BRAND MANAGEMENT
DEFINITION 
 A BRAND is a name, term, sign, symbol or design 
or a combination of them, intended to identify the 
goods or services of a seller or group of sellers and 
to differentiate them from those of competitors. 
 These differences may be functional, rational and 
tangible i.e. related to the product performance, or 
 These differences can be symbolic, emotional and 
intangible i.e. related to what the brand represents.
ROLE OF BRANDS 
1. To identify the source or maker ( for assigning the 
responsibility for the performance) 
2. To simplify the decision making and to reduce the 
risk. 
3. Signal of Quality 
4. Competitive Entry Barrier 
5. To facilitate product handling, tracing, valuation, 
promotion etc. 
6. Legal protection ( IPR) 
 Trademark – Logo, Brand Name 
 Copyright – Text, Taglines or Packaging 
 Patents – Innovations , Designs, Ideas
SCOPE OF BRANDING 
 Branding is Empowering products and services with the 
power of a Brand. 
 Branding creates mental structures that help customers 
organize their knowledge about products or services in a 
way that clarifies their decision making and in the 
process provides value to the maker. 
 For branding strategies to be successful and brand 
value to be created, consumers must be convinced 
there are meaningful differences among brands. 
 Brands can create competitive advantage through 
product related attributes (benefits) or through non 
product related means (image).
APPLICATIONS OF BRANDING 
1. Physical goods ( Lux , Gillette) 
2. Services ( Jet Airways, ICICI Bank) 
3. Stores ( Big Bazaar, Wal -Mart ) 
4. Persons ( Amir Khan, Anna Hazare ) 
5. Places ( Kerala, Las Vegas ) 
6. Organizations ( UNICEF, NATO ) 
7. Ideas ( Family Planning, Liquor free Villages )
BRAND EQUITY 
 Brand Equity is the added value endowed on a 
product or a service. 
 It is reflected in a way the consumers think , feel 
and act with respect to the Brand. 
 It also enhances the price, market share and the 
profitability of the Brand in the long term. 
 It augments the perceived stakeholder value, thus 
creating a goodwill for the firm.
BRAND ASSET VALUATION 
 Brand Strength is determined by the extent of 
differentiation ( degree of difference ), relevance ( 
breadth of a brand’s appeal ) and energy ( sense of 
momentum ). 
 Brand Stature is determined by the esteem ( 
degree of respect for the brand ) and Knowledge ( 
consumer’s familiarity and intimacy with the brand ).
CRITERIA FOR CHOOSING EFFECTIVE BRAND 
ELEMENTS 
1. Memorable ( how easy to recall) 
2. Meaningful ( suggestive of the category) 
3. Likeable ( visually, verbally and in other ways 
likeable ) 
4. Transferable ( ability to apply to new products ) 
5. Adaptable ( ability to get updated with time ) 
6. Protectable ( legally defendable )
MANAGING BRAND EQUITY 
1. Brand Reinforcement : constantly trying to 
improve the products, services and marketing to 
convey what does the brand represent, what core 
benefits it gives and what makes it superior in 
order to maintain a strong and pleasant 
association in the customers minds. 
2. Brand Revitalization : breathing new life in to the 
brand in response to changing customer tastes 
and preferences or in response to emergence of 
new competitors / technologies.
BRANDING DECISIONS 
1. Individual names ( P&G , HUL ) 
2. Blanket Family Names ( Tata, GE ) 
3. Separate Family Names for all products ( Aditya 
Birla group : Hindalco, Ultra Tech Cement, Grasim 
Suiting ) 
4. Corporate Name with individual product names ( 
Honda Accord, Sony Bravia ) 
5. Co- Branding ( Dell – Intel Inside , Panasonic – 
Dolby, Maruti - Suzuki ) 
6. Brand Extensions ( introducing new products 
under existing strong brand names )
BRAND PORTFOLIOS 
 Multiple Brands are needed to pursue Multiple 
Segments. 
 To increase the shelf presence and to augment 
retailer dependence. 
 Offering an alternative to consumers who would 
otherwise shift to other competing brands. 
 Increasing internal competition 
 Getting economies of scale / SYNERGY in 
advertising, promotional efforts and in distribution 
 Brand Portfolio may include some FLANKERS, 
Stars, Cash Cows, Low End entry level brands ( 
Traffic Builders ) and some High End Prestige 
brands ( Toyota – Lexus )

brand management

  • 1.
