Blake Johnson has over 15 years of experience in network engineering and systems administration roles supporting enterprise environments. He has expertise configuring and supporting Cisco voice and data networking equipment, Windows servers, virtualization, storage, and backup solutions. Currently he is a Network Engineer at BCBG Max Azria Group supporting 500 retail locations, 4 data centers, and remote sites in several countries.

1. Blake Johnson
3523 Twogood Lane
Riverside, CA 92501
951.965.1848
Rblake.J@Gmail.com
Network & Systems Engineer
Summary
Network & VoIP Engineer and Systems Administrator in an Enterprise level environment. We have 1400+ corporate
users with 4 DC’s local w/ remote sites in New York, Canada, Japan and France. I support 500+ retail locations
which are on CenturyLink MPLS and Cisco VOIP(SIP) service as well as Corporate. We have Cisco ASA, Nexus 7k for
the core , 5548, 5k, 2k routers at aggregation level and a mix of 3950,2960,1861 and 4506 access layer switches. I
have heavy experience with Cisco CUCM, Unity and cisco jabber soft phone telecommunications. I have experience
with SAN (Commvault, Quantum Scaler, Veritas backup exec). I am pursuing my CCNA and eventually CCNP Certs.
Qualifications
• Corporate VOIP Upgrade (upgraded Company phone system from NEC to SIP communications)
• Certifications currently include A+, MCSE 2003 Certified, and as well as Watchguard Certified Professional
(Hardware Firewalls), Symantec Endpoint Protection Administrator.
• Upgraded 500+ retail locations back office PC’s
• Deployed 400+ AIO HP Printers to Lexmark.
• Opened 30+ retail locations with MPLS and 100+ Partner shop with DSL.
• Solar winds, Tivoli -Big fix, CAT Tools, Active Directory, Office 365, Outlook, Excel and Word.
• Site to Site VPN, WebVPN, SSLVPN, IPSEC VPN and Cisco any connect configuration experience.
• Vendor management (CenturyLink, Granite, AT&T, Verizon, IRG, Data trend, commworks Etc.)
Experience
BCBG Max Azria Group Network Engineer 1/2013-Current
• Support 500 retail location internet/phone services and mobile devices (4g cards and iPhone).
• Configure, install and support all networking devices including Routers, Switches, WAP’s, VOIP phones.
• Configure and Support corporate layer 2 and 3 switches/routers. (ASA,3560,1861,2911,3500, etc.)
• San Storage Admin. Backups managed with Commvault and we used Quantum super loader.
• Networking protocols and technologies used – LAN/WAN, switching, routing, VLAN, HUBS, Servers,
Firewalls, TCP/IP, DHCP,DNS, VOIP, QOS, EIGRP, BGP,OSPF,MPLS, ATM and wireless topologies.
• Upgraded to SIP infrastructure, deployed 1,100 phones jabber clients & now support Cisco VG’s & PRI’s.
• Perform CUCM moves/adds and changes as needed. Including Jabber configuration and support.
• Project manager for new store activities including Circuit orders, POTs lines and network design.
• Maintain vendor relations (IRG, CenturyLink, Granite, Endeavor, Commworks, Vital and many more.
• Schedule tech visits for new store installs, Circuit installs, Break/fix and site surveys.
• Active directory Domain administrator, Exchange admin, Solar winds Admin.
• Trained and mentored junior members and lead interns
• Tivoli Big fix administrator, Symantec Administrator.
• Update ticket system with current updates and run reports for management.
• Perform Software maintenance, Cisco IOS upgrades, patches and firmware updates.
• Work with LP to ensure DVR and Scarsdale Alarm have 24/7 functionality.
• Used Fluke, toner and bud set to locate and trace CAT5 and POTs lines. Terminated cables.
BCBG Max Azria Group Retail IT Systems Administrator 2/2010-2013
• Built, Configured, Test all new store POS registers and Register reloads (Over 300 completed).
• Configured DHCP, DNS, Sonic-wall routers. Configured Cisco VPN client configurations.
• Assisted configuring routers using solar winds (Cisco)

