This document provides a summary of Kevin L. Hoffman's qualifications and experience in IT management, networking, systems administration, and technical support spanning over 20 years. It highlights his expertise in areas such as Macintosh and Windows servers/desktops, Cisco routers/firewalls, storage arrays, email systems, virtual machines, Linux, and network/telecommunications technologies. Previous roles included IT manager, director of technology, and systems administrator for various companies where he managed teams, networks, servers, workstations, backups, security, and more.