did prior to entering the co-
employment relationship. However, by sharing certain
employment responsibilities with the PEO, a PEO client
is able to stabilize certain employment-related expenses
and mitigate some of the liabilities associated with being
an employer, such as compliance with the Affordable Care
Act. Minimizing these types of responsibilities provides
more time for PEO clients to focus on the strategic,
revenue-building aspects of their business.
3
Key Point:
Approximately three million American
workers are employed under a co-
employment arrangement.
ADP | WELCOME TO PEO 101
ADP | WELCOME TO PEO 101
Question 3
How does a PEO work?
Once an organization and a PEO enter into a
co-employment relationship, both companies share
certain employment responsibilities and the PEO
becomes a co-employer along with the client of the
client organization’s employees.
•	The PEO client continues to manage its business
and marketing operations, providing products or
services to its buyers.
•	The PEO processes payroll, withholds and pays
payroll taxes, maintains workers’ compensation
coverage, provides access to employee benefit
programs and provides human resources guidance.
4
Key Point:
Organizations that enter a PEO relationship do not cede
ownership or lose control over their business. The PEO
typically focuses on employment-related areas – such
as payroll, HR administration, taxes associated with
employment, and benefits – while the PEO client handles
the regular operations of its business.
ADP | WELCOME TO PEO 101
ADP | WELCOME TO PEO 101
Question 4
Who is responsible
for paying employees
and remitting
employment taxes?
PEOs assume the responsibility for processing
payroll, and reporting and remitting employment
related taxes.
5 ADP | WELCOME TO PEO 101
ADP | WELCOME TO PEO 1016 ADP | WELCOME TO PEO 101
Question 5
How about workers’
compensation
coverage?
Typically, a PEO will provide workers’
compensation coverage and claims administration
for its client’s employees, often referred to as
“worksite employees.”
ADP | WELCOME TO PEO 1017
Question 6
Why should clients
consider a PEO
relationship?
PEOs help their clients stabilize the cost of their labor
burden and focus on improving the bottom line. By
assisting PEO clients with routine administrative tasks
and related compliance requirements, a PEO allows
its clients to focus more time and resources on their
core competency.
Key Point:
Companies that join a PEO are
approximately 50% less likely to fail
(permanently go “out of business”) from one
year to the next when compared to similar
companies in the population as a whole.1
ADP | WELCOME TO PEO 1018 ADP | WELCOME TO PEO 101
Question 7
What is the difference
between temporary
staffing or employee
leasing and a PEO?
PEOs do not “lease” employees and PEO
arrangements should not be confused with staffing or
leasing arrangements. Staffing or leasing companies
are the sole employer of those employees provided
to or leased to the client. In a PEO relationship, the
client allocates certain employer functions to PEOs,
who in turn specialize in managing those aspects
of the employer’s bundle of responsibilities. In this
arrangement both the PEO and the client are
co-employers of the employees and both have certain
rights and obligations with respect to the same group
of employees who are the client’s employees.
ADP | WELCOME TO PEO 1019 ADP | WELCOME TO PEO 101
Question 8
What businesses can
benefit from a PEO
arrangement?
Many organizations – regardless of size or type –
can benefit from a PEO relationship. While small-
and midsized organizations are the most prevalent
in PEO relationships, larger organizations are
also discovering the value of being a PEO client.
Moreover, businesses of all types are PEO clients
– from manufacturers and accounting firms to
physicians and people in various trades, such as
plumbers, carpenters, and mechanics.
Key Point:
82% of small and midsized companies
that currently work with PEOs
recommend the PEO model to
their peers.2
ADP | WELCOME TO PEO 10110 ADP | WELCOME TO PEO 101
Question 9
How does a PEO
benefit PEO clients?
PEOs shoulder the burden of many “non-core”
administrative activities – from payroll to benefits
administration – enabling PEO clients to focus more
time on their organization’s core competency. Further,
PEOs that are more sophisticated provide expertise to
help their clients with strategic HR decisions.