2. • Active Directory Administrator, Symantec Endpoint Administrator.
• Supported Windows XP, NT, 2000, Vista and windows 7 operating systems, MS Office 2000-2010
• Supported multiple Windows Servers (2003/2008) responsible managed services
• Attended weekly Staff meetings, generated ticket reports (Ticket closure/escalation/updates).
• Supported 450+ stores remotely as Retail IT Administrator
• On call 24/7 weekends, traveled to local store sites for installation of new PC’s/ Store registers.
• Managed and supported installation of 100+ Lexmark x544 rollout. Including directing techs and creating
documentation for installs.
• Support 200+ Partner shop Locations – Schedule techs/ Replace Hardware/ Build Image’s
• Support 200+ STS Factory Locations and build all new Hardware and POS software.
• Created POS install guides for new store installs including IBM/ Lexmark/ SHI.
• 110 PC upgrade project including creating image, scheduling techs and resolving all issues.
Ross Distribution center Information Systems 8/2009-1/2010
• Supported 800+ devices, traveled between 2 Distribution centers that were each 1,500,000 sq. ft.
• Coordinated installation of desktop and laptop hardware and software, including
associated peripherals (monitors, printers, PDA devices, RF devices)
• Created, assigned and closed support ticket using a helpdesk tracking software.
• Provided support and trained users when requested by the customer.
• Prepared and maintained documentation of desktop configurations.
• Created technical tips documents which were used for the internal knowledge base.
• Install, configure and set-up computers, workstations, printers, telephones, fax
• Monitored 40 servers and data center on 2nd shift, Monitored Big Brother for loss of connections
• Performed hardware/ software troubleshooting and maintenance on servers and PC’s
• Provided backup assistance to install, configure, troubleshoot and maintain Data
Center Network devices including servers, routers, switches, hubs, modems, UPS, patch panels.
• Provided hardware and software help desk support to remote users.
• Provided technical leadership and guidance to other field technicians
Parker Hannifin (Hi-Tech Rubber) Information Systems (MIS) 2/2006-4/2009
• Managed Servers/Telecommunications/Networking/Desktop Support.
• Windows server 2003/2000 Domain Administrator, Managing and configuring windows network
• Microsoft Exchange server 2003-2007 administrator, Watchguard & GFI Mail Essentials
• Troubleshoot XP, W2k, NT platforms, Printers, CAD Plotting.
• Configured and deployed all workstations, performed all necessary updates/upgrades
• Supported oracle, benchmark, IQMS, and SQL databases (WMS)
• Active Directory, VPN, Remote Access, DNS, DHCP, RAID, Citrix & terminal services
• Performed Daily Backups(Veritas), responded to emails, and phone calls for support
• Supported office 2000 -2007, Lotus Notes, Solid works, AutoCAD, and Photoshop.
• Worked w/ Proprietary software from Toshiba (iPaqet), Nexy-Gen (Force Testing Software)
• Hp ProLiant servers, Procurve switches, Cisco routers 2600-2800 series. Hardware Firewalls (firebox).
Hot Topic HQ Tech /Helpdesk Associate 5/2005 - 12/2005
• Supported 800+ Hot Topic/ Torrid stores, Repaired POS systems, Epson receipt printers
• Supported Hot Topic Corporate office over 400+ users using Windows 2000/XP and Office 2000/2003
• Polled stores using PC anywhere, Track-it tickets, and answered emails.
• Worked with Unix, HP, Dell, Linux, NT, XP, w2k. Reset PW and account creation in Active Directory.
• Norton Ghost to image POS systems for new store sites re-loads of failed store registers.
• Traveled to remote sites to setup store data/ communications and POS equipment

3. Training
C.E.I. (Computer Ed Institute) College
Computer Networking Program (courses studied below) MCSE 2000-2003 track
A+ (Hardware/ Software) Windows Professional 2000
Windows Server 2000 Windows Server 2003
Windows 2000 Infrastructure Windows 2000 Active Directory
Maintaining Windows 2000 Active Directory Design
SQL Admin 2000 SQL Design 2000
Microsoft Office Suite 2000 – 2003 Microsoft Exchange
Rubidoux High School- Diploma 1999-2003