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ESTABLISHING A RETAIL
    BRAND IN EMERGING MARKETS
    BoConcept Holding A/S

    BeyondBRIC
    Wednesday, December 8th 2010




2
BoConcept anno 2010 – a global brand & business

     International retail-oriented concept
     holder within furniture and lifestyle
     products for private homes

     Affordable luxury products primarily
     sold via 240 franchise-based
     BoConcept Brand Stores in approx.
     50 countries

     Strong brand and highly coordinated
     and commercial collection with
     attractive market positioning

     Turnover of DKK 1bn (retail
     turnover DKK 2.5bn)

     530 employees (2,500 incl. retail
     staff)

3
Our history – from furniture producer to retail
    concept owner
    Phase 1 (1952-1992) - From cabinet maker to furniture production
      Produce and sell furniture products to product customers


    Phase 2 (1993-2003) - Furniture producer with franchise-based retail chain
      One Company – One brand strategy deployed in 1999
       - Close down furniture production and cooporation with product customers


    Phase 3 (2004-) - International retail-oriented conceptholder
      Focus on brand development and brand store expansion




4
Collections positioned to reduce exposure to
    price competition




6
Business model based on refined core skills and
     award winning franchisee model
                                     Customers
                                         Sales, delivery and
                                         after-sales services


                                     Franchisees
                                                                 General
                                                                 support


                            Franchise masters
                        Brand, concept
                         and products


                                BoConcept A/S

                                                                    IT,
                 Sourcing                Design
                            Supply                 Marketing     training    Business
                    and                    and
                             chain                   and           and       dev. and
                   own-                  product
                             mgt.                   comm.       specialist    admin.
                  prod.                    dev.
                                                                 support




11
The world is our marketplace




       Americas                               ASIA
       17% of revenue                         18% of revenue
       42 brand stores                        46 brand stores


                           EMEA
                           65% of revenue
                           152 brand stores




12
Development of a global brand store chain                                                                              Finland
                                                                                                                                     Mexico
                                                                                                                                     India
                                                                                                                                     Qatar
                                                                                                                                     Saudi Ar.
                                                                                                                           Italy
                                                                                                                           Switzerland
                                                                                                                           Dom. Rep.      Vietnam
                                                                                                          Bulgaria                        Malaysia
                                                                                                          Czech Rep.       Singapore
                                                                                                          Iceland          Egypt      246
                                                                                                          Luxemburg        Lebanon          240
                                                                                                          Romania              224
                                                                                                          Canada     Belgium
                                                                                                          Guatemala
                                                                                                          Venezuela
                                                                                                    Russia           193
                                                                                   Malta            Columbia
                                                                                   Panama Croatia UAE
                                                                                           Slovakia            163
                                                                        Hungary New
                                                                        Ireland    Zealand
                                                                        Costa Rica         139       141
                                                 Germany
                                                                        Kuwait
                                                 Portugal
                                                 Sweden Poland    Denmark
                                                                                  119
                                                 USA              Holland   107
                                                            UK
                                                 Japan
                                                 Philippines 84    86
                                       Cypprus
                                       Greece
                                       Ecuador    56
     France            China   Spain
                                        35
      1        1   3   10      20

     1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010


13
Actually, it went from emerging markets
     to developed markets...
       BoConcept’s current business model
       was first developed to B&C-markets
       (= emerging markets)
       -   Same concept
       -   Same collection of products (no critical
           mass on special products)
       -   Same distribution channels (and same
           tools to optimise)
       -   Online marketing



       18% of turnovers are today
       generated in emerging markets

       Pipeline of new openings contains
       42% projects in emerging markets




14
Emerging markets are very attractive
     for BoConcepts
       Growing middle classes with increasing
       purchase power

       European products, concepts and business
       styles are in huge demand in Asia, but
       position may vary
        -   Affordable luxury in Europe is High end in
            emerging markets


       Very large interest from potential
       franchisees in emerging markets to become
       part of a concept
        -   Entrepreneurial by nature
        -   Accustomed to brand import and marketing
        -   Lower start-up costs than developed markets
        -   Limited competition at this stage


       Short time-to-market and target groups
       easy to communicate to
15
...but certain requirements are needed to succeed

       People with local knowledge are
       crucial in process
        -   Approvals
        -   Toll and regulations
        -   Financials


       Master organisation in place to
       handle special challenges and
       development needs




16
Strategy focused on utilising strong business model
     and market uptake to increase growth


                          STRATEGY FOR PROFITABLE GROWTH


          TRACK l                       TRACK ll                      TRACK lll


       Growth though                                                Cost reduction
                                 Growth though more
         increased                                                through increased
                                    brand stores
      same-store-sales             •A-markets and new                productivity
                                   markets                        •Attractive sourcing
      •Collection updates
                                   •New store concept             agreements
      •Multi Channel Retail
                                   •Stimulation package to        •Optimise supply chain
      •E-learning and training
                                   accelerate pipeline build-up   •Asset light model with low
                                                                  overheads