PEO clients benefit from –
Access to a variety of employee benefit solutions to
attract and retain talent
Mitigation of certain employment-related risk
through the shared responsibility arrangement
Scalable technology and infrastructure provided via
the PEO relationship
Employee-related cost stability
ADP | WELCOME TO PEO 101
Question 10
How does a PEO
benefit employees?
Employees want access to financial security, attractive
benefits (especially a good health care plan), and
the opportunity to save for the future. Studies show
that satisfied employees are usually more productive,
become brand ambassadors for the PEO client, and
enhance employee retention rates.
11 ADP | WELCOME TO PEO 101
Key Point:
PEO clients experience a 10 to 14% lower
employee turnover rate as compared to the
U.S. average.4
12 ADP | WELCOME TO PEO 101
PEO Relationship
In many cases, a PEO relationship allows employees of small- and midsized businesses to have access to
Fortune 500®
-caliber benefits such as –
Health insurance
Life insurance
Dental care
Vision care
Long- and short-term
disability coverage
PEO Benefits
Retirement savings plans
Educational benefits
Exclusive group discounts on products
and services, and much more.
Question 11
Can a client
relationship with a
PEO help a business
with Affordable
Care Act (ACA)
compliance?
The ACA law is large and complex. It affects virtually
every business in some way. Businesses with 50
or more full-time (including full-time equivalent)
employees must provide ACA-approved health
insurance or face a penalty under the ACA’s
employer mandate. A full-time employee, eligible
for employer-sponsored health benefits as defined
by the ACA, is any employee who works 30 hours a
week (or 130 hours a month).
ADP | WELCOME TO PEO 10113 ADP | WELCOME TO PEO 101
14 ADP | WELCOME TO PEO 101
ACA support from a full-service PEO may include:
Creation of IRS annual health care
information returns (Forms 1094-C and
1095-C), filing the information with the IRS,
and providing information to PEO clients’
employees,
Management of Marketplace/Exchange
notices and appeals,
Generation of notices of coverage,
Compliance with reporting the value of
health coverage on Forms W-2, and
Personalized, ongoing consultation and
management of ACA requirements to define
and support each PEO client’s ACA
compliance strategy.
ADP | WELCOME TO PEO 10115
Conclusion
Not all PEOs provide the same level of service.
So, shop the marketplace for a PEO relationship just
as you would for any other strategic business need. Do
your due diligence. Ask questions. Compare pricing
and value. Align your needs with the capabilities that a
potential PEO arrangement could provide.
1.	Select a PEO with a strong financial, compliance and
credible client retention record. (Special Tip: Check out a
candidate’s ESAC accreditation.)
2.	Assess PEO capabilities based upon how well they
can meet the unique needs of your business and the
preferences of your organization’s employees.
3.	Examine the depth of talent a PEO will provide to support
your organization.
4.	Talk to a PEO’s existing clients, particularly those who are
in your business or industry.
5.	Choose a PEO that provides comprehensive support –
including maximum help to maintain ACA compliance.
ADP | WELCOME TO PEO 101
PEO Evaluation:
How do you charge for your services?
Do you provide a service guarantee?
Will you provide my company with
dedicated support team members?
How would you help protect my company
from employee lawsuits?
Is your health insurance and workers’
compensation insurance fully insured?
Are the benefits premiums you show me the
final, underwritten rates?
How many benefits carriers do you
work with?
On average, how long do your clients remain
with you?
What is the breadth of your compliance
offering - and are there additional fees?
How often do you enhance your technology
platform?
Do you offer worksite employees mobile
access to their payroll, HR, and benefits data?
How do you manage data security?
Would you put me in contact with several of
your current clients?
Checklist
Choosing the right Professional Employer Organization will help your business remain in compliance,
leverage the efficiencies of great technology, and facilitate access to comprehensive capabilities that
will benefit your business and its employees. Use this checklist to help you determine the best PEO fit
for your organization!
