The document contains the resume of Karanganwa Jean Pierre, who has experience in information communication technology, networking, hardware, and system administration. His technical skills include routing, switching, server administration, antivirus implementation, and network design. He provides his professional experience working for various companies on tasks such as network installation, troubleshooting, security, and technical support.

1. Karanganwa Jean Pierre
+205783330915
Kjpierre2@gmail.com
Experienced in Information Communication Technology & Potential Technical Service in Network structure,
programming and Hardware Computing, Independent and Motivated of being hands-on challenges on the job.
TECHNICAL SKILLS
Switching & Routing
• Configuration of Linksys and D-link router Configure Networks Switches.
• Configuring IP addresses,subnet mask and gateway addresses on Routers and hosts.
• Configuring static and dynamic routing on Router.
• Configuration of access point
System Administration;
• Implemented Domain, DNS,DHCP,User right directory on 2000/ 2003 and 2008 server for network
management.
• Maintaining subnets of the organization.
• Using outlook 2003, 2007 and 2013 as clients.
• Implemented Symantec Antivirus Server.
• Implemented Kaspersky endpoint Server.
• Implemented MacAfee Antivirus Server.
• Maintenance of basic H/W and S/W related issues.
• Backup and Restore of users’ data.
• Diagnostic and Troubleshoot the Internet network.
• Diagnostic and Troubleshoot the Computer. Performing installations
• Installing, configuring, and optimizing software
• Performing preventive maintenance
• Troubleshooting and repairing computers
• Documenting customer feedback and the steps involved in finding the solution to a problem
• Network Operating System and Administration
• Installation Configuration and Upgrading Operating System
Security & IT Policy Design, Implementationandmanagement
• Wireless LAN,WAN & Security
• Configuration of Firewall.
• Monitoring Internet link
• Basic configuration of Security concerns.
• Configuration Cyberoam security
LAN, WAN Design;
• Alvarion Wireless products installation, management.
• Installation of LAN network and WLAN.
• Installation of WIMAXNetwork
• Network Design, Installation & Maintenance

2. • Installation and Configuration P2P Network
• Installation and configuration Telephone
PROFESSIONAL EXPERIENCE
March 2009-up to now: COMPUTERBYTES
I am a supervisor worker in computer bytes in the department which collaborate with MTN Internet
service center and Data Support Solution
-Work done: - Diagnostic and Troubleshoot the Internet network.
- Write daily, monthly and annual report for work done.
- Write weekly report for work done.
- Advice the customer how to maintain their network.
- WIMAX installation
- Network Security
- Wireless communication
- Diagnostic and Troubleshoot Fiber Optical
Focus Rwanda (2009)
Network and Internet Security Design and implementation
SCOLA HOTEL (2011)
Installation of a wireless network for the whole building.
Kobil Rwanda (2012)
Network and Users Support Technical
FHI Rwanda (2013)
Installation and configuration of a Dell server power edge 1800,
EDUCATION
January. 2011 –December2011 KIST education.
Certificate - Hardware Maintenance Engineering
- Computer Network Design, Configuration and
Administration
- Software Development and maintenance
2005 – 2008: COMPUTER SCIENCE AND MANAGEMENT (ESSA Nyarugunga)
Certificate Rwanda Certificate of Secondary Education
2002 – 2005: Ordinary level (Alliance high School)
1996 – 2002: KACYIRU Primary School