17
Continuously growing business in emerging markets
     important part of overall strategy
       Further penetration of emerging
       markets are key element in
       BoConcept’ growth plan for
       2014/15 (10-15% growth in
       revenues p.a.)
           Strong focus on increasing
           same-store-sales
           Grow number of stores from
           240 (54 in emerging markets)
           to 350-400 (app. 100 in
           emerging markets)

       Penetration of new markets
       supported by global distribution
       centers – special focus on Asia and
       Latin America




18
Thank you for your attention
     For further information, please visit our website

     www.boconcept.com




                                                   Hans Barslund, EVP & CFO
                                                   E-mail: hb@boconcept.com




19
BoConcept - Beyond BRIC

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BoConcept - Beyond BRIC

  • 1.
  • 2. ESTABLISHING A RETAIL BRAND IN EMERGING MARKETS BoConcept Holding A/S BeyondBRIC Wednesday, December 8th 2010 2
  • 3. BoConcept anno 2010 – a global brand & business International retail-oriented concept holder within furniture and lifestyle products for private homes Affordable luxury products primarily sold via 240 franchise-based BoConcept Brand Stores in approx. 50 countries Strong brand and highly coordinated and commercial collection with attractive market positioning Turnover of DKK 1bn (retail turnover DKK 2.5bn) 530 employees (2,500 incl. retail staff) 3
  • 4. Our history – from furniture producer to retail concept owner Phase 1 (1952-1992) - From cabinet maker to furniture production Produce and sell furniture products to product customers Phase 2 (1993-2003) - Furniture producer with franchise-based retail chain One Company – One brand strategy deployed in 1999 - Close down furniture production and cooporation with product customers Phase 3 (2004-) - International retail-oriented conceptholder Focus on brand development and brand store expansion 4
  • 5.
  • 6. Collections positioned to reduce exposure to price competition 6
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Business model based on refined core skills and award winning franchisee model Customers Sales, delivery and after-sales services Franchisees General support Franchise masters Brand, concept and products BoConcept A/S IT, Sourcing Design Supply Marketing training Business and and chain and and dev. and own- product mgt. comm. specialist admin. prod. dev. support 11
  • 12. The world is our marketplace Americas ASIA 17% of revenue 18% of revenue 42 brand stores 46 brand stores EMEA 65% of revenue 152 brand stores 12
  • 13. Development of a global brand store chain Finland Mexico India Qatar Saudi Ar. Italy Switzerland Dom. Rep. Vietnam Bulgaria Malaysia Czech Rep. Singapore Iceland Egypt 246 Luxemburg Lebanon 240 Romania 224 Canada Belgium Guatemala Venezuela Russia 193 Malta Columbia Panama Croatia UAE Slovakia 163 Hungary New Ireland Zealand Costa Rica 139 141 Germany Kuwait Portugal Sweden Poland Denmark 119 USA Holland 107 UK Japan Philippines 84 86 Cypprus Greece Ecuador 56 France China Spain 35 1 1 3 10 20 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 13
  • 14. Actually, it went from emerging markets to developed markets... BoConcept’s current business model was first developed to B&C-markets (= emerging markets) - Same concept - Same collection of products (no critical mass on special products) - Same distribution channels (and same tools to optimise) - Online marketing 18% of turnovers are today generated in emerging markets Pipeline of new openings contains 42% projects in emerging markets 14
  • 15. Emerging markets are very attractive for BoConcepts Growing middle classes with increasing purchase power European products, concepts and business styles are in huge demand in Asia, but position may vary - Affordable luxury in Europe is High end in emerging markets Very large interest from potential franchisees in emerging markets to become part of a concept - Entrepreneurial by nature - Accustomed to brand import and marketing - Lower start-up costs than developed markets - Limited competition at this stage Short time-to-market and target groups easy to communicate to 15
  • 16. ...but certain requirements are needed to succeed People with local knowledge are crucial in process - Approvals - Toll and regulations - Financials Master organisation in place to handle special challenges and development needs 16
  • 17. Strategy focused on utilising strong business model and market uptake to increase growth STRATEGY FOR PROFITABLE GROWTH TRACK l TRACK ll TRACK lll Growth though Cost reduction Growth though more increased through increased brand stores same-store-sales •A-markets and new productivity markets •Attractive sourcing •Collection updates •New store concept agreements •Multi Channel Retail •Stimulation package to •Optimise supply chain •E-learning and training accelerate pipeline build-up •Asset light model with low overheads 17
  • 18. Continuously growing business in emerging markets important part of overall strategy Further penetration of emerging markets are key element in BoConcept’ growth plan for 2014/15 (10-15% growth in revenues p.a.) Strong focus on increasing same-store-sales Grow number of stores from 240 (54 in emerging markets) to 350-400 (app. 100 in emerging markets) Penetration of new markets supported by global distribution centers – special focus on Asia and Latin America 18
  • 19. Thank you for your attention For further information, please visit our website www.boconcept.com Hans Barslund, EVP & CFO E-mail: hb@boconcept.com 19