  • 2.
    DEFINITION  ABRAND is a name, term, sign, symbol or design or a combination of them, intended to identify the goods or services of a seller or group of sellers and to differentiate them from those of competitors.  These differences may be functional, rational and tangible i.e. related to the product performance, or  These differences can be symbolic, emotional and intangible i.e. related to what the brand represents.
  • 3.
    ROLE OF BRANDS 1. To identify the source or maker ( for assigning the responsibility for the performance) 2. To simplify the decision making and to reduce the risk. 3. Signal of Quality 4. Competitive Entry Barrier 5. To facilitate product handling, tracing, valuation, promotion etc. 6. Legal protection ( IPR)  Trademark – Logo, Brand Name  Copyright – Text, Taglines or Packaging  Patents – Innovations , Designs, Ideas
  • 4.
    SCOPE OF BRANDING  Branding is Empowering products and services with the power of a Brand.  Branding creates mental structures that help customers organize their knowledge about products or services in a way that clarifies their decision making and in the process provides value to the maker.  For branding strategies to be successful and brand value to be created, consumers must be convinced there are meaningful differences among brands.  Brands can create competitive advantage through product related attributes (benefits) or through non product related means (image).
  • 5.
    APPLICATIONS OF BRANDING 1. Physical goods ( Lux , Gillette) 2. Services ( Jet Airways, ICICI Bank) 3. Stores ( Big Bazaar, Wal -Mart ) 4. Persons ( Amir Khan, Anna Hazare ) 5. Places ( Kerala, Las Vegas ) 6. Organizations ( UNICEF, NATO ) 7. Ideas ( Family Planning, Liquor free Villages )
  • 6.
    BRAND EQUITY Brand Equity is the added value endowed on a product or a service.  It is reflected in a way the consumers think , feel and act with respect to the Brand.  It also enhances the price, market share and the profitability of the Brand in the long term.  It augments the perceived stakeholder value, thus creating a goodwill for the firm.
  • 7.
    BRAND ASSET VALUATION  Brand Strength is determined by the extent of differentiation ( degree of difference ), relevance ( breadth of a brand’s appeal ) and energy ( sense of momentum ).  Brand Stature is determined by the esteem ( degree of respect for the brand ) and Knowledge ( consumer’s familiarity and intimacy with the brand ).
  • 8.
    CRITERIA FOR CHOOSINGEFFECTIVE BRAND ELEMENTS 1. Memorable ( how easy to recall) 2. Meaningful ( suggestive of the category) 3. Likeable ( visually, verbally and in other ways likeable ) 4. Transferable ( ability to apply to new products ) 5. Adaptable ( ability to get updated with time ) 6. Protectable ( legally defendable )
  • 9.
    MANAGING BRAND EQUITY 1. Brand Reinforcement : constantly trying to improve the products, services and marketing to convey what does the brand represent, what core benefits it gives and what makes it superior in order to maintain a strong and pleasant association in the customers minds. 2. Brand Revitalization : breathing new life in to the brand in response to changing customer tastes and preferences or in response to emergence of new competitors / technologies.
  • 10.
    BRANDING DECISIONS 1.Individual names ( P&G , HUL ) 2. Blanket Family Names ( Tata, GE ) 3. Separate Family Names for all products ( Aditya Birla group : Hindalco, Ultra Tech Cement, Grasim Suiting ) 4. Corporate Name with individual product names ( Honda Accord, Sony Bravia ) 5. Co- Branding ( Dell – Intel Inside , Panasonic – Dolby, Maruti - Suzuki ) 6. Brand Extensions ( introducing new products under existing strong brand names )
  • 11.
    BRAND PORTFOLIOS Multiple Brands are needed to pursue Multiple Segments.  To increase the shelf presence and to augment retailer dependence.  Offering an alternative to consumers who would otherwise shift to other competing brands.  Increasing internal competition  Getting economies of scale / SYNERGY in advertising, promotional efforts and in distribution  Brand Portfolio may include some FLANKERS, Stars, Cash Cows, Low End entry level brands ( Traffic Builders ) and some High End Prestige brands ( Toyota – Lexus )