16 ADP | WELCOME TO PEO 101
ADP | WELCOME TO PEO 101
For more information about
Professional Employer Organizations
IMPORTANT NOTICE: ADP TotalSource publishes this PEO Guidebook free of charge. It is accepted with the understanding that the publisher is not engaged in the
business of rendering legal or accounting advice/services. Please consult your tax or legal advisor should you have any questions on the topics presented.
1 NAPEO White Paper, “Professional Employer Organizations: Keeping Turnover Low and Survival High,” Dr. Laurie Bassi and Dan McMurrer, 2014.
2 “PEO: Taking Outsourcing a Step Beyond Pays Off for Small and Mid-sized Companies,” Aberdeen Group, August 2011.
3 “Professional Employer Organizations: Fueling Small Business,” September 2013.
4 NAPEO White Paper, “Professional Employer Organizations: Keeping Turnover Low and Survival High,” Dr. Laurie Bassi and Dan McMurrer, 2014.
The ADP logo, ADP, and ADP TotalSource are registered trademarks of ADP, LLC. ADP A more human resource. is a service mark of ADP, LLC. All other trademarks and
service marks are the property of their respective owners. Copyright © 2016 ADP, LLC. ALL RIGHTS RESERVED.
please call 1.800.447.3237
or visit www.adptotalsource.com

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PEO 101: What You Need To Know!

  • 1. ADP SMALL BUSINESS GUIDEBOOK Welcome to PEO 101 Professional Employer Organization Guidebook
  • 2. 1 ADP | WELCOME TO PEO 101 Question 1 What is a Professional Employer Organization – or PEO? Question 2 What is “co-employment?” Question 3 How does a PEO work? Question 4 Who is responsible for paying employees, employment taxes, and state unemployment taxes? Question 5 How about workers’ compensation coverage? Question 6 Why should clients consider a PEO relationship? Question 7 What is the difference between temporary staffing or employee leasing and a PEO? Question 8 What businesses can benefit from a PEO arrangement? Question 9 How does a PEO benefit PEO clients? Question 10 How does a PEO benefit employees? Question 11 Can a client relationship with a PEO help a business with Affordable Care Act (ACA) compliance? Conclusion PEO Basics & Key Things You Need to Know
  • 3. ADP | WELCOME TO PEO 101 Question 1 What is a Professional Employer Organization – or PEO? A PEO provides integrated human resources services including payroll, tax filing, benefits, workers’ compensation, workplace safety and human resources guidance and administration to help small businesses manage certain employer responsibilities and risks. A PEO delivers these services by establishing and maintaining a co-employment relationship with the employees at the client’s worksite. 2 Key Point: Many PEOs operate in all 50 states. There are about 700 PEOs in the United States. ADP | WELCOME TO PEO 101
  • 4. ADP | WELCOME TO PEO 101 Question 2 What is “co-employment?” In a “co-employment” arrangement, when an organization partners with a PEO, the PEO assumes certain employment responsibilities. The PEO client maintains control of the day-to-day management of its employees and its business, just as it did prior to entering the co- employment relationship. However, by sharing certain employment responsibilities with the PEO, a PEO client is able to stabilize certain employment-related expenses and mitigate some of the liabilities associated with being an employer, such as compliance with the Affordable Care Act. Minimizing these types of responsibilities provides more time for PEO clients to focus on the strategic, revenue-building aspects of their business. 3 Key Point: Approximately three million American workers are employed under a co- employment arrangement. ADP | WELCOME TO PEO 101
  • 5. ADP | WELCOME TO PEO 101 Question 3 How does a PEO work? Once an organization and a PEO enter into a co-employment relationship, both companies share certain employment responsibilities and the PEO becomes a co-employer along with the client of the client organization’s employees. • The PEO client continues to manage its business and marketing operations, providing products or services to its buyers. • The PEO processes payroll, withholds and pays payroll taxes, maintains workers’ compensation coverage, provides access to employee benefit programs and provides human resources guidance. 4 Key Point: Organizations that enter a PEO relationship do not cede ownership or lose control over their business. The PEO typically focuses on employment-related areas – such as payroll, HR administration, taxes associated with employment, and benefits – while the PEO client handles the regular operations of its business. ADP | WELCOME TO PEO 101
  • 6. ADP | WELCOME TO PEO 101 Question 4 Who is responsible for paying employees and remitting employment taxes? PEOs assume the responsibility for processing payroll, and reporting and remitting employment related taxes. 5 ADP | WELCOME TO PEO 101
  • 7. ADP | WELCOME TO PEO 1016 ADP | WELCOME TO PEO 101 Question 5 How about workers’ compensation coverage? Typically, a PEO will provide workers’ compensation coverage and claims administration for its client’s employees, often referred to as “worksite employees.”
  • 8. ADP | WELCOME TO PEO 1017 Question 6 Why should clients consider a PEO relationship? PEOs help their clients stabilize the cost of their labor burden and focus on improving the bottom line. By assisting PEO clients with routine administrative tasks and related compliance requirements, a PEO allows its clients to focus more time and resources on their core competency. Key Point: Companies that join a PEO are approximately 50% less likely to fail (permanently go “out of business”) from one year to the next when compared to similar companies in the population as a whole.1
  • 9. ADP | WELCOME TO PEO 1018 ADP | WELCOME TO PEO 101 Question 7 What is the difference between temporary staffing or employee leasing and a PEO? PEOs do not “lease” employees and PEO arrangements should not be confused with staffing or leasing arrangements. Staffing or leasing companies are the sole employer of those employees provided to or leased to the client. In a PEO relationship, the client allocates certain employer functions to PEOs, who in turn specialize in managing those aspects of the employer’s bundle of responsibilities. In this arrangement both the PEO and the client are co-employers of the employees and both have certain rights and obligations with respect to the same group of employees who are the client’s employees.
  • 10. ADP | WELCOME TO PEO 1019 ADP | WELCOME TO PEO 101 Question 8 What businesses can benefit from a PEO arrangement? Many organizations – regardless of size or type – can benefit from a PEO relationship. While small- and midsized organizations are the most prevalent in PEO relationships, larger organizations are also discovering the value of being a PEO client. Moreover, businesses of all types are PEO clients – from manufacturers and accounting firms to physicians and people in various trades, such as plumbers, carpenters, and mechanics. Key Point: 82% of small and midsized companies that currently work with PEOs recommend the PEO model to their peers.2
  • 11. ADP | WELCOME TO PEO 10110 ADP | WELCOME TO PEO 101 Question 9 How does a PEO benefit PEO clients? PEOs shoulder the burden of many “non-core” administrative activities – from payroll to benefits administration – enabling PEO clients to focus more time on their organization’s core competency. Further, PEOs that are more sophisticated provide expertise to help their clients with strategic HR decisions. PEO clients benefit from – Access to a variety of employee benefit solutions to attract and retain talent Mitigation of certain employment-related risk through the shared responsibility arrangement Scalable technology and infrastructure provided via the PEO relationship Employee-related cost stability
  • 12. ADP | WELCOME TO PEO 101 Question 10 How does a PEO benefit employees? Employees want access to financial security, attractive benefits (especially a good health care plan), and the opportunity to save for the future. Studies show that satisfied employees are usually more productive, become brand ambassadors for the PEO client, and enhance employee retention rates. 11 ADP | WELCOME TO PEO 101 Key Point: PEO clients experience a 10 to 14% lower employee turnover rate as compared to the U.S. average.4
  • 13. 12 ADP | WELCOME TO PEO 101 PEO Relationship In many cases, a PEO relationship allows employees of small- and midsized businesses to have access to Fortune 500® -caliber benefits such as – Health insurance Life insurance Dental care Vision care Long- and short-term disability coverage PEO Benefits Retirement savings plans Educational benefits Exclusive group discounts on products and services, and much more.
