This document contains a resume for Bradley Damien Reid. It outlines his contact information, qualifications including certificates in retail operations and business sales as well as a diploma in human resources. It details his professional skills such as 15 years of management experience in banking, retail and sales. It provides a career history showing roles as a store manager for Cash Converters and Myer stores, as well as a branch manager for St George Bank. References are also included from previous employers.

1. Bradley Damien Reid
Address:65 ColumbiaDrive BellbirdParkQld4300 Availabilityfor Interview:Immediate
Contact Number: 0438651302 Notice Period:Nil
Email Address: darb.dier@gmail.com
Qualifications
 Personal, Enterprise and Small Business Banking. Familiar to all Banking, Loans and services.
 Certificate III in Retail Operations
 Certificate IV in Business Sales
 Diplomaof HumanResources – completing2016
Professional Skills & Attributes
 Highlymotivated byacompetitive Environment
 Retail Experience sellingawide portfolioof products
 15 Years ManagementExperience inBanking,RetailandSalesTeams
 Highattentiontodetail
 Abilitytoliaise onall levels
 Adherence tohealthandsafety
 Adaptable tochangingenvironments
 Professionalpresented
 Self-motivatedandcanmotivate asalesteam
 Excellentcommunication andnegotiationskills
Areas of Expertise
 Management  Retail  Banking Products and Services
 Merchandising  Competitive Selling  Strong Rapport Building
 Staff Training and Development

2. Career History
Cash Converters
Store Manager
March 2016 – Redundant June 2016
Responsible for:
-Managingstaffingona weeklybasesensuringall departmentsare coveredandbestpractice ismet.
-Maintainingamulti-functionstore lookingafterretail,pawnbrokingandpersonal finance.
-Ensuringcostsare keptlowbymonitoringall aspectsof the businessandintroducingcosteffective procedurestohelp
meetstore profitmargins.
-Regularlyhavingteammeetingstokeepteamsinformedof currentgoalsandtargetsand whatis neededtoensure
these targetsare met.
-Helping customers make the rightpurchase and guiding them through the process during and after a sale is complete ensuring that
opportunities are identified.
Myer Chermside andMyer AspleyBedding
Retail Store Manager Level 3 Electrical and Beddingand AspleyBeddingStore Manager
June 2013 – March 2016
Responsible for:
-Managing logistical issues centered on staffing, merchandising and stock movement/allocation.
-Delivering cross-functional team training throughout various departments covering sales and service procedures; health and safety
systems/procedures; technical training for financial scancount and follow up investigation techniques; stock movement; and storage
procedures.
-Developing different training and information packages to allow for variations in individuals, teams and learning styles.
-Designing, implementing and adjusting various sales plans and programs to promote and sell products; focused on
building customer loyalty and ongoing sales growth to ensure increased market share.
-Developing new and existing customer relationships by undertaking sales and service activities focusing predominately
on customer service.
St George Bank
Branch Manager StonesCorner and North Market
September2007 - June 2013
Responsible for:
-Managing and supervising the daily operations of Bank branches, providing direction, guidance and supervision to staff; delivering
quality customer service and achieving operational plan objectives; and administering banking policy and procedures.
-Coaching branch teams in lead actions ensuring both team and individual goals and targets were met; and a consistent high
standard of service to customers was provided.
-Ensuring banking compliance standardswere met at all timeswhich was primarily achieved by coordinating and conducting regular
management checks and inspections.
-Working closely and collaborating with team members within the Bank’s branches in order to achieve sales and referral targets
contributing to customer acquisition and retention.
-Dealt with a wide range of customers on a variety of issues in a professional, efficient and competent manner with the aim of
resolving issues promptly or referring matters to other management teams as appropriate.
-Providing efficient processing of product sales and services and account maintenance activities for Bank’s customers across the
branches and maintaining ownership of these activities until completion.

3. Myer Chermside,Carindale andBrisbane CityStores
Retail Store Manager Level 2 Fashion
2005 -2007
Myer Brisbane City
Project Manager for Brisbane Stores Level 1-4 Refurbishment
2004 – 2005
Myer Carindale
Assistant Manager Level 2 Fashion
2003 – 2004
Myer Carindale
Assistant Manager Receiving
2001 – 2003
Myer Carindale
Assistant OperationsManager
1998 – 2001
Myer Carindale
Project Manager for Carindale Stores Level 1-3 Refurbishment
1997 - 1998
Myer Carindale
Sales2IC
1992 - 1997
References
Name: GeorgiaByles
Company: Myer
Position: AssistantStore Manager
Contact: 07 3632 5111
Name: RogerTroman
Company: Myer
Position: Store Manager
Contact: 07 3632 5111
Name: NeridaMenier
Company: Myer
Position: Operations/HealthandSafety
Contact: 07 3632 5111