Equinix: Optimizing Global Time and Labor Solutions
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A case study in shifting to global time and labor standards that allow organizations to gain efficiencies and improve associate experience.
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Equinix: Optimizing Global Time and Labor Solutions
- 2. Equinix Global TLM Darrin Short, Senior Director, Stock Services and Payroll Des Hicks, Director, America’s Payroll
- 3. Who We Are… Our Purpose Protect, Connect and Power the Digital World Our Dream Be the Place Where Opportunity Connects Our Culture The Collective Personality of Our Company that Will Determine Our Destiny Extraordinary Opportunity We play at the intersection of the greatest technology trends of the world. Extraordinary People We are authentic, humble, gritty, informal and fun people who have a passion for winning. Extraordinary Place We believe that if we are a team that enjoys each other, trusts one another and is proud of where we work, we can sustain the Magic of Equinix.
- 4. Where We Are… Seattle Los Angeles Silicon Valley Denver Houston Dallas Chicago Toronto Atlanta Miami Boston New York Philadelphia Washington D.C. Culpeper, VA Bogota Rio De Janeiro Sao Paulo AMERICAS EMEA Helsinki Stockholm Dubai Abu Dhabi Istanbul Sofia Lisbon Seville Madrid Barcelona Geneva Zurich Milan Paris Amsterdam Dusseldorf Frankfurt Munich Warsaw Dublin London Manchester ASIA PACIFIC AUSTRALIA Osaka Tokyo Shanghai Singapore Jakarta Brisbane Sydney Canberra Adelaide Perth Melbourne Equinix Locations New Equinix Locations Partner Data Center Hong Kong
- 5. Elevating Systems Epic eTime in 5 Countries Best of Breed in UK Global Payroll Integration with Workday
- 6. Facing Challenges Understanding Each Country Hiring Right Staff Finding Local Contractors Global Consistency Owning the Decision
- 7. Shifting to Global Standards Assessed 16 Countries Determined Minimum Standards Created a Business Case
- 8. Prioritizing Needs • Half of workforce is hourly • Data centers operate 24/7 • Scheduling optimization • Better control of overtime and shift changes • Automated workflow for time off Manual PTO eTime Overtime Time and Labor Single Source
- 9. Transforming Our Work Collaborating with a Broad Team of Stakeholders Improving Change Management Increasing Overall Efficiency Enhancing Associate Experience
- 10. Thank You!
Editor's Notes
- Share the Equinix story Digital business Fueling global interconnection Connects world’s leading businesses to customers, employees and partners
- Global Footprint: 5 continents 24 countries 48 metro areas 190 data centers Growth explosion Massive acquisitions, doubled in size in Europe Looking for scalability to integrate new companies
- Evaluating Systems Describe Epic piece as it fits with the other HCM systems Etime is running in US & Canada; Columbia, UK and Switzerland in process and will be live by January 1st – Switzerland will be done earlier Also use payroll: Best of Breed (BOB) in UK; also have 11 countries for e-time Where are you using Global payroll US & Canada were first and were very detailed when it came to training took 6 months, but learned a lot and applied those learnings to the Colombia implementation that took 3 months Global e-time works with global HCM systems Where are you in the Workday integration process?
- Biggest challenges Challenge is understanding each country Hiring the right staff to accommodate Contractors that we screen to help with the local needs >Share: Colombia story… did due diligence and found great local support >Share: Switzerland story… didn’t source and realized any implementation and configuration needs local expertise Keeping global consistency has been tough We did an assessment each country and find the gaps We don’t have a top down approach to epic – we work with our countries collaboratively Collaborative culture leads to challenges on who makes the decision
- Shifting to global standards for time and labor we did a 16 country assessment we evaluated each country with regard to epic standards…what at a minimum should all our payrolls have? Had to consider tailored approach – some countries large, others small business issues – people wearing multiple hats challenge Share>>Netherlands findings and how that helped build a business case to prioritize funding Share>> EeT upgrade of US from v7 to v8 and inclusion of Canada and Columbia went as planned, and current projects, Switzerland and UK are on schedule. Excellent collaborative engagement between partners
- Setting the standard for solutions Our biggest pain point was dealing with paper for taking PTO TLM was more critical than other needs at the time eTime was already up and running in the US The UK was having a significant OT overrun We needed a time tracking system to better manage our overtime We wanted single source We wanted the system to be owned by finance Benefits of integrating your time and labor systems with existing HCM system We weren’t taking full advantage of data center Half workforce is hourly Data centers operate 24/7 and we needed systems that supported that Once we rolled out the broader functionality of eTime Having our managers in our data centers be able to use a more accurate efficient system Scheduling optimization Better control of OT & shift changes Further success created support for adoption Automated workflow for time off Workday doesn’t maintain PTO accrual balance
- How is Equinix transforming the way the world works? Collaborating with a broad team of stakeholders Improving change management TLM there’s more change management More impact to employees Payroll is often just new portal for employees eTime = brings brand new change for employees… Requires training of employees and managers of hourly employees All of these systemic changes will continue to increase our overall efficiency and enhance the associate experience