  • 14. Question 11 Can a client relationship with a PEO help a business with Affordable Care Act (ACA) compliance? The ACA law is large and complex. It affects virtually every business in some way. Businesses with 50 or more full-time (including full-time equivalent) employees must provide ACA-approved health insurance or face a penalty under the ACA’s employer mandate. A full-time employee, eligible for employer-sponsored health benefits as defined by the ACA, is any employee who works 30 hours a week (or 130 hours a month). ADP | WELCOME TO PEO 10113 ADP | WELCOME TO PEO 101
  • 15. 14 ADP | WELCOME TO PEO 101 ACA support from a full-service PEO may include: Creation of IRS annual health care information returns (Forms 1094-C and 1095-C), filing the information with the IRS, and providing information to PEO clients’ employees, Management of Marketplace/Exchange notices and appeals, Generation of notices of coverage, Compliance with reporting the value of health coverage on Forms W-2, and Personalized, ongoing consultation and management of ACA requirements to define and support each PEO client’s ACA compliance strategy.
  • 16. ADP | WELCOME TO PEO 10115 Conclusion Not all PEOs provide the same level of service. So, shop the marketplace for a PEO relationship just as you would for any other strategic business need. Do your due diligence. Ask questions. Compare pricing and value. Align your needs with the capabilities that a potential PEO arrangement could provide. 1. Select a PEO with a strong financial, compliance and credible client retention record. (Special Tip: Check out a candidate’s ESAC accreditation.) 2. Assess PEO capabilities based upon how well they can meet the unique needs of your business and the preferences of your organization’s employees. 3. Examine the depth of talent a PEO will provide to support your organization. 4. Talk to a PEO’s existing clients, particularly those who are in your business or industry. 5. Choose a PEO that provides comprehensive support – including maximum help to maintain ACA compliance. ADP | WELCOME TO PEO 101
  • 17. PEO Evaluation: How do you charge for your services? Do you provide a service guarantee? Will you provide my company with dedicated support team members? How would you help protect my company from employee lawsuits? Is your health insurance and workers’ compensation insurance fully insured? Are the benefits premiums you show me the final, underwritten rates? How many benefits carriers do you work with? On average, how long do your clients remain with you? What is the breadth of your compliance offering - and are there additional fees? How often do you enhance your technology platform? Do you offer worksite employees mobile access to their payroll, HR, and benefits data? How do you manage data security? Would you put me in contact with several of your current clients? Checklist Choosing the right Professional Employer Organization will help your business remain in compliance, leverage the efficiencies of great technology, and facilitate access to comprehensive capabilities that will benefit your business and its employees. Use this checklist to help you determine the best PEO fit for your organization! 16 ADP | WELCOME TO PEO 101
  • 18. ADP | WELCOME TO PEO 101 For more information about Professional Employer Organizations IMPORTANT NOTICE: ADP TotalSource publishes this PEO Guidebook free of charge. It is accepted with the understanding that the publisher is not engaged in the business of rendering legal or accounting advice/services. Please consult your tax or legal advisor should you have any questions on the topics presented. 1 NAPEO White Paper, “Professional Employer Organizations: Keeping Turnover Low and Survival High,” Dr. Laurie Bassi and Dan McMurrer, 2014. 2 “PEO: Taking Outsourcing a Step Beyond Pays Off for Small and Mid-sized Companies,” Aberdeen Group, August 2011. 3 “Professional Employer Organizations: Fueling Small Business,” September 2013. 4 NAPEO White Paper, “Professional Employer Organizations: Keeping Turnover Low and Survival High,” Dr. Laurie Bassi and Dan McMurrer, 2014. The ADP logo, ADP, and ADP TotalSource are registered trademarks of ADP, LLC. ADP A more human resource. is a service mark of ADP, LLC. All other trademarks and service marks are the property of their respective owners. Copyright © 2016 ADP, LLC. ALL RIGHTS RESERVED. please call 1.800.447.3237 or visit www.adptotalsource.com