This document is a resume for BJ that summarizes their experience working in the casino and gaming industry for over 25 years. It highlights roles including Vault Cashier, Vault Supervisor, Assistant Vault Manager, Training Specialist, and Emergency Medical Technician. BJ has extensive experience developing and conducting training programs, managing daily operations, and providing emergency response services. They possess strong skills in budgeting, scheduling, customer service, and leadership.

1. B J
P.O. Box 1226, Walker, MN 56484 • Cell: 218-839-0536 • thebrat56484@yahoo.com
Professional Summary
Charismatic and energetic Trainer highly creative in developing training strategies that build strong teams and
cultivate positive environments with 25 years experience in the casino industry.
Skills
Training proposals Proficient in creating and maintaining budgets
State of Minnesota Certified Emergency Medical Certified Training Specialist in Responsible Beverage
Technician Server Training by the state of Minnesota.?
State of Minnesota Notary Accurate money handling
Intuitive people management skills Inventory management
Basic clerical knowledge Time management skills
4 years as a CPR instructor Multi-tasking ability
Proficient in creating and maintaining schedules Friendly demeanor
Charismatic public speaker Cleanliness
Taught Title 31 to 1400 participants Leadership experience
Proficient in creating and maintaining schedules Clear communication skills
Computer proficiency
Good telephone etiquette
Decision-making ability
Work History
Vault Cashier, 10/1990 to 06/1996
Northern Lights Casino – Walker, MN
Issue gaming coins and tokens to customers for cash.
Redeem coins and tokens for cash at customer request
Perform check cashing for customers based on company policies.
Operate assigned cage according to company procedures.
Count and verify cash amount at start of the shift.
Receive payment for markers and send the paid markers to the bank.
Balance funds at the end of the shift.
Redeem foreign currencies using accurate exchange rates.
Help other cashiers when needed.
Assist customers with any credit-related problems.
Complete all gaming forms and reports.
Provide friendly, courteous and efficient service to customers.
Record information regarding all transactions in the computer.
Verify correct amounts of loose coins and bundled paper money.
Maintain the cage safe and clean.
Vault Supervisor, 06/1996 to 03/2001
Northern Lights Casino – Walker, MN
• Ensures the highest possible standards of guest service are provided and listens and responds to guest and
employee concerns and questions.
• Ensures that cage, main bank, vault and kiosks are operated in accordance with company policy.
• Monitors the performance of Cage employees
Asst. Vault Manager, 03/2001 to 12/2010
Northern Lights Casino – Walker, MN

2. Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results;
coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies,
procedures, and productivity standards.
Creating department schedules.
Preparing department budget
Day to Day operations
Training Specialist, 12/2010 to 05/2016
Leech Lake Gaming – Cass Lake, MN
Used role playing, simulations, team exercises, group discussions, videos and lectures to instruct participants in
a variety of ways.
Extensively trained new and existing employees.
Monitored participant workflow and behaviors throughout the training process.
Clearly communicated objectives for all lessons, units and projects to all participants.
Used a variety of assessment tools and strategies to improve instruction methods.
CPR Training
Title 31 & SAR Training
Created new trainings upon request
Communication with Department Managers on trainings
Emergency Medical Technician, 05/1998 to 04/2007
City of Walker – Walker, MN
Performed basic and advanced patient assessments.
Responded to dispatched emergency assignments quickly and safely.
Assessed patient condition through physical and verbal exams and by collecting information from others at the
scene.
Administered infusion, medications and intubation.
Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
Monitored patients for changes, and reviewed and revised plans accordingly.
Inspected the vehicle, medical supplies and equipment during down time.
Promoted team effort when working with dispatch center, external public safety agencies and health care
providers.
Demonstrated high standards of performance, including teamwork, communication and compassion.
Kept vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
Education
High School Diploma: 1987
Walker Hackensack School - Walker, MN
Certifications
Upon request