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Non Verbal Communication
Dr.VMS
Nonverbal communication
• Repetition: It repeats and often strengthens the message you're making
verbally.
• Contradiction: It can contradict the message you're trying to convey, thus
indicating to your listener that you may not be telling the truth.
• Substitution: It can substitute for a verbal message. For example, your
facial expression often conveys a far more vivid message than words ever
can.
• Complementing: It may add to or complement your verbal message. As a
boss, if you pat an employee on the back in addition to giving praise, it
can increase the impact of your message.
• Accenting: It may accent or underline a verbal message. Pounding the
table, for example, can underline the importance of your message.
Nonverbal communication
• Facial expressions. The human face is extremely expressive, able
to convey countless emotions without saying a word. And unlike
some forms of nonverbal communication, facial expressions are
universal.
• Body movement and posture. The way you move and carry
yourself communicates a wealth of information to the world. This
type of nonverbal communication includes your posture, bearing,
stance, and the subtle movements you make.
Nonverbal communication
• Gestures. Gestures are woven into the fabric of our daily lives. You may
wave, point, beckon, or use your hands when arguing or speaking
animatedly, often expressing yourself with gestures without thinking.
However, the meaning of some gestures can be very different across
cultures.
• Eye contact. Since the visual sense is dominant for most people, eye
contact is an especially important type of nonverbal communication. The
way you look at someone can communicate many things, including
interest, affection, hostility, or attraction. Eye contact is also important in
maintaining the flow of conversation and for gauging the other person's
interest and response.
Nonverbal communication
• Touch. We communicate a great deal through touch. Think about the very
different messages given by a weak handshake, a warm bear hug, a
patronizing pat on the head, or a controlling grip on the arm, for example.
• Space. Have you ever felt uncomfortable during a conversation because
the other person was standing too close and invading your space? We all
have a need for physical space, although that need differs depending on
the culture, the situation, and the closeness of the relationship. You can
use physical space to communicate many different nonverbal messages,
including signals of intimacy and affection, aggression or dominance.
Body language
• Body language is nonverbal communication that involves body
movement.
• “Gesturing” can also be termed as body language which is
absolutely non- verbal means of communication.
• People in the workplace can convey a great deal of information
without even speaking; through nonverbal communication.
Body Language
• What three tips does Faye give?
• Posture
Where are your shoulders?
• Gesture
What are you doing with your hands?
• Stance
Are you stationary or moving?
Global Impact – Body Language
• India
Shaking your head from side-to-side is an
affirmative (yes) gesture.
• Japan
Removing your shoes before entering a home
or place of worship is a sign of respect.
• Middle East
Showing the soles of one’s shoes is rude.
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body languages.pptx

  • 2.
  • 3. Nonverbal communication • Repetition: It repeats and often strengthens the message you're making verbally. • Contradiction: It can contradict the message you're trying to convey, thus indicating to your listener that you may not be telling the truth. • Substitution: It can substitute for a verbal message. For example, your facial expression often conveys a far more vivid message than words ever can. • Complementing: It may add to or complement your verbal message. As a boss, if you pat an employee on the back in addition to giving praise, it can increase the impact of your message. • Accenting: It may accent or underline a verbal message. Pounding the table, for example, can underline the importance of your message.
  • 4. Nonverbal communication • Facial expressions. The human face is extremely expressive, able to convey countless emotions without saying a word. And unlike some forms of nonverbal communication, facial expressions are universal. • Body movement and posture. The way you move and carry yourself communicates a wealth of information to the world. This type of nonverbal communication includes your posture, bearing, stance, and the subtle movements you make.
  • 5. Nonverbal communication • Gestures. Gestures are woven into the fabric of our daily lives. You may wave, point, beckon, or use your hands when arguing or speaking animatedly, often expressing yourself with gestures without thinking. However, the meaning of some gestures can be very different across cultures. • Eye contact. Since the visual sense is dominant for most people, eye contact is an especially important type of nonverbal communication. The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for gauging the other person's interest and response.
  • 6. Nonverbal communication • Touch. We communicate a great deal through touch. Think about the very different messages given by a weak handshake, a warm bear hug, a patronizing pat on the head, or a controlling grip on the arm, for example. • Space. Have you ever felt uncomfortable during a conversation because the other person was standing too close and invading your space? We all have a need for physical space, although that need differs depending on the culture, the situation, and the closeness of the relationship. You can use physical space to communicate many different nonverbal messages, including signals of intimacy and affection, aggression or dominance.
  • 7. Body language • Body language is nonverbal communication that involves body movement. • “Gesturing” can also be termed as body language which is absolutely non- verbal means of communication. • People in the workplace can convey a great deal of information without even speaking; through nonverbal communication.
  • 8. Body Language • What three tips does Faye give? • Posture Where are your shoulders? • Gesture What are you doing with your hands? • Stance Are you stationary or moving?
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
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  • 38. Global Impact – Body Language • India Shaking your head from side-to-side is an affirmative (yes) gesture. • Japan Removing your shoes before entering a home or place of worship is a sign of respect. • Middle East Showing the soles of one’s shoes is rude.

Editor's Notes

  1. Body Language Do’s & Don’ts – Good Manners (2 min, 43 sec) YouTube Link  https://www.youtube.com/watch?v=ZlBQxCzgRLw