This document discusses various aspects of nonverbal communication including posture, gestures, eye contact, facial expressions, and cultural differences. It explains that posture conveys mood and personality, gestures communicate specific messages, maintaining eye contact shows respect, and facial expressions can indicate emotions. Cultural norms for nonverbal communication are also covered, such as Indians greeting with namaste and Americans using handshakes. The document emphasizes that nonverbal communication must be understood across cultures and languages.

1. Non Verbal Communication
of emotion, State of mind or
state of physical Well being

6. Posture
OPosture and how you
carry your self tells a lot
about you. How you walk,
sit, stand or hold your
head not only indicates
your current mood, but
also your personality in
general.

7. Posture
OFor example, if you cross
your arms while standing,
you indicate that you may
be closed off and defensive.
Meanwhile, walking with
your head down and
avoiding eye contact with
others may indicate
shyness.

8. It is the Position or Pose of
appearance
The way of standing position The way of sitting position

9. Gestures
OA gesture is a characteristic
of nonverbal communication in
which visible body actions
communicate particular
message.
OGestures include movement of
the hands, face, or other parts
of the body.

11. Eye Contact
O Eye contact, a key characteristic of nonverbal
communication, expresses much without using a
single word. In American culture, maintaining
eye contact shows respect and indicates interest.
O To make people feel good and show your
interest you must maintain eye contact.
O The easiest way to maintain eye contact
naturally is to look at the persons whole face
above the tip of their nose
O Eye contact also establish the nature of a
relationship.

12. Facial expression
OFacial expressions are the
key characteristics of
nonverbal communication.
Your facial expression can
communicate happiness,
sadness, anger or fear.

13. 1. Anger

14. 2. Love

15. 3. Anxiety

16. 4. Horror

17. 5. Depression

18. 6. Peace

19. 7. Happiness

20. A Small Class Exercise

21. So What Does This
Mean? • Can I help!
• Trust me!
• You’re in good
hands!
• Helping Hand

22. So What Does This Mean?
• Dejected
• Disappointed
• Lost it.

23. So What Does This Mean?
• Now just stop that!
• Get out of here!
• Defensive
• Oppositional

24. • So tell me more!
• Open
• Accepting
• Welcoming
So What Does This Mean?

25. Nonverbal Communication Around the
World
ONonverbal
Communication in
China
OThe Chinese don't like
being touched by
strangers. Therefore
don’t make any body
contact.

26. Nonverbal Communication Around the
World
O Nonverbal
Communication in
India
O Greeting with 'namaste' -
placing both hands together
with a slight bow is a very
common nonverbal
communication and shows
respect.

27. Nonverbal Communication Around the
World
ONonverbal
Communication in the
U.S.A
OQuite Informal way of
nonverbal communication -
A handshake, a smile, and
'hello'.

28. Nonverbal Communication must be understandable
But what the……..is
this?
Chicken Dance……
Dance is an artistic form of nonverbal
communication. But no one really knows what
England’s creepy chicken dance is trying to
communicate.
I just understand that they